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4.5 out of 5

"Great room although bathroom was tight. Great staff! " More

By a verified traveller on Mon 09 Mar 2020

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Hotel Description

Candeo Hotels Hiroshima Hatchobori places you in the center of Hiroshima, within just a 15-minute stroll of popular places like Atomic Bomb Dome and Hiroshima Green Arena. Highlights at this hotel include a full-service spa, a restaurant, and a spa tub.

All 183 rooms feature free WiFi, flat-screen TVs, and free bottled water. Nice touches include bathrobes, slippers, and free toiletries. Additionally, refrigerators, hair dryers, and wardrobes or closets are available.

A day of pampering can include access to the hot springs/mineral springs and sauna. Plus you'll find free WiFi in public areas, a sauna, and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 9:30 AM.

Within a 20-minute walk of this 3.5-star Naka Ward hotel, attractions include Hiroshima Peace Memorial Park and Hiroshima Castle.

Double Room, Non Smoking (16 ㎡)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$110* Per night/room 4 Oct. - 5 Oct.

Corner King Room, Non Smoking (19 ㎡)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Twin Room, Non Smoking (24 ㎡)

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Standard Twin Room, Multiple Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Economy Double Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, Non Smoking (For 3 Adults) (18 ㎡)

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Candeo Hotels Hiroshima Hatchobori ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Candeo Hotels Hiroshima Hatchobori

Everyone (6) Couples (3) Family (4)
5 out of 5
Great room although bathroom was tight. Great staff!

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Front desk

Thank you for staying Candeo Hotels Hiroshima Hatchobori. Thank you for submitting to the word of mouth while you are busy. We look forward to see you again.

4 out of 5
Great staff, attentive to needs, willing to assist.

Posted by on 20 Dec. 2019

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Comment from Hotel Management

22 Dec. 2019 by Front

Thank you for staying at Candeo Hotels Hiroshima Hatchobori. We look forward to seeing you again.

5 out of 5
Loved the Onsen and the breakfast❤️❤️❤️ Loved being able to do our own washing in the laundry❤️❤️ Loved how close the hotel was to everything❤️❤️

Posted by on 28 Oct. 2019

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Comment from Hotel Management

13 Dec. 2019 by Front

Thank you for staying at Candeo Hotels Hiroshima Hatchobori. I am very happy to hear your compliments. We are looking forward to seeing you again.

3 out of 5
Although we booked a room for 3, it was very small even for Japanese standards. Three people with three suitcases made it very cramped and we were pleased to leave. Although we booked in advance, the third bed wasn’t made up and we had to request the linen and towels from reception. We loved the rooftop spa.

Posted by on 11 Oct. 2019

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5 out of 5

Posted by on 16 Jun. 2019

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4 out of 5
The sky spa is simply awesome - and the breakfast too. Rooms are pretty small and there almost no storage. That said it is really central, new, clean and bright.

Posted by on 26 Feb. 2019

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5 out of 5
My husband and I stayed here for two nights. The hotel has a nice new and modern feel. The room was very clean and comfortable, and the bathroom was spacious by Japanese standards. The hotel is about a 10 minute walk to the closest train station, and within walking distance to the main local attractions. Breakfast was a standard buffet with a mix of Japanese and Western choices. Make sure you give the rooftop Spa a go. Can highly recommend staying here.

Posted by , from Australia on 26 Oct. 2018

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5 out of 5
nice hotel.... close to trams and buses......................................

Posted by on 22 Jul. 2018

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4 out of 5

New hotel chain

The Hiroshima version of the candeo has some stunning views from the right rooms. The rooms are small by western standards but have all the amenities you need. The staff speak some english but it's hit or miss. Don't try to check in until 3pm though.

Posted by on 14 Jul. 2018

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5 out of 5
Beautiful hotel with very helpful friendly staff. Highly recommend.

Posted by , from Hiroshima on 5 May 2018

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About the Candeo Hotels Hiroshima Hatchobori

Location 14-1 Hatchobori, Naka-ku, Hiroshima, Hiroshima 730-0013

Property Features

There's a restaurant on site. Public spaces have free WiFi. Candeo Hotels Hiroshima Hatchobori offers its guests a full-service spa, hot springs, and a spa tub. A sauna, a vending machine, and multilingual staff are also featured at Candeo Hotels Hiroshima Hatchobori. Smoking is allowed in designated areas at this 3.5-star Hiroshima hotel.

  • 183 guestrooms or units
  • 14 levels
  • Built in 2018
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hiroshima Airport (HIJ) (49.8 km / 30.9 mi)
  • Train station: Hiroshima Station (1.9 km / 1.2 mi)
  • Metro station: Hatchobori Station (0.2 km / 0.1 mi)

Room Amenities

Candeo Hotels Hiroshima Hatchobori offers 183 air-conditioned accommodations with complimentary bottled water and bathrobes. 40-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Hiroshima hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.

Candeo Hotels Hiroshima Hatchobori has a restaurant on site.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Indoor public bath (no mineral springs)
  • Outdoor public bath (no mineral springs)
  • Hot springs/mineral springs in spa
  • Number of hot springs - 2

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1650 for adults and JPY 1100 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CANDEO HOTELS HIROSHIMA HATCHOBORI Hotel
  • CANDEO HOTELS HATCHOBORI Hotel
  • CANDEO HOTELS HATCHOBORI
  • Candeo Hotels Hiroshima Hatchobori Hotel
  • Candeo Hotels Hiroshima Hatchobori Hiroshima
  • Candeo Hotels Hiroshima Hatchobori Hotel Hiroshima

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.