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InterContinental Hangzhou ICC by IHG

Photo gallery for InterContinental Hangzhou ICC by IHG

Property amenity
A spacious lobby with a curved seating area, a bar, and large windows with decorative lighting.
Minibar, in-room safe, laptop workspace, blackout curtains
Exterior
Children’s area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$188
includes taxes & fees
20 July - 21 July

Explore the area

View map
Jiefang East Road No 2, Hangzhou, Zhejiang, 310016
  • Place, Raffles City Hangzhou
    ‪10 min walk‬
  • Place, Hangzhou Grand Theatre
    ‪11 min walk‬
  • Place, MIXC Mall
    ‪16 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access)

  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Premium

Minibar, in-room safe, laptop workspace, blackout curtains

1 King Premium

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Premium River View

Minibar, in-room safe, laptop workspace, blackout curtains

1 King Premium River View

  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Minibar, in-room safe, laptop workspace, blackout curtains

Premium Room

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Upgraded Premium Room

Minibar, in-room safe, laptop workspace, blackout curtains

Upgraded Premium Room

  • River view
  • 130 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for 2 Single Premium

Minibar, in-room safe, laptop workspace, blackout curtains

2 Single Premium

8.0 out of 10
Very good
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Single Classic

Minibar, in-room safe, laptop workspace, blackout curtains

2 Single Classic

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

A hotel room with a large window, a television, a sofa, a coffee table, and a desk with a chair.

Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

  • River view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

Minibar, in-room safe, laptop workspace, blackout curtains

Classic Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for 1 King Classic

Minibar, in-room safe, laptop workspace, blackout curtains

1 King Classic

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Premium Room, 2 Single Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Single Premium River View

A hotel room with two beds, a desk, and a view of a cityscape.

2 Single Premium River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Accessible, River View (Upgraded, Club Lounge Access)

Minibar, in-room safe, laptop workspace, blackout curtains

Premium Room, 2 Single Beds, Accessible, River View (Upgraded, Club Lounge Access)

  • River view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access)

View from room

Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, Club lounge access

A hotel room with a large bed, a sofa, a chair, a large window with a city view, and artwork on the wall.

Suite, 1 Bedroom, Accessible, Club lounge access

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

A hotel room with a large window, a television, a sofa, a coffee table, and a desk with a chair.

Suite, 1 Bedroom, Accessible, River View (Club Lounge Access)

  • City view
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Accessible

Minibar, in-room safe, laptop workspace, blackout curtains

Classic Room, 1 King Bed, Accessible

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Hangzhou

A luxury stay in Hangzhou awaits you at InterContinental Hangzhou ICC by IHG. You'll be 4.1 km (2.5 mi) from Wushan Night Market and 5 km (3.1 mi) from West Lake. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .The restaurant, Fresh All Day Dining, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the free kids' club, gym, Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, massage/treatment rooms and laundry facilities. Buffet breakfast is available. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4.5-property class Downtown Hangzhou hotel include Wulin Square and Broken Bridge.

What's nearby

  • Hangzhou City Planning Exhibition Hall - 8 min walk - 0.7 km
  • Raffles City Hangzhou - 10 min walk - 0.8 km
  • Hangzhou Grand Theatre - 11 min walk - 1.0 km
  • MIXC Mall - 16 min walk - 1.4 km
  • Chongyi Church - 2 min drive - 2.5 km

Getting around

  • Citizen Center Metro Station - 2 min walk
  • Hangzhou Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬10 min walk
  • ‪江澜楼阁大酒店 - ‬5 min walk
  • ‪老头儿油爆虾 - ‬4 min walk
  • ‪湾屿弄 - ‬6 min walk
  • ‪星巴克（杭州滨江城市之星店） - ‬13 min walk

About this property

InterContinental Hangzhou ICC by IHG

InterContinental Hangzhou ICC by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a sauna, and a complimentary children's club are also featured at the luxury InterContinental Hangzhou ICC by IHG. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou hotel is smoke free.

  • 384 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Kid's club (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
InterContinental Hangzhou ICC by IHG offers 384 air-conditioned accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 196 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Connection Lobby Bar
  • Fresh All Day Dining
  • Sun&Moon Restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 28 2026 to July 15 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 196 per person
  • Rollaway bed fee: CNY 408.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hangzhou Intercontinental
Intercontinental Hangzhou
Intercontinental Hotel Hangzhou
InterContinental Hangzhou Hotel
Intercontinental Hangzhou Hotel Hangzhou

Frequently asked questions

What is the cancellation policy at InterContinental Hangzhou ICC by IHG?

InterContinental Hangzhou ICC by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Hangzhou ICC by IHG?

As of 2 July 2026, prices found for a 1-night stay for 2 adults at InterContinental Hangzhou ICC by IHG on 20 July 2026 start from AU$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Hangzhou ICC by IHG?

Yep, InterContinental Hangzhou ICC by IHG has a free self car park. Onsite parking is limited.

Is there a spa on site at InterContinental Hangzhou ICC by IHG?

Yep, there is an onsite spa at InterContinental Hangzhou ICC by IHG. You'll enjoy services like massages.

Does InterContinental Hangzhou ICC by IHG have a pool?

InterContinental Hangzhou ICC by IHG has an indoor pool. The swimming pool will be unavailable from June 28 2026 to July 15 2026 (dates subject to change).

What luxury perks are available at InterContinental Hangzhou ICC by IHG?

InterContinental Hangzhou ICC by IHG features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes InterContinental Hangzhou ICC by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at InterContinental Hangzhou ICC by IHG.

Is InterContinental Hangzhou ICC by IHG family-friendly?

You bet! With amenities such as a free children's club and a playground, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Hangzhou ICC by IHG is a hit with families.

Are there hot tubs in the rooms at InterContinental Hangzhou ICC by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does InterContinental Hangzhou ICC by IHