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Hotel Okura Kobe

4.0 star property

Photo gallery for Hotel Okura Kobe

Blackout curtains, iron/ironing board, free WiFi, bed sheets
Lobby
Food and drink
Front of property – evening/night
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$141
29 June - 30 June

Explore the area

View map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Place, Meriken Park
    ‪1 min walk‬
  • Place, Kobe Harborland
    ‪9 min walk‬
  • Place, Kobe Anpanman Children's Museum & Mall
    ‪13 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪116 min drive‬

Room options

View all photos for Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Twin Suite, Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Suite, Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

9.4 out of 10
Exceptional
(16 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(18 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Non Smoking (16-27F, Authentic floor)

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (6-15F, Main floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Non Smoking (6-15F, Main floor)

8.0 out of 10
Very good
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (6-15F, Main floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (6-15F, Main floor)

8.8 out of 10
Excellent
(19 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking (6-15F, Main floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(10 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (6-15F, Main floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

9.0 out of 10
Wonderful
(18 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (6-15F, Main floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Non Smoking (6-15F, Main floor)

9.6 out of 10
Exceptional
(21 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking (6-15F, Main floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Run of the House (Bed and Smoking types are not guaranteed) for 2pax

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Run of the House (Bed and Smoking types are not guaranteed) for 2pax

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room with West Harbor View, Non Smoking (16F-27F)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room with West Harbor View, Non Smoking (16F-27F)

  • Harbour view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room with West Harbor View, Non Smoking (16F-27F)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin Room with West Harbor View, Non Smoking (16F-27F)

  • Harbour view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.6 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.4 out of 10
Exceptional
(12 reviews)
  • Sea view
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Twin Suite, Non-Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Twin Suite, Non-Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for King or Double Suite, Smoking

King or Double Suite, Smoking

King or Double Suite, Smoking

  • 77 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking (28-33F, Skyview floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking (28-33F, Skyview floor)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (28-33F, Skyview floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Non Smoking (28-33F, Skyview floor)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Run of the House (Bed and Smoking types are not guaranteed) for 1 pax

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Run of the House (Bed and Smoking types are not guaranteed) for 1 pax

  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Kobe

Hotel Okura Kobe puts you in the heart of Kobe, within steps of Kawasaki Good Times World and Meriken Park. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a gym. .The steakhouse, SAZANKA(TEPPANYAKI), is open for lunch and dinner. MAIN BAR EMERALD(BAR) is the hotel's own bar. Enjoy the gym, outdoor tennis court, sauna and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10 AM. There's also self parking, along with the convenience of free train pick-up service. .Sights within a 10-minute walk of this 4-property class Kobe City Centre hotel include Port of Kobe Earthquake Memorial and Motomachi Shopping Street.

What's nearby

  • Meriken Park - 1 min walk - 0.1 km
  • Kobe Tower - 6 min walk - 0.5 km
  • Motomachi Shopping Street - 7 min walk - 0.6 km
  • Kobe Harborland - 9 min walk - 0.8 km
  • Kobe Anpanman Children's Museum & Mall - 13 min walk - 1.2 km

Getting around

  • Minatomotomachi Station - 6 min walk
  • Kobe Station - 17 min walk
  • Osaka (KIX-Kansai Intl.) - 78 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Ready Go Round Mini - ‬7 min walk
  • ‪カフェレストラン カメリア - ‬6 min walk
  • ‪Restaurant・Cafe＆Bar Port Terrace - ‬6 min walk
  • ‪パティスリー モンプリュ (patisserie Mont Plus) - ‬5 min walk

About this property

Hotel Okura Kobe

Hotel Okura Kobe offers its guests a seasonal outdoor pool, an indoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A sauna, multilingual staff, and a garden are also featured at Hotel Okura Kobe. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kobe hotel.

  • 468 guestrooms or units
  • 35 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1989
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Garden
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Okura Kobe offers 468 accommodations with complimentary bottles of water and complimentary slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Kobe hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Lobby
Kobe MerikenPark Oriental Hotel
Kobe City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,003 reviews
The price is AU$113
10 June - 11 June
Kobe MerikenPark Oriental Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CASUAL DINING)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 35 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 8 June 2026 to 19 June 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1265.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1900 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • The seasonal pool will open in July and close in August.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Okura Kobe

Kobe Hotel Okura

Kobe Okura

Kobe Okura Hotel

Okura Hotel Kobe

Okura Kobe

Okura Kobe Hotel

Hotel Okura Kobe Kobe

Hotel Okura Kobe Hotel

Hotel Okura Kobe Hotel Kobe

Frequently asked questions

What is the cancellation policy at Hotel Okura Kobe?

Hotel Okura Kobe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Okura Kobe?

As of 30 May 2026, prices found for a 1-night stay for 2 adults at Hotel Okura Kobe on 29 June 2026 start from AU$141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Okura Kobe?

Yep, Hotel Okura Kobe has a self car park with in/out privileges for JPY 1500 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Okura Kobe?

The closest beach to Hotel Okura Kobe is Suma Beach (7.1 km).

Does Hotel Okura Kobe have a pool?

Hotel Okura Kobe has a seasonal outdoor pool and an indoor pool. The pool is open from July to August. The property will be renovating the swimming pool from June 8 2026 until June 19 2026 (completion date subject to change).

What luxury perks are available at Hotel Okura Kobe?

Hotel Okura Kobe features a health club, an indoor pool and a sauna.

What makes Hotel Okura Kobe a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hotel Okura Kobe.

Is Hotel Okura Kobe family-friendly?

You bet! With amenities such as babysitting services, a corner/local shop and laundry facilities, it's no surprise that Hotel Okura Kobe is a hit with families.

Are there hot tubs in the rooms at Hotel Okura Kobe?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Okura Kobe serve breakfast?

You bet, buffet breakfast is available daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at Hotel Okura Kobe?

No, Hotel Okura Kobe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Okura Kobe?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Okura Kobe?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Okura Kobe?

No, pets are not allowed.

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1025 reviews
Rating 8 - Good. 230 out of 1025 reviews
Rating 6 - Okay. 58 out of 1025 reviews
Rating 4 - Poor. 18 out of 1025 reviews
Rating 2 - Terrible. 16 out of 1025 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

HIDEO

Stayed 1 night in Feb 2026

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Always one of my favorite places to stay while visiting Japan.
Stayed 2 nights in Feb 2026

10/10 Excellent

Henry, Toronto

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a very interesting and high class hotel for the price. Has a fair bit of historic navel theme if people are interested. Located right next to the harbour too.
Stayed 1 night in Jan 2026

10/10 Excellent

Hajime

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great atmosphere.
Stayed 1 night in Jan 2026

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Breakfast is great! Staff are very polite and friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Still

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Fen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Okura is beautiful. I loved my view of the harbor from my room with the sparkling waters every morning. The location is very central to some popular tourist attractions including Meriken Park and it was very easy to get around on foot. We were able to visit the shopping malls nearby -- no more than 15 minutes away from the hotel. There are beautiful views very close by the hotel. The staff was very kind and pleasant. The room was clean and well maintained. I would stay here agin.
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms in a large hotel
Stayed 6 nights in Nov 2025

10/10 Excellent

SHIGEKO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and wonderful staff. Very convenient location to the Harbor and the shops.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
During my two-week trip through Tokyo, Osaka, Kobe, and Arima, I had only planned to spend one night in Kobe. That one night brought me to Hotel Okura. My plan was simple: try some famous Kobe beef and see Kobe Port Tower. Once I arrived at the hotel, I ended up doing much more than expected. I visited the Emerald Bar and had a great time thanks to the drinks and the wonderful staff. I was also able to reserve a sushi dinner at the hotel’s Japanese restaurant on the same night. Since I had heard that Kobe is well known for seafood, I made a last-minute switch from beef to sushi. The omakase dinner was unforgettable and left me wishing I had booked at least one or two more nights, both to enjoy the hotel even more and to explore the city of Kobe properly.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Very clean and well maintained room.
Stayed 3 nights in Nov 2025

6/10 Okay

Kristi

Stayed 2 nights in Nov 2025

10/10 Excellent

Somsay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, peaceful and nice view room, nice and helpful staff, amenities, shuttle bus service, shops.
Stayed 3 nights in Nov 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Machiko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Every aspect was outstanding. The Staff, the room (Try to get harbor side!)the breakfast were all GREAT!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Gordon

Stayed 3 nights in Oct 2025

8/10 Good

susanne

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

luis

Stayed 2 nights in Oct 2025

8/10 Good

mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in great location in Kobe’s harbour front. The city loop bus stops right in front of hotel so easy to get around and tour the city! Rooms spacious but a bit dated. Rooms were comfortable and has gorgeous views! Very clean hotel but didn’t enjoy the restaurant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Hygiene was excellent,
Stayed 4 nights in Oct 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room great location to all the sights great view of the bay from our room
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Okura Kobe was an excellent choice for the trip to Kobe. The hotel was top level, spacious rooms, outstanding amenities, including state-of-the art gym, swimming pool with marked lanes, powerful jacuzzi, hot and cold water tubs in spa area, delicious cuisine, impeccable service and staff. It is highly recommended!
Stayed 4 nights in Sep 2025

10/10 Excellent

Xiaoran

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel overall, location a bit far from dining, but still walkable.
Stayed 2 nights in Aug 2025