Hyatt Place Houston/Sugar Land

3.0 star property
Lakefront hotel with free breakfast and free local area shuttle

Photo gallery for Hyatt Place Houston/Sugar Land

Free daily buffet breakfast
Exterior
Sports facility
Ballroom
Premium bedding, down duvets, pillow-top beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
The current price is AU$178
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Place, Sugar Land Town Square
    ‪7 min walk‬
  • Place, First Colony Mall
    ‪13 min walk‬
  • Place, Smart Financial Centre at Sugar Land
    ‪4 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(173 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (with bathtub and sofa bed)

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(64 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 32 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Down duvet
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

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About the area

Sugar Land

At Hyatt Place Houston/Sugar Land you'll be within a 30-minute stroll of Sugar Land Town Square and CHI St. Luke's Health-Sugar Land Hospital. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. 3606 square feet (335 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 3-property class First Colony hotel, you'll be 2.8 km (1.8 mi) from First Colony Mall and 2.9 km (1.8 mi) from Sugar Land Ice and Sports Center.

What's nearby

  • Sugar Land Town Square - 7 min walk - 0.6 km
  • First Colony Mall - 13 min walk - 1.2 km
  • Sugar Land Ice and Sports Center - 17 min walk - 1.4 km
  • Smart Financial Centre at Sugar Land - 4 min drive - 4.9 km
  • Constellation Field - 5 min drive - 4.1 km

Getting around

  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬14 min walk
  • ‪Flying Saucer Draught Emporium - ‬15 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Torchy's Tacos - ‬8 min walk

About this property

Hyatt Place Houston/Sugar Land

Lakefront hotel with free breakfast and free local area shuttle
Hyatt Place Houston/Sugar Land offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 3606 square feet (335 square metres) and includes conference space. The business-friendly Hyatt Place Houston/Sugar Land also features dry cleaning/laundry services, express check-out, and a front desk safe. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Sugar Land hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 9 levels
  • Conference rooms
  • 3606 sq ft of conference space
  • 335 sq. m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,606 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Frequently asked questions

What is the cancellation policy at Hyatt Place Houston/Sugar Land?

Hyatt Place Houston/Sugar Land offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Houston/Sugar Land?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Houston/Sugar Land on 2 Nov 2025 start from AU$178.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Houston/Sugar Land?

Yep, Hyatt Place Houston/Sugar Land has a free self car park.

Does Hyatt Place Houston/Sugar Land have a pool?

Hyatt Place Houston/Sugar Land has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hyatt Place Houston/Sugar Land a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Place Houston/Sugar Land.

Is Hyatt Place Houston/Sugar Land family-friendly?

You bet! With amenities such as a deli and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Houston/Sugar Land is a hit with families.

Does Hyatt Place Houston/Sugar Land serve breakfast?

Yeah, our guests adore the free buffet breakfast here! Served daily from 6:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hyatt Place Houston/Sugar Land?

No, Hyatt Place Houston/Sugar Land does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Houston/Sugar Land?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Houston/Sugar Land?

Check-in begins at 3 PM. Check-out time is noon.

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1142 out of 1734 reviews
Rating 8 - Good. 307 out of 1734 reviews
Rating 6 - Okay. 136 out of 1734 reviews
Rating 4 - Poor. 62 out of 1734 reviews
Rating 2 - Terrible. 87 out of 1734 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Travelled with family
Disliked: Property conditions & facilities, room comfort

Never again

Bed was HORRIBLE, tv didn’t work and neither did the ac 😡 we had to watch a movie on my phone and sleep with a fan from maintenance.
Stayed 1 night in Jul 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice but the only thing that we had a problem with was the bathroom door kinda hard to open and close and one night we came back in from being out to take a shower and the water wasn’t working at all
Stayed 3 nights in Jul 2025

4/10 Poor

Antonio Alexander

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to stay here because of the location, pictures and reviews from other people but we have been very disappointed! First we arrived with kids and the king bed we booked turned out to be a queen, my kids were sleeping so we didn’t bother to complaint for their peace. The staff during check in was giving attitude and not very friendly she just gave us the key and a paper not even a hi how are you! The halls look very old and the room had a weird smell, towels smelled horrible too. The only nice thing we enjoyed was the location we took a walk around and felt very safe and got some good pictures.
Stayed 1 night in Jul 2025

10/10 Excellent

Yesenia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Area was very pretty lake was beautiful and so close to everything.
Stayed 1 night in Jul 2025

10/10 Excellent

BOLIVAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was a great stay.
Stayed 1 night in Jul 2025

2/10 Terrible

jordan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No water in my room. I will never stay at a Hyatt property again. Staff did nothing, lots of random people hanging out in common areas and hallways in the middle of the night.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryu

Stayed 2 nights in Jul 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service
Would recommend the location.
Stayed 1 night in Jul 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD LOCATION IN SUGARLAND NEAR THE MEDICAL AREA
Stayed 1 night in Jul 2025

10/10 Excellent

vita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean property and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well
Stayed 1 night in Jul 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - walk to dinner

Great spot close to the freeway but not ON the freeway. You can walk across a pedestrian bridge to several restaurants and a Whole Foods.
Stayed 2 nights in Jul 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, medicore breakfast.

Liked the location, especially by the river. The breakfast ran out very quickly and there was hardly any left when we went down with about an hour left of breakfast dining time...also, there was no hot water for the tea bags.
Stayed 1 night in Jul 2025

6/10 Okay

Sabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Layliona

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd time at the hotel. I love the location. Their customer service is excellent! Always so friendly and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

brian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly very friendly
Stayed 1 night in Jul 2025

8/10 Good

Susan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice clean for the most part. My floor was very noise.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ahmed

Stayed 1 night in Jul 2025

6/10 Okay

Lanny

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out was easy. Breakfast was wonderful. The hotel scent in the lobby was terrific. All the staff were polite and friendly. Parking was spacious. Priced reasonably. I highly recommend this place.
Stayed 1 night in Jul 2025

4/10 Poor

SHALLU

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check-in was baad I asked the guy in front I’m he misguided me to go out and take around to check in though the office is nearby. That’s first impression was bad. I asked for four kit of tooth brushes they provided only two . They have facility for coffees but not for filter water . That’s really bad.Front lady gave me room in ninth floor though I have small kids. Above all there is no one to open the entry gate every time other guest were opening the door. It’s terrible .
Stayed 1 night in Jul 2025

6/10 Okay

Eskedar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025