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4.5 out of 5

"modern, clean hotel with excellent, friendly staff who are always available to assist. " More

By a verified traveller on Wed 18 Mar 2020

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Hotel Description

RIHGA Royal Hotel Hiroshima puts you in the heart of Hiroshima, connected to a shopping center and within a 20-minute stroll of Kamiyacho and Atomic Bomb Dome. Highlights at this hotel include 8 restaurants, an indoor swimming pool, and a health club.

Flat-screen TVs with digital channels are featured in all 491 rooms, and you can enjoy free WiFi, in-room massages, and safes. Refrigerators and room service make in-room dining convenient. Premium linens invite a comfortable night's sleep, and you'll find nice touches like slippers and free toiletries. Additionally, hair dryers and desks are available.

A day of pampering can include massages and facials. The fine-dining restaurant, Restaurant Chambord, serves French cuisine and is open for dinner. Enjoy the fitness center, spa tub, and sauna. Other amenities include a coffee shop/café, a business center, and concierge services. Cooked-to-order breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Naka Ward hotel include Hiroshima Green Arena and Hiroshima Castle.

[Late Check-in ONLY after 5PM] Standard Twin Room, Non Smoking [24 sqm]

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$112* Per night/room 28 Sep. - 29 Sep.

Standard Deluxe Twin Room, Non Smoking【34㎡】

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Superior Twin Room, Non Smoking (Early Bird Special Rate) (26F.~28F.)【35㎡】

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Standard Twin Room, Smoking【26㎡】

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Twin Room, Non Smoking (Single Occupancy) [22 sqm]

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Superior Double Room, 1 King Bed, Non Smoking (26F.~28F.)【31㎡】

Bed Count 1 King Bed Maximum Occupancy 2 Max

RIHGA Royal Hotel Hiroshima ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for RIHGA Royal Hotel Hiroshima

Everyone (11) Couples (3) Family (2)
5 out of 5
modern, clean hotel with excellent, friendly staff who are always available to assist.

Posted by on 18 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Customer Service Manager

Dear Valued Guest, Thank you for taking the time to leave us your valuable comments. We are pleased that the cleanliness of the hotel, and our staff were satisfactory. We will continue to strive to provide all of our guests with a most comfortable stay. All of our staff hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future.

5 out of 5
It was all great. Staff were very helpful and the hotel was in a great location

Posted by on 8 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by RIHGA Royal Hotel Hiroshima

Dear valued guest, Thank you very much for choosing to stay at the RIHGA Royal Hotel and for taking the time to leave your valuable comments. We are delighted to hear that you were fully satisfied with your stay with us and that you enjoyed our hotel's central location. We will continue to do our very best to ensure that each and every guest enjoys their stay with us. From all of our staff, we hope that you would choose to stay with us again.

5 out of 5
Stunning views of Hiroshima, especially from the higher floors.

Posted by on 5 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by RIHGA Royal Hotel Hiroshima

Thankyou for choosing to stay at the RIHGA Royal Hotel Hiroshima. We are grateful that you enjoyed the great views that hotel has to offer. We hope you will choose us again in the future.

5 out of 5
Great location, lovely room and amazing views. The breakfast was fantastic, offering a wide variety of choice, both western and Japanese, and the staff were very welcoming.

Posted by on 21 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by RIHGA Royal Hotel Hiroshima

Dear valued guest. We sincerely thank you for choosing to stay at the RIHGA Royal Hotel, Hiroshima and for taking the time to leave us your valuable comments. We are very happy to hear that you enjoyed your stay with us. We will continue to do everything we can to provide the highest quality of service and hospitality. From all of our staff, we hope to see you again at the RIHGA Royal Hotel Hiroshima. Sincerely, Customer Service Manager.

5 out of 5
Opened the blinds to a fantastic outlook. the hotel was to a high standard and very well located for sight seeing.

Posted by on 17 Jun. 2019

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5 out of 5

Posted by on 9 Jun. 2019

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5 out of 5
Fantastic hotel and lovely service, great pillows, clean bathroom, wonderful view, huge pool and perfect location for walking to the sites.

Posted by on 18 Dec. 2018

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4 out of 5
Pleasant atmosphere and helpful staff. Great location close to public transport; restaurants; shopping and tourist sites.

Posted by , from Australia on 27 Nov. 2018

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1 out of 5
This was the most horrible experience ever I thought Japanese people were lovely but in this case they werent they took our money after I realized that we had booked the incorrect date I contacted them and they wouldnt give us a refund or book it for the correct date. Wotif said that they hotel manager refused and I have travelled alot and never experienced this I will never recommend this place to anyone travelling to Japan the other place we got the staff were lovely and felt sorry for us and looked after us

Posted by , from Australia on 2 Oct. 2018

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5 out of 5
We loved the view from our room and the friendliest and efficiency of the staff. The breakfast was very good.

Posted by on 30 Sep. 2018

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Property Features

As a guest of RIHGA Royal Hotel Hiroshima, you'll find an indoor pool, a health club, a spa tub, and a sauna. There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You'll find a business center on site. There are 25 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly RIHGA Royal Hotel Hiroshima. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Hiroshima hotel.

  • 1 building
  • 491 guestrooms or units
  • 33 levels
  • 8 dining venues
  • Built in 1991
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hiroshima Airport (HIJ) (52.8 km / 32.8 mi)
  • Train station: Hiroshima Station (2.3 km / 1.4 mi)
  • Metro station: Kencho-mae Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

RIHGA Royal Hotel Hiroshima offers 491 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Hiroshima hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Restaurant Chambord - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required.

Japanese RIJO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.

Teppanyaki NANIWA - This restaurant serves lunch and dinner. A children's menu is available. Open select days.

Chinese RYU - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open select days.

Dining Bar RIHGA TOP - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 3 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3630 per night.
  • Cribs (infant beds) are available for JPY 1815.0 per night.

Pet Policy

  • No pets allowed

Policies

This property's health club will be closed for maintenance on certain days each month.

Additional fees apply to children 0-12 years old for breakfast.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 2783 for adults and JPY 2783 for children (approximately)
  • Self parking fee: JPY 2200 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: JPY 1815.0 per night
  • Rollaway bed fee: JPY 3630 per night
  • Facilities fee: JPY 6600 per person and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hiroshima Rihga Royal Hotel
  • Hotel Hiroshima
  • Hotel Rihga Royal Hiroshima
  • Rihga Royal Hiroshima
  • Rihga Royal Hiroshima Hotel
  • Rihga Royal Hotel Hiroshima
  • Rihga Royal Hiroshima
  • RIHGA Royal Hotel Hiroshima Hotel
  • RIHGA Royal Hotel Hiroshima Hiroshima
  • RIHGA Royal Hotel Hiroshima Hotel Hiroshima

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.