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Atlantica Caldera Palace - All Inclusive

5.0 star property
Luxury property on the beach, with seasonal outdoor pool

Photo gallery for Atlantica Caldera Palace - All Inclusive

Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas
Terrace/patio
Children’s play area – outdoor
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
On the beach, black sand

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
ANALIPSI, Hersonissos, 70014
  • Place, Dinosauria Park
    ‪7 min drive‬
  • Place, Convention Centre Creta Maris
    ‪7 min drive‬
  • Place, Aquaworld Aquarium
    ‪8 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪16 min drive‬

Room options

View all photos for Twin / Double Room Inland View

Free minibar, in-room safe, desk, blackout curtains

Twin / Double Room Inland View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Double Room Sea View

Double Room Sea View

Double Room Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Double Room Swim up Inland View

Double Room Swim up Inland View

Double Room Swim up Inland View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Private Pool Inland View

Double Room Private Pool Inland View

Double Room Private Pool Inland View

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room Sea View

Family Room Sea View | View from room

Family Room Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Sofa bed - single
Hairdryer
  • 41 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Room Inland View

Family Room Inland View

Family Room Inland View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Sofa bed - single
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Suite Swim Up Inland View

Family Suite Swim Up Inland View

Family Suite Swim Up Inland View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Sofa bed - single
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Suite Private Pool Inland View

Free minibar, in-room safe, desk, blackout curtains

Family Suite Private Pool Inland View

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Sofa bed - single
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Suite Private Pool Sea View

Family Suite Private Pool Sea View

Family Suite Private Pool Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Sofa bed - single
  • 47 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Family Suite Swim Up Sea View

Family Suite Swim Up Sea View

Family Suite Swim Up Sea View

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Sofa bed - single
Separate bedroom
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Suite, City View

Suite, City View

Suite, City View

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Sofa bed - single
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, Sea View

Family Suite, Sea View

Family Suite, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Heating
Free minibar items
Flat-screen TV
Blackout curtains
Sofa bed - single
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the area

Hersonissos

A luxury stay in Hersonissos awaits you at Atlantica Caldera Palace - All Inclusive. You'll be 4.2 km (2.6 mi) from Ekklisia Agios Konstantinos and 4.4 km (2.7 mi) from Convention Centre Creta Maris. Highlights at this all-inclusive property include 7 restaurants, 3 poolside bars and a full-service spa. .A day of pampering can include deep-tissue massages, sports massages and body wraps along with hydrotherapy and mani/pedis. The restaurant, Basilico Italian, serves Italian cuisine. With 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site free kids' club, gym and outdoor tennis court. Business amenities include 3 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 5-property class Hersonissos property include Heraklion Port and Star Beach Water Park.

What's nearby

  • Dinosauria Park - 7 min drive - 7.6 km
  • Convention Centre Creta Maris - 7 min drive - 5.0 km
  • Aquaworld Aquarium - 8 min drive - 6.1 km
  • Cretaquarium - 8 min drive - 8.0 km
  • Star Beach Water Park - 9 min drive - 8.0 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 19 min drive

Restaurants

  • ‪Lyttos Beach Bar - ‬2 min drive
  • ‪Lyttos Meat & Grill Restaurant - ‬17 min walk
  • ‪Taverna Calypso - ‬17 min walk
  • ‪Filema Bar & Restaurant - ‬12 min walk
  • ‪Poolbar @ Lyttos Beach - ‬17 min walk

About this property

Atlantica Caldera Palace - All Inclusive

Luxury property on the beach, with seasonal outdoor pool
Atlantica Caldera Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Atlantica Caldera Palace - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and a waterslide. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 7 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Atlantica Caldera Palace - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Hersonissos property.

  • 411 guestrooms or units
  • 7 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Atlantica Caldera Palace - All Inclusive offers 411 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. 43-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Hersonissos property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

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4.6 out of 5, Wonderful, 897 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 poolside bars
  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Basilico Italian
  • Five Flavor Thai
  • Oregano Greek Tavern
  • Tex Mex Mexican

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Table tennis
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Lifeguards
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 November and 30 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 27 March and close on 02 November.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atlantica Caldera Palace All Inclusive All-inclusive property
Atlantica Caldera Palace All Inclusive Hersonissos
Atlantica Caldera Palace All Inclusive
All-inclusive property Atlantica Caldera Palace - All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Inclusive
Atlantica Caldera Palace All Inclusive
Atlantica Caldera Palace - All Inclusive Hersonissos
Atlantica Caldera Palace - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Atlantica Caldera Palace - All Inclusive?

Atlantica Caldera Palace - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Atlantica Caldera Palace - All Inclusive?

Yep, Atlantica Caldera Palace - All Inclusive has a free self car park.

Are there any beaches close to Atlantica Caldera Palace - All Inclusive?

The closest beach to Atlantica Caldera Palace - All Inclusive is Stalis Beach (9.1 km).

Is there a spa on site at Atlantica Caldera Palace - All Inclusive?

Yep, there is an onsite spa at Atlantica Caldera Palace - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Atlantica Caldera Palace - All Inclusive have a pool?

