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Mercure Tokyu Stay Hiroshima

Property class: 4

Photo gallery for Mercure Tokyu Stay Hiroshima

Exterior
Property video
Lounge
A modern library with a mezzanine level, a coffee bar, and a staircase.
A modern lounge area with a reception desk, seating, and a bookshelf.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is AU$108
6 Dec - 7 Dec

Explore the area

View map
Teppocho8-19 Nakaku, Hiroshima
  • Place, Hiroshima Central Shopping District
    ‪1 min walk‬
  • Place, Hiroshima Peace Memorial Park
    ‪12 min walk‬
  • Place, Atomic Bomb Dome
    ‪13 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪94 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed

Room

Comfort Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Room

Privilege, Room, 1 Queen Bed

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Room

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Single Beds

A hotel room with a large bed, a TV, a desk with a chair, a microwave, and a small kitchenette.

Deluxe Twin Room, 2 Single Beds

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Family Room, 2 Single Beds

Room

Privilege, Family Room, 2 Single Beds

  • 49 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

Room

Privilege, Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Room

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, Multiple Beds

Room

Privilege, Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

About the area

Hiroshima

Mercure Tokyu Stay Hiroshima places you in the centre of Hiroshima, steps from Hiroshima Central Shopping District and within a short 5-minute stroll of Memorial Cathedral for World Peace. Highlights at this hotel include in-room all-in-one washer/dryers and free WiFi. .This smoke-free hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include luggage storage. .With a stay at this 4-property class Hiroshima City Centre hotel, you'll be 25.5 km (15.8 mi) from Itsukushima Shrine.

What's nearby

  • Hiroshima Central Shopping District - 1 min walk - 0.2 km
  • Kamiyacho - 8 min walk - 0.7 km
  • Hiroshima Museum of Art - 8 min walk - 0.7 km
  • Hiroshima Peace Memorial Park - 12 min walk - 1.0 km
  • Atomic Bomb Dome - 13 min walk - 1.2 km

Getting around

  • Hatchobori Station - 2 min walk
  • Hiroshima Station - 18 min walk
  • Iwakuni (IWK) - 66 min drive

Restaurants

  • 尾道ラーメン 暁
  • ‪肉のやま金 - ‬2 min walk
  • ‪モスバーガー 広島八丁堀店 - ‬1 min walk
  • ‪海鮮酒場 番屋七宝丸 八丁堀店 - ‬1 min walk
  • ‪ひまわり - ‬1 min walk

About this property

Mercure Tokyu Stay Hiroshima

Mercure Tokyu Stay Hiroshima offers its guests a fitness centre. Public spaces have free WiFi.

This 4-star Hiroshima hotel is smoke free.

  • 182 guestrooms or units
  • 13 levels
  • Conference rooms
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
Mercure Tokyu Stay Hiroshima offers 182 air-conditioned accommodations with all-in-one washer/dryers and a safe. Fridges and microwaves are provided.

Bathrooms include slippers, toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste. This Hiroshima hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Things to do

  • Gym

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

More

  • 13 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • All-in-one washing machine/dryer
  • Heating
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Frequently asked questions

Are there any beaches close to Mercure Tokyu Stay Hiroshima?

The closest beach to Mercure Tokyu Stay Hiroshima is Saka Bayside Beach (8.8 km).

How much does it cost to stay at Mercure Tokyu Stay Hiroshima?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Hiroshima on 6 Dec 2026 start from AU$108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Mercure Tokyu Stay Hiroshima?

No, Mercure Tokyu Stay Hiroshima does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Tokyu Stay Hiroshima?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Tokyu Stay Hiroshima?

No, pets are not allowed.

Mercure Tokyu Stay Hiroshima Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 85 out of 121 reviews
Rating 8 - Good. 27 out of 121 reviews
Rating 6 - Okay. 6 out of 121 reviews
Rating 4 - Poor. 2 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location and very nice hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very modern and beautifully designed. The staff were extremely polite and professional. Great stay, beautiful property, great value.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Washer/dryer in the room was so helpful!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice. It’s a perfect hotel
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The breakfast’s Bread are good(the only thing that makes me feel good )
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel so everything was clean and fresh. Great location. Will certainly stay there again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good customer service, limited breakfast options, convenient location for sightseeing. Laundry in the room was very convenient.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaaaaaaazing!! The people and hotel were perfect. Definitely spoiled coming from the US
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only wish we were staying longer! Great modern, clean hotel. I booked a queen room (this is more like an English king size bed). Sooo comfortable with everything we needed. Shower was fab and loved the self-drip coffee pouches. Attention to detail was excellent.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Breakfast was a poor health choice, carbs everywhere on the table with minimal protein. Would help if English is spoken in the hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Free snacks and soft drinks in the lobby was great as was the washing machine in our room. Close to station (5min taxi or 20min walk) and loads of shops and restaurants steps away. Staff were so helpful. Gym was a bit disappointing - a treadmill and a bike. That was it. But otherwise a fab stay.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the center of the city. Easy to get to the street car and walkable to all the tourist sites. Plenty of restaurants nearby too. Staff were extremely friendly. Great touch to have complimentary snacks and beverages in the lobby. This hotel has everything you need for a 2-5 night stay. Highly recommend
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and convenient with breakfast, snacks, and a washing machine. Staff are nice but would be a better experience if more of them were multilingual. Some only spoke Japanese and it was difficult to communicate simple things such as whether the tap water was drinkable or whether check out was completed.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The gym was a bit of a letdown, it’s just a running machine and bike. I understand it’s a brand new hotel and it’s small, but it would have been good to see.. a dumblebell/ free weights available with a bench & mat. So there are no options that pure cardio. The washing machine in the room was amazing and the room has a lot of stuff in it but it is a tiny bit tight for space. Overall a fair price for what you get & room was cleaned well
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Great location. It was very walkable to shopping and the Peace Memorial. They provided little nuts and snacks. The breakfast was good not great. The staff were ok not great. We stayed a night, checked out. and had staff hold our bags while we toured. When we came back to collect our bags so we could catch the train to the next town. We were not treated like we had not been paying guests who were completing their stay. In fact, a comment was made “oh that’s for paying guests”. Not good. I would think twice about staying here again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property as it opened on the day we arrived. Beautifully designed and very modern. The staff tried their best however there were some teething issues. We pre-paid via Hotels.com but the staff at check-in said they could find our booking but could not see whether we had paid. Ended up supplying proof of payment by showing them our bank records and for supplying our card number again. This was not ideal and check-in for the 4 rooms our party booked took almost an hour. Apart from this, the stay was largely pleasant. I particularly liked the innovative idea of the breakfast, offering unique pastries and bread from local bakeries instead of the boring buffet spread. Rooms were reasonably sized. Best feature was the in-room washing machine. However, disappointingly, in one of the four rooms we booked, the washing machine did not work and started leaking water in the middle of the night. This meant that some of us had to stay up until 1am while the staff tried to fix it. In the morning they provided another room for us but caused us to miss breakfast. Nothing was offered to compensate for the extreme inconvenience.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property as it opened on the day we arrived. Beautifully designed and very modern. The staff tried their best however there were some teething issues. We pre-paid via Hotels.com but the staff at check-in said they could find our booking but could not see whether we had paid. Ended up supplying proof of payment by showing them our bank records and for supplying our card number again. This was not ideal and check-in for the 4 rooms our party booked took almost an hour. Apart from this, the stay was largely pleasant. I particularly liked the innovative idea of the breakfast, offering unique pastries and bread from local bakeries instead of the boring buffet spread. Rooms were reasonably sized. Best feature was the in-room washing machine. However, disappointingly, in one of the four rooms we booked, the washing machine did not work and started leaking water in the middle of the night. This meant that some of us had to stay up until 1am while the staff tried to fix it. In the morning they provided another room for us but caused us to miss breakfast. Nothing was offered to compensate for the extreme inconvenience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. So much That we extended our stay. Everything was so clean and brand new (opened in May 2026). The hotel and rooms even smell so good. So much so, that can smell it out on the street leading up to the hotel. The staff is extremely friendly. Our room was very comfortable and spacious. Had everything we needed. Was equipped with refa hair drier and shower head (in addition to a rain shower ) which was amazing. Additionally it was so convenient to have an in room washer and drier. Absolutely loved our stay here.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, helpful staff, and a nice little snack and drink bar included with your stay. Views from the room windows may not always be great but I would still recommend it to my friends and family.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been traveling through South Korea and Japan for 3 weeks and this our 8 hotel and our favorite so far. We are in the bunk bed room and love it. The beds are so comfortable and the air co works very well. Love the shared space downstairs with free drinks and snacks.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo maravilhoso nada a reclamar.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flot rent værelse. Godt indrettet, luftigt og god plads. Vaske/røremaskine på værelset var en stor bonus. Lækker lobby med drikkevarer og snacks. Fed indretning.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新酒店設施一切滿意，房間整潔，廁所乾濕分開！房間有四張獨立床，每個位都有獨立充電及床頭燈！ 特別滿意房間內，準備好不同嘅用品，例如咖啡，茶包及水！ 而且房間還有洗衣機， 10分方便 極之推薦一家大小旅行首選！！
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
とても綺麗でした
Stayed 1 night in Jul 2026