4.6 out of 5

"Advertised for 3 guests but not comfortable with only two twin beds. " More

By a verified traveller on Thu 04 Jan 2018

Enter dates to see availability

Hotel Description

A luxury stay in Hiroshima awaits you at Sheraton Grand Hiroshima Hotel. You'll be 1.6 km (1 mi) from Shukkeien and 2.1 km (1.3 mi) from Hiroshima City Museum of Contemporary Art. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a 24-hour fitness centre.

Flat-screen TVs with DVD players are featured in all 238 rooms, and you can enjoy free WiFi, free wired Internet and coffee/tea makers. In-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include soaking tubs and rainfall showerheads, while pillow menus invite a good night's rest. Free bottled water, safes and hairdryers are also available.

The restaurant, MIYABI-TEI, is open for lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the spa tub and steam room. Business amenities include a conference centre and a business centre. Other amenities include free WiFi in public areas and massage/treatment rooms. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Within a 30-minute walk of this 4.5-star Hiroshima City Centre hotel, attractions include Hiroshima Castle and Hiroshima Museum of Art.

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$184* Per night/room 1 Sep. - 2 Sep.

Deluxe Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Double Beds, City View, Corner

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Club King, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Twin Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Sheraton Grand Hiroshima Hotel ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Hiroshima Hotel

Everyone (14) Couples (2)
5 out of 5
very convenient to the station. Extremely helpful staff. Great amenities

Posted by , from Melbourne on 7 May 2019

Was this review helpful to you?
Comment from Hotel Management

9 May 2019 by Keita Mizukami

Thank you so much for staying with us. Also I do appreciate for taking your time to give us such a great comment. We are happy to hear that you had enjoyable stay with us. I am looking forward to see you again in the future.

5 out of 5
Nice hotel and very helpful staff. The bed was very comfortable after the trip from Tokyo. Would stay again.

Posted by , from Australia on 25 Nov. 2018

Was this review helpful to you?
5 out of 5

Posted by on 11 Nov. 2018

Was this review helpful to you?
5 out of 5
Great hotel. Great location close to station, buses to memorial Park, and amazing food hall

Posted by on 26 Sep. 2018

Was this review helpful to you?
2 out of 5
We booked a non-smoking room, but when we arrived they advised that there was only smoking rooms available.

Posted by on 31 Mar. 2018

Was this review helpful to you?
4 out of 5

Lovely hotel

Advertised for 3 guests but not comfortable with only two twin beds.

Posted by on 4 Jan. 2018

Was this review helpful to you?
5 out of 5

Great Hotel at the Hiroshima Station

A great Hotel at the Hiroshima Station. 2 minute walk from Shinkansen.. Great staff... My son lost his jacket at the hotel. Very helpful staff sent it to our final hotel.. very pleased with the service.. happy to recommend and stay again..

Posted by , from Brisbane, AU on 3 Oct. 2017

Was this review helpful to you?
5 out of 5

Fantastic

Pros: Great service and beautifully designed rooms.
Cons: Nothing
Everything from the staff at check-in to the room is excellent at the Sheraton Grand.

Posted by , from Sydney on 27 Sep. 2017

Was this review helpful to you?
4 out of 5

Great hotel so close to the station.

Pros: Good location, clean, modern, friendly staff that spoke good English. Nice breakfast.
Cons: The hotel has an indoor pool that you need to pay an extra fee to use. Would expect this to be free in a premium hotel like the Sheraton.
Location: Easy to get the train, Shinkansen, bus or taxi to all attractions in and around Hiroshima.
Very modern and luxurious hotel right next to Hiroshima station. Being so close to the station makes it easy to get the train to most of the sites of Hiroshima.

Posted by , from Sydney, Australia on 21 Jul. 2017

Was this review helpful to you?
5 out of 5

comfort plus

Pros: Our double room was spacious , large bed which was extremely comfortable. Bathroom facilities were great and plenty of personal amenities.
Cons: Another English speaking channel apart from news would be great for guests who do not speak Japanese.
Location: Very close to the station, a two minute walk once you find the right exit. Plenty of little Cafes around and also a large supermarket if required.

Posted by , from melbourne on 11 Nov. 2016

Was this review helpful to you?

Property Features

As a guest of Sheraton Grand Hiroshima Hotel, you'll find an indoor pool, a spa tub, a steam room, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at the luxury Sheraton Grand Hiroshima Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Hiroshima hotel.

  • 1 building
  • 238 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Built in 2011
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hiroshima (HIJ) (48.1 km / 29.9 mi)
  • Train station: Hiroshima Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Grand Hiroshima Hotel offers 238 forms of air-conditioned accommodation with DVD players and laptop-compatible safes. A pillow menu is available. 32-inch Flat-screen televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with complimentary slippers, a bidet and complimentary toiletries. This Hiroshima hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Deep soaking tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Bridges – On-site restaurant.

MIYABI-TEI – This restaurant serves lunch and dinner. Open daily.

Lobby Lounge – On-site restaurant. Open daily.

MIYABI-TEI Bar – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.

Spa Services

  • Number of treatment rooms 6
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property charges a fee of JPY 2,500 (tax and service charge included) for children 4-12 years per night, per child to access the Sheraton Club Lounge. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

  • Debit cards not accepted
  • Union Pay
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2750 for adults and JPY 1375 for children (approximately)
  • Self-parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 5000.0 per day
  • Facilities fee: JPY 1620 and includes use of:

  • – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hiroshima Sheraton
  • Hotel Sheraton Hiroshima
  • Sheraton Hiroshima
  • Sheraton Hotel Hiroshima

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.