Atlantica Caldera Palace - All Inclusive has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from March 27 to November 02).

Does Atlantica Caldera Palace - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Atlantica Caldera Palace - All Inclusive?

Atlantica Caldera Palace - All Inclusive features 3 poolside bars, a full-service spa and 7 restaurants. All guestrooms come with deep soaking tubs and free minibar items.

What makes Atlantica Caldera Palace - All Inclusive a romantic place to stay?

Romance packages, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Atlantica Caldera Palace - All Inclusive.

Is Atlantica Caldera Palace - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Atlantica Caldera Palace - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Atlantica Caldera Palace - All Inclusive?

No, but there are deep-soaking baths in the guestrooms.

Does Atlantica Caldera Palace - All Inclusive serve breakfast?

Yep, free buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Atlantica Caldera Palace - All Inclusive?

No, Atlantica Caldera Palace - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Atlantica Caldera Palace - All Inclusive?

Relax with a coldie at the 3 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Atlantica Caldera Palace - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Atlantica Caldera Palace - All Inclusive?

No, pets are not allowed.

Atlantica Caldera Palace - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 87 reviews
Rating 8 - Good. 14 out of 87 reviews
Rating 6 - Okay. 10 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 3 out of 87 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Dean

Stayed 7 nights in Aug 2025

6/10 Okay

Faye

Stayed 11 nights in Aug 2025

10/10 Excellent

Nassri

Travelled with family
Liked: Amenities, property conditions & facilities
Great pools , entertainment and staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Johnathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property, slightly disappointed that the all inclusive didn’t include ice lollies but everything else was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Mayumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Mayumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Francesca, Dublin 4

Stayed 7 nights in Jul 2025

10/10 Excellent

Loizos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel facilities are outstanding, and the overall expereience is great value for money
Stayed 7 nights in Jun 2025

10/10 Excellent

William Stewart

Stayed 7 nights in May 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family resort

This is a great family resort not sure of you dont have children. The beach is right outside 2 mins walkaway
Stayed 7 nights in May 2025

6/10 Okay

Judy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms are nice. Food is ok. Entertainment good but that room is hideous and hot - like an 70s conference room
Stayed 8 nights in Apr 2025

10/10 Excellent

Sheetal

Stayed 7 nights in Mar 2025

10/10 Excellent

Shamarneé

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. Property needs work but is very beautiful.
Stayed 5 nights in Oct 2024

8/10 Good

Shamarneé

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Simon

Stayed 7 nights in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay we had at Atlantica Caldera Palace was amazing. The hotel itself was not far from paradise!! The staff were great and there were lots of places around the hotel complex to relax. There rooms were spotless and cleaned daily with fresh towels etc. We would definitely return.
Stayed 9 nights in Sep 2024

6/10 Okay

Thi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked the family suite with private pool. The rooms were really nice; clean and spacious. Had a slight few problems with the lighting control as the whole suite (living room, two bedrooms and two bathrooms) were connected so it was complicated to use. Aircon was also a problem as it kept switching off. The private pool is quite small. Staff are ok, not rude but not welcoming either. Mini bar in the room only had 2 bottles of water so we asked for extra 2 as we had 4 people in our suite. The staff was very hesistant and said they only give 2 bottles a day. He then gave us 1 extra "this time only". All inclusive does not mean all inclusive. There are alot of subcharges. All restaurants and cafes close at 10.30/11pm so if you arrive later than this or feel hungry after this time, then you'll have to pay for food (room service). The main restaurant where we ate breakfast lunch and sometimes dinner, was good. Breakfast and lunch are usually the same more or less, but they have different cuisine each day for dinner. So all in all, a good choice of food for the week. We managed to get booking for the greek BBQ (€15 per person) which was really fun. Live music and performance. Would definitely recommend. There are other restaurants in the hotel that doesnt charge extra - we tried the tex mex and thai. Both are ok, not the best but not terrible. Indoor pool, sauna and gym are all extra costs. They are located in the spa area and we was told it was a €25 fee to use.
Stayed 6 nights in Sep 2024

10/10 Excellent

Somashree

Stayed 5 nights in Aug 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just completed a weeks stay at the Atlantica Caldera Palace, our first all inclusive. Very much a fly and flop holiday (so no excursions / exploring). Caldera Palace was fantastic, a great room, lovely facilities, great food and exceptional staff (always smiling and helpful) - would we go again, absolutely; would we recommend, definitely.
Stayed 7 nights in Sep 2024

10/10 Excellent

carole

Travelled with family
Stayed 10 nights in Aug 2024

8/10 Good

morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff serving to the beach, along with most of the staff we came across, with a other notable mention for the maid we had. A la carte dining options were well worth doing and much better than most other all inclusive hotels weve visited, although booking on the system was difficult and could be improved. Lovely hotel with nice modern rooms. Only other point to families, is that the pool area next to the beach is the adults only zone, which is a large area of the pools that are available- the size of this area wasn't overly clear when booking. All in all though a really nice place which is run well
Stayed 10 nights in Aug 2024