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Mercure Hangzhou West Lake Fengqi Road

4.0 star property

Photo gallery for Mercure Hangzhou West Lake Fengqi Road

Lobby sitting area
Property video
Buffet
Exterior
Deluxe Room, 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
The current price is AU$115
includes taxes & fees
7 June - 8 June

Explore the area

View map
96 Fengqi Road, Gongshu District, Hangzhou, Zhejiang, 310000
  • Place, Hangzhou China Silk Town
    ‪13 min walk‬
  • Place, Wulin Square
    ‪2 min drive‬
  • Place, West Lake
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Hangzhou

Mercure Hangzhou West Lake Fengqi Road places you in the centre of Hangzhou, connected to a shopping centre and within a 30-minute stroll of Hangzhou China Silk Town and Wulin Square. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Places within a 30-minute walk of this 4-property class Downtown Hangzhou hotel include Wushan Night Market and Hangzhou Tower Shopping Mall.

What's nearby

  • Hangzhou China Silk Town - 13 min walk - 1.1 km
  • Wulin Square - 2 min drive - 1.9 km
  • Hangzhou Tower Shopping Mall - 2 min drive - 2.2 km
  • West Lake - 3 min drive - 2.8 km
  • Wushan Night Market - 3 min drive - 2.8 km

Getting around

  • North Jianguo Road Station - 5 min walk
  • Hangzhou Railway Station (HZD) - 14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪SUBWAY 赛百味 - ‬11 min walk
  • ‪Duu3 - ‬1 min walk
  • ‪pi brew&coffee精酿·咖啡 - ‬9 min walk
  • ‪岱Coffee＆Taproom - ‬4 min walk
  • ‪Stocks Bar | Holiday Inn, Hangzhou - ‬7 min walk

About this property

Mercure Hangzhou West Lake Fengqi Road

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. The business-friendly Mercure Hangzhou West Lake Fengqi Road also features tour/ticket assistance, coffee/tea in common area, and concierge services. Self parking and valet parking are free. A complete renovation of Mercure Hangzhou West Lake Fengqi Road was completed in August 2023.

This 4-star Hangzhou hotel is smoke free.

  • 132 guestrooms or units
  • 17 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Dining venue
Mercure Hangzhou West Lake Fengqi Road offers 132 air-conditioned accommodations with free minibar items and complimentary bottles of water. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. 65-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and complimentary toiletries.

This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 58 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping

Family friendly

  • Dining table
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (89 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Art Deco architecture
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - August 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 58 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments and Alipay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is parking available at Mercure Hangzhou West Lake Fengqi Road?

Yep, Mercure Hangzhou West Lake Fengqi Road has a free self car park and free valet parking.

How much does it cost to stay at Mercure Hangzhou West Lake Fengqi Road?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Mercure Hangzhou West Lake Fengqi Road on 7 June 2026 start from AU$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Hangzhou West Lake Fengqi Road family-friendly?

You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Mercure Hangzhou West Lake Fengqi Road is a hit with families.

Does Mercure Hangzhou West Lake Fengqi Road serve breakfast?

Yeah, buffet brekkie is available on weekdays between 6:30 AM and 10:00 AM and weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Hangzhou West Lake Fengqi Road?

No, Mercure Hangzhou West Lake Fengqi Road does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hangzhou West Lake Fengqi Road?

Yep, you can grab a meal at Mercure Hangzhou West Lake Fengqi Road's onsite restaurant.

What time are check-in & check-out at Mercure Hangzhou West Lake Fengqi Road?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Hangzhou West Lake Fengqi Road?

No, only service animals are allowed.

Mercure Hangzhou West Lake Fengqi Road Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 4 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Nicoletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo pulito nuovo con colazione a buffet buona
Stayed 1 night in Apr 2026

8/10 Good

YUNG CHAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique hotel. The safe is located at the reception desk in the lobby.
Stayed 1 night in Jan 2026

8/10 Good

YUNG CHAN

客房木
Stayed 1 night in Jan 2026

8/10 Good

TSAI

Stayed 2 nights in Dec 2025

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 2 nights in Oct 2025