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Gatwick Birchwood Lodge

2.0 star property

Photo gallery for Gatwick Birchwood Lodge

Superior Quadruple Room
Superior Quadruple Room
Standard Double Room
Exterior
Standard Double Room | Bathroom

Reviews

4.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
Massetts Road, 36, Horley, England, RH6 7DS
  • Place, Archway Theatre
    ‪9 min walk‬
  • Place, Horley Leisure Centre
    ‪18 min walk‬
  • Place, Horley Anderson Leisure Centre
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Horley

At Gatwick Birchwood Lodge you'll be within a 20-minute stroll of Archway Theatre and Horley Leisure Centre. Highlights at this guest house include in-room free WiFi and LCD TVs. .This guest house has free WiFi in public areas, a 24-hour front desk and luggage storage. There's also free self parking, along with the convenience of airport drop-off service. .Attractions within a 30-minute drive of this Horley guest house include Surrey Hills and Hever Castle and Gardens.
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What's nearby

  • Archway Theatre - 9 min walk - 0.8 km
  • Horley Leisure Centre - 18 min walk - 1.6 km
  • Horley Anderson Leisure Centre - 18 min walk - 1.6 km
  • Gatwick Aviation Museum - 9 min drive - 5.6 km
  • Brighton Beach - 43 min drive - 56.4 km

Getting around

  • Horley Station - 8 min walk
  • Gatwick Airport (LGW) - 6 min drive

Restaurants

  • ‪Kings Head Horley - ‬11 min walk
  • ‪Khushboo - ‬11 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪La Brasserie - ‬5 min drive
  • ‪Ye Olde Six Bells - ‬8 min walk

About this property

Gatwick Birchwood Lodge

WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Horley guest house.

  • 9 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Smoking in designated areas
Gatwick Birchwood Lodge offers 9 accommodations with a hairdryer. 32-inch LCD televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Free Wi-Fi
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 10 per room
  • Airport shuttle fee per child: GBP 10 (from 6 to 15 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts debit cards and cash.

Property is also known as

Gatwick Birchwood Lodge
Gatwick Birchwood Lodge Horley
Gatwick Birchwood Lodge Horley
Gatwick Birchwood Lodge Guesthouse
Gatwick Birchwood Lodge Guesthouse Horley

Frequently asked questions

Is parking available at Gatwick Birchwood Lodge ?

Yep, Gatwick Birchwood Lodge has a free self car park.

Is there a free airport shuttle available at Gatwick Birchwood Lodge ?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Gatwick Birchwood Lodge ?

Check-in begins at 1:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Gatwick Birchwood Lodge ?

No, pets are not allowed.

Gatwick Birchwood Lodge Reviews

Reviews

4.4
Rating 10 - Excellent. 3 out of 24 reviews
Rating 8 - Good. 1 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 5 out of 24 reviews
Rating 2 - Terrible. 11 out of 24 reviews

5.6/10

Cleanliness

4.8/10

Staff & service

3.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Elizabeth

Liked: Staff & service
The quiteness and the nature trees and bird watching.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities
We weren't expected by the reception we received. The hotel was a hovel. It smelt, was grubby, cold and in disrepair. We couldn't stay! There was no reception area, so I texted them to stay we couldn't possibly stay there and deposited the keys into the broken key deposit bix by the front door. I've asked them not to take payment so fingers crossed. Really dreadful.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness
Clean
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Laurel

Liked: Cleanliness
Disliked: Staff & service, amenities
All the cars parked around the building. Liked that it Was close th shopping area. Wanted some staff there to be able to ask questions to. Horley is a nice town. Many things very compact in small area. Which is good.
Stayed 8 nights in Dec 2024
Verified

4/10 Poor

David

Bed was very poor with old metal springs. Pillows were flat, towels were small, very few amenities provided. It worked for one night, but would not recommend.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Craig

Disliked: Property conditions & facilities, room comfort

Very basic

Very basic. Room was cold. Glad we were only there 5hrs due to an early morning flight.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
Dilapidated run down and difficult to manage if you don't have good phone service as there is no reception desk for.this property
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Verified traveller

