Mercure Hangzhou West Lake Fengqi Road places you in the centre of Hangzhou, connected to a shopping centre and within a 30-minute stroll of Hangzhou China Silk Town and Wulin Square. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free valet parking. .Places within a 30-minute walk of this 4-property class Downtown Hangzhou hotel include Wushan Night Market and Hangzhou Tower Shopping Mall.
What's nearby
Hangzhou Stadium - 12 min walk - 1.0 km
Hangzhou China Silk Town - 13 min walk - 1.1 km
Wulin Square - 2 min drive - 1.9 km
Hangzhou Tower Shopping Mall - 2 min drive - 2.2 km
West Lake - 3 min drive - 2.8 km
Getting around
North Jianguo Road Station - 5 min walk
Hangzhou Railway Station (HZD) - 14 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive
Restaurants
KFC (肯德基) - 5 min walk
pi brew&coffee精酿·咖啡 - 9 min walk
岱Coffee&Taproom - 4 min walk
C-straits Cafe - 10 min walk
SUBWAY 赛百味 - 11 min walk
About this property
Mercure Hangzhou West Lake Fengqi Road
Art Deco hotel connected to a shopping centre in Hangzhou with free valet parking
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. The business-friendly Mercure Hangzhou West Lake Fengqi Road also features tour/ticket assistance, coffee/tea in common area, and concierge services. Self parking and valet parking are free. A complete renovation of Mercure Hangzhou West Lake Fengqi Road was completed in August 2023.
This 4-star Hangzhou hotel is smoke free.
132 guestrooms or units
17 levels
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Fireplace in lobby
On-site shopping
Bellhop
Lift
No smoking on site
Water dispenser
Locker space
Dining venue
Mercure Hangzhou West Lake Fengqi Road offers 132 air-conditioned accommodations with free minibar items and complimentary bottles of water. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. 65-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and complimentary toiletries.
This Hangzhou hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Limited on-site valet and self parking
Onsite parking options include a garage
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 58 per person
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
Shopping
Family friendly
Dining table
Laundry facilities
Separate in-room dining area
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Front entrance ramp
Hardwood flooring in room
Lift (89 centimetre wide door)
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchairs on site
More
17 floors
Art Deco architecture
Communal living room
Fireplace in lobby
Reception hall
Renovated entire property - August 2023
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Children's slippers
Designer toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
65-inch LCD TV with cable channels
Food and drink
Dining table
Electric kettle
Free bottled water
Free stocked minibar
Meal delivery service
Restaurant dining guides
Separate dining area
Tea bags/instant coffee
Wet bar
More
Air conditioning
Desk
Desk chair
Electrical adapters
Individual decor
Individual furnishings
Iron/ironing board on request
Laundry detergent
Separate sitting area
Soundproofed rooms
Window screens
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately CNY 58 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments and Alipay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is parking available at Mercure Hangzhou West Lake Fengqi Road?
Yep, Mercure Hangzhou West Lake Fengqi Road has a free self car park and free valet parking.
How much does it cost to stay at Mercure Hangzhou West Lake Fengqi Road?
As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Mercure Hangzhou West Lake Fengqi Road on 24 Feb 2026 start from AU$93.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Hangzhou West Lake Fengqi Road family-friendly?
You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Mercure Hangzhou West Lake Fengqi Road is a hit with families.
Does Mercure Hangzhou West Lake Fengqi Road serve breakfast?
Yeah, buffet brekkie is available on weekdays between 6:30 AM and 10:00 AM and weekends between 6:30 AM and 11:00 AM.
Is there a free airport shuttle available at Mercure Hangzhou West Lake Fengqi Road?
No, Mercure Hangzhou West Lake Fengqi Road does not offer an airport shuttle service.
Is there a bar or restaurant at Mercure Hangzhou West Lake Fengqi Road?
Yep, you can grab a meal at Mercure Hangzhou West Lake Fengqi Road's onsite restaurant.
What time are check-in & check-out at Mercure Hangzhou West Lake Fengqi Road?
Check-in begins at 2:00 PM. Check-out time is noon.
Are pets allowed at Mercure Hangzhou West Lake Fengqi Road?
No, only service animals are allowed.
Mercure Hangzhou West Lake Fengqi Road Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.