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InTown Suites Extended Stay Houston TX - West Oaks

2.0 star property

Photo gallery for InTown Suites Extended Stay Houston TX - West Oaks

Fridge, microwave, stovetop, freezer
Free WiFi
49-inch flat-screen TV with satellite channels, TV
Free WiFi
Fridge, microwave, stovetop, freezer

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View map
3000 Highway 6 South, Houston, TX, 77082
  • Place, West Oaks Mall
    ‪10 min walk‬
  • Place, Westheimer Road
    ‪12 min walk‬
  • Place, NRG Stadium
    ‪25 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪47 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Free WiFi

Premium Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Studio, 1 Queen Bed, Accessible (Roll in Shower)

Free WiFi

Premium Studio, 1 Queen Bed, Accessible (Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Studio, 1 Queen Bed, Kitchen

Free WiFi

Traditional Studio, 1 Queen Bed, Kitchen

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Studio, 2 Double Beds, Kitchen

Traditional Studio, 2 Double Beds, Kitchen

Traditional Studio, 2 Double Beds, Kitchen

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Room, 1 Double Bed

Free WiFi

Traditional Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Double Bed, Accessible Bathtub

Free WiFi

Traditional Room, 1 Double Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Double Bed, Roll-in Shower

Free WiFi

Traditional Room, 1 Double Bed, Roll-in Shower

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Houston

At InTown Suites Extended Stay Houston TX - West Oaks you'll be within just a 15-minute stroll of Westheimer Road and West Oaks Mall. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .Attractions within a 15-minute drive of this George Bush Park/Eldridge hotel include CityCentre and Memorial City Mall.

What's nearby

  • West Oaks Mall - 10 min walk - 0.9 km
  • Westheimer Road - 12 min walk - 1.0 km
  • George R. Brown Convention Center - 25 min drive - 36.9 km
  • NRG Stadium - 25 min drive - 35.4 km
  • Daikin Park - 25 min drive - 37.6 km

Getting around

  • M. D. Anderson Station - 22 min drive
  • Houston William Hobby Airport (HOU) - 45 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Volco - ‬15 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Dunkin' - ‬5 min walk

About this property

InTown Suites Extended Stay Houston TX - West Oaks

InTown Suites Extended Stay Houston TX - West Oaks offers its guests a vending machine and laundry facilities. The front desk is open around the clock. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

  • 1 building
  • 121 guestrooms or units
  • 3 levels
  • Built in 1998
  • Self-service laundry
  • Smoking in designated areas
InTown Suites Extended Stay Houston TX - West Oaks offers 121 accommodations with air conditioning. 49-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Playground

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Dining table
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

Property is also known as

InTown Suites Extended Stay Houston TX West Oaks
InTown Suites Extended Stay Houston TX - West Oaks Hotel
InTown Suites Extended Stay Houston TX - West Oaks Houston
InTown Suites Extended Stay Houston TX - West Oaks Hotel Houston

Frequently asked questions

What is the cancellation policy at InTown Suites Extended Stay Houston TX - West Oaks?

InTown Suites Extended Stay Houston TX - West Oaks offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at InTown Suites Extended Stay Houston TX - West Oaks?

Yep, InTown Suites Extended Stay Houston TX - West Oaks has a free self car park.

Is there a free airport shuttle available at InTown Suites Extended Stay Houston TX - West Oaks?

No, InTown Suites Extended Stay Houston TX - West Oaks does not offer an airport shuttle service.

What time are check-in & check-out at InTown Suites Extended Stay Houston TX - West Oaks?

Check-in begins at 11:00 AM. Check-out time is 11:00 AM.

Are pets allowed at InTown Suites Extended Stay Houston TX - West Oaks?

No, only service animals are allowed.

InTown Suites Extended Stay Houston TX - West Oaks Reviews

Reviews

5.8
Rating 10 - Excellent. 13 out of 40 reviews
Rating 8 - Good. 2 out of 40 reviews
Rating 6 - Okay. 4 out of 40 reviews
Rating 4 - Poor. 8 out of 40 reviews
Rating 2 - Terrible. 13 out of 40 reviews

5.6/10

Cleanliness

5.4/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Narciso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great day the staff was amazing the rooms were clean and the people around were really nice
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 14 nights in Nov 2025
Verified

2/10 Terrible

carlos

Disliked: Staff & service, amenities, property conditions & facilities
Don't have a car so I don't know about the parking
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness
Perfect
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Relatively queen. Updated suite was definitely
Stayed 7 nights in Sep 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't go

Big roaches,rude staff they invade your space. Beds uncomfortable
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Tania Lee

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms have bugs in them and didn't accommodate accordingly. Then they refused to give me cash refund on deposit when they couldn't take a new debit card. They insisted on sending a check in mail
Stayed 14 nights in Dec 2025
Verified

2/10 Terrible

Rineshia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

The hotel room was full of roaches and that is not kool I had to buy two cans of bug spray and the staff is just used to the hotel being this way
Stayed 7 nights in Dec 2024
Verified

4/10 Poor

Jomondrik

Disliked: Cleanliness, property conditions & facilities, room comfort

Good for your buck,not for the roaches.

The price for our 7 day was the only good part. Website says double queen beds,yet they were double full beds.Water was always hot which was great.Roaches dominated the stay..they were everywhere..we bought 2 cans of roach spray, bc if we didnt spray before bed ,they would be in the bed with us LITERALLY. Ive never stayed at a hotel where they charged for towels,so bring your own.housekeeping used same mop in every room so we declined bc we literally saw the roaches in the mop and water.Place was quiet at night.I they get the pest problem under control..they could be 4 out 5 star possibly
Stayed 7 nights in Jun 2025
Verified

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities
The associate so rude! The room terrible and a lot pest!
Stayed 11 nights in Jul 2024
Verified

2/10 Terrible

Mena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad 👎
Stayed 7 nights in Jun 2025
Verified

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!

Worst hotel stay experience I have ever had. First was not able to get into the 2 bed room that I had reserved, room not clean, bugs observed in the room daily, was not told would be moved to a 2 bed room when available and then told that they had to see if there were reservations for them when they were vacated, never got the room I had reserved and was not able to get a refund.will not be back and recommend everyone avoid!!
Stayed 11 nights in Feb 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Will not honor reservations

I booked reservations through hotels.com and the hotel is trying not to honor my reservations and try to force me to book in house for a very high rate. I booked five weeks and they say I have no reservations. The hotel is not clean, housekeeping doesn't clean the rooms if you don't watch them. The walls are pretty disgusting like they never clean them. The outside hotel is very trashy and homeless people are constantly on the property. Hotel has no security so parking lot is pretty dangerous at night. The front desk lady was very rude to all customers waiting in a line to check in.
Stayed 7 nights in Aug 2025
Verified

4/10 Poor

Kimberly

Liked: Amenities
Disliked: Cleanliness, staff & service
When I checked in room 126 it had not been clean, also had damage! Bugs come through vent in bathroom. When I advised front desk she stated, " You either take it or leave it!" I book through Hotels.com. We just got out of the hospital so looking for something else would be a hardship. We then got sick from the room we are still here! After I cleaned it so my disabled child can rest the rude lady sent a cleaning lady on the 5th we got worst. We open window to ventilate room people keep bothering us! I saw a man at night standing by our window 4 days ago. I hear someone upstairs above us shouting my name! I don't know them! Making threats at us my mail keep getting stolen, and this people keep following us. If I leave they follow us!
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Katia

Liked: Cleanliness, staff & service
El baño se tapaba a cada rato y el lugar tiene cosas algo anticuadas pero puedes dormir bien y para lo que pagas está bien, lugar lejado de varias opciones para visitar, el personal fue muy amable la que limpaiaba Rachel y la de oficina super amables , los que viven ahí respetan tu espacio.
Stayed 13 nights in Oct 2025
Verified

10/10 Excellent

Bianca

Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ramon

Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Kendra

Stayed 7 nights in Dec 2025
Verified

2/10 Terrible

Farouk

Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Ansia

Stayed 7 nights in Aug 2025
Verified

2/10 Terrible

Nyia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025
Verified

4/10 Poor

Zarren

Stayed 7 nights in Jun 2025
Verified

2/10 Terrible

Vu

Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Lorenzo

Stayed 28 nights in Dec 2024

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