Absolutely disgusting - booked, then when I turned up they said wasn’t a room. Asked if I could use the toilet, they said no, I went anyway, no wonder they didn’t want me to. Health and safety would have a wonderful time there. Absolutely gross.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Extremely cold draughty room despite heating being on. Had to sleep fully clothed under the duvet and still on the cold side
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took us forever to know how to check in. The door instructions are beyond confusing and no one would answer any of the numbers. We were outside for a long time calling lots of numbers and trying to get help. We also had a shared bathroom that was nasty...
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Verified traveller

I cannot review this property because I booked it via Expedia, received a booking confirmation via email from Expedia but when I turned up at the property they were fully booked and I had no room. This caused me great upset. I have never been disappointed before by Expedia but I was on this occasion.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Jill

Disliked: Staff & service, amenities
Check in person could not speak English properly. Taxi ordered to airport never turned up and we nearly missed our flight (gates closed as we arrived). No way of charging our phones and so inconvenient nowhere near to get dinner. Went to bed very hungry.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t recommend this property to anybody, the place it’s self is not clean it’s not worth your money, on arrival there was a free for all parking and everyone was blocked in with other cars as there was no where to park. On entry to the property when I finally made contact the place stunk of cannabis and wee, and it was very loud at 0100hrs, the room was dirty and needed a lot of maintenance doing. We didn’t end up staying the night here as it was inhabitable, we had to drive 5 hours back home after a long flight.
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Margaret

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Said on website shuttle bus available but hotel said there wasn't one, cost us £20 each way in a taxi. Websire stated 12pm check in, got there at 1pm no one there. Room was very basic, no lighshade, couldn't get tv to work. Our room door was uneven & didn't feel safe. When we left at 0545 front doir was wide open. Staff didn't speak much English. Was not impressed
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WARNING!!! DO NOT STAY HERE!!!!!!!! TOTAL SCAM!!!!

WARNING!!! This is not a review. It is a warning. This place is not a hotel. When you get there, you will note the "we are a virtual hotel" sign, with numbers to call. You call the number and a guy in underwear will come and let you in, and show you to a door that is your room. You will note there is A light bulb hanging from a wire in the ceiling, and another door from another room, but the bed is pushed up against that door so no one can get in. The bath is not in your room, but you will be told it is "yours" even though it is (1) available to all, (2) has used towels on the floor, and (3) has no lock. Doesn't matter, it's filthy, and someone has recently used the toilet. No way would we have been able to sleep. It was creepy, filthy, NOT what was advertised, and ick on ALL LEVELS. We left. We tried calling the numbers on the door, but they wouldn't answer. We called Hotels.com, and they refused to help. This is just a scam. It is NOT a hotel. It is, at best, an old boarding house, and they are calling it a "hotel," until they get shut down. IF YOU DIE HERE, that's on you. (Also, I tried to add the photos, but Hotels.com won't let them post. I'll add pics to the other reviews I post on Google, etc.)
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Ibukun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST LODGE AROUND GATWICK. Don’t even think about booking this property of unsafe rooms. This property is the worst ever. From having abandoned cars parked within the property to having a degrading wall not to mention stinking toilet, to transparent curtains and having a receptionist that came down with shorts like it’s his home. We were first offered a room that wasn’t even cleaned, later switched to another one which look clean but was far worse than the earlier. The pillows and bedsheets were so dirty they were itching us. The toilet is an eyesore, W/C water not running, to the fact that after brushing, the waste goes into the toilet bowl. THAT’S ONE OF THE WORST NIGHTMARE one can ever imagined The bath shower??? So tiny it couldn’t fit a man of medium built size like me, I had to leave the door opened. The bed room was smelly, choking and totally unsafe. Also, the property is lying about the uploaded pictures, you need to see the assumed white towels and bedsheets to the pillow cases they are using. Not so good at all. They definitely need to be sanctioned because that place isn’t a safe habitat. Also if you have a box to check in, be prepared to carry your box as they have those sharp stones laid outside that presents normal walking steps without you walking like a zombie. I only wish I can write more but this is definitely the worst lodge around Gatwick, don’t book if you’re traveling, you will have nightmares ahead of your trip and you don’t want that at all
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Brooke

Stayed 5 nights in May 2025
Verified

2/10 Terrible

Lydie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Mathias

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

owusu

Stayed 1 night in Jan 2025
Verified

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Jacqueline

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

safna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024