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Cactus Royal Resort & Spa

5.0 star property
Elegant beach hotel and 2 outdoor swimming pools

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Photo gallery for Cactus Royal Resort & Spa

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Exterior
Superior Room, Private Pool
2 restaurants, lunch, dinner served; Mediterranean cuisine
Reception hall
Reviews
9.4

Exceptional

Popular amenities

  • BarBarBar
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • All-inclusive
  • Parking includedParking includedParking included
  • SpaSpaSpa

Explore the area

Map
Stalis, Hersonissos, Crete Island, 70007
  • Popular LocationStalis Beach7 min walk
  • Popular LocationStar Beach Water Park5 min drive
  • Popular LocationMalia Beach7 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)24 min drive

Room options

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

10/10 Exceptional

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, Private Pool

Superior Room, Private Pool

Superior Room, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10/10 Exceptional

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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15 June - 16 June
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About the area

Stalida

At Cactus Royal Resort & Spa, you'll be connected to a shopping centre and 0.6 km (0.4 mi) from Stalis Beach. Highlights at this luxury hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and sports massages along with body wraps, body scrubs and aromatherapy. The restaurant, Philoxenia, is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, Turkish bath/hammam, sauna and pool loungers. Business travelers can take advantage of meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Hersonissos hotel include Star Beach Water Park and Malia Beach.

What's nearby

  • Stalis Beach - 7 min walk
  • Star Beach Water Park - 5 min drive
  • Malia Beach - 7 min drive
  • Port of Hersonissos - 7 min drive
  • Alternative Crete - 13 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 24 min drive

Restaurants

  • Beachcomber - 1 min walk
  • Poseidon Pool Bar - 10 min walk
  • Kostas - 1 min walk
  • Di Marino Trattoria - 7 min walk
  • The Red Lion Bar & Restaurant - 4 min walk

About this property

Cactus Royal Resort & Spa

Elegant beach hotel and 2 outdoor swimming pools
Some rates at Cactus Royal Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Cactus Royal Resort & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a steam room, a garden and a terrace. You'll have access to the health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

  • 177 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 2010
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Cactus Royal Resort & Spa offers 177 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elia
  • Philoxenia

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 5 buildings
  • Built in 2010
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 11 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Cactus Royal Hotel Hersonissos
Cactus Royal Chersonissos
Cactus Royal Hersonissos
Cactus Royal Hotel Chersonissos
Cactus Royal Resort Spa
Cactus Royal & Spa Hersonissos
Cactus Royal Resort & Spa Hotel
Cactus Royal Resort & Spa Hersonissos
Cactus Royal Resort Spa All Inclusive
Cactus Royal Resort & Spa Hotel Hersonissos

Frequently asked questions

What is the cancellation policy at Cactus Royal Resort & Spa?

Cactus Royal Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cactus Royal Resort & Spa?

As of 1 June 2024, prices found for a 1-night stay for 2 adults at Cactus Royal Resort & Spa on 26 June 2024 start from AU$469.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cactus Royal Resort & Spa?

Yep, Cactus Royal Resort & Spa has a free self car park.

Are there any beaches close to Cactus Royal Resort & Spa?

Yep, Cactus Royal Resort & Spa is a short 7-minute walk from Stalis Beach. Fun beach activities include volleyball, scuba diving and waterskiing. You can also find motor boats and boat tours.

Is there a spa on site at Cactus Royal Resort & Spa?

Yep, there is an onsite spa at Cactus Royal Resort & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Cactus Royal Resort & Spa have a pool?

Cactus Royal Resort & Spa has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Cactus Royal Resort & Spa?

Cactus Royal Resort & Spa features 2 outdoor pools, a full-service spa and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Cactus Royal Resort & Spa a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Cactus Royal Resort & Spa.

Is there a free airport shuttle available at Cactus Royal Resort & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Cactus Royal Resort & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cactus Royal Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Cactus Royal Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 55 reviews" "
Rating 8 - Good. 15 out of 55 reviews" "
Rating 6 - Okay. 3 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Loved everything apart from bad weather. Food was fantastic, room was lovely and clean. Couldn’t fault anything
Stayed 7 nights in May 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of luxury without the luxury price tag
I was very impressed with my stay. The facilities (hotel, gym & spa) were exceptional & there was plenty of variety at breakfast and lunch (i didn’t sample the food options in the evening). The staff were very friendly & couldn't be more helpful. The pool was always clean but despite the pictures on the website it's difficult to do full lengths & is more of a cool down type of pool. There is frequent themed nights & whilst I was there there was traditional Greek dancing & singers on. The only thing I could fault was the mattress was very hard so took me a few nights to get used to it & get a good night's sleep. I also used the voucher for the a la carte restaurant within the hotel called Elia. The 6 course meal was absolute perfection & the menu contained some of the best food I have ever eaten so you must visit there if you stay. Very luxurious, well worth the money.
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The private pool in our room was phenomenal, yet the towel services for the resort were obscure. Also, the large resort pool chairs were always “held” by patrons who never removed their towels which was frustrating as someone who came in after them.
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone. The food was fresh, with a wide variety to choose from so something for all. Definitely recommend this as a destination.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were anazing the cleanliness and the food were fantastic
Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with extremely helpful staff. A high standard of room and cleanliness - very relaxing in lovely surroundings.
Stayed 6 nights in Aug 2019

10/10 Excellent

Sai, United Kingdom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very nice location. One of the swimming pool where we sun bathe most of the time has a nice view of the mountains. The food and drinks are excellent, hats off to the chefs and kitchen staff. Majority of the staff were really friendly especially the bartenders and the waiters. Will recommend this hotel to my fAmily and friends. Crete is a stunning island.
Stayed 7 nights in May 2019

10/10 Excellent

Chris, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are excellent. The standard of the food was really good. The quality of the accommodation is superb.
Stayed 7 nights in May 2019

8/10 Good

JC, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third visit
My daughter and I stay for 4 days each year. We arrive late in the evening, the night manager is always helpful and there is a snack for us in the room. Food is good with wide choice of dishes. Theme nights are fun. The only fault is a lot of people smoke and smoking areas are close to the restaurant, and although the rooms are none smoking they smoke on the balcony.
Stayed 4 nights in Sep 2018

10/10 Excellent

IAN, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel central to stalis and beach .
Food at this hotel is exceptional .Service second to none . Hotel rooms clean and tidy .Only Down side tv channels for Germans and other nationalities .Dont think you should have to pay for room safe . Hotel outside areas spotless.. Panos at pool bar is a credit to your hotel .Always had a smile on his face and always knew what people were drinking .
Stayed 14 nights in Sep 2018