4/10 Poor
Donald
18 Sept 2023
Liked: Cleanliness
Disliked: Staff & service
Great view - bad hotel.
The hotel has spectacular views. That's about the end of the good.
The bathroom was less than desirable, the open shower was directly next to the toilet that flooded when we showered. We requested additional towels to soak up the water and were told NO. The 2 towels we were provided were uncomfortable and scratchy.
The "king" bed was two small beds pushed together and made separately with sheets so if you wanted to sleep next to your partner you would fall between the beds as they separated.
To enjoy the view, you have to be comfortable with the rooms next to you seeing directly into your room as the balconies are separated by waist high open railings. Zero privacy. If you want to hear the ocean with the sliding doors open, you have to sacrifice your night with a room full of mosquitos as there are no screens on the sliding doors.
We invited friends over to hang out on the balcony one night and the concierge called us and told us they had to leave as we only paid for 2 people. What's the point of having a big balcony overlooking the sea if you can't enjoy it with your friends?
There was not ironing board or iron in the room, when we requested we were only given an old iron which left brown stains on our clothes because it was rusty.
If you want a great view and don't care about anything else, this is the hotel for you. If you want any kind of service or hospitality...look elsewhere.
Donald
Stayed 2 nights in Sep 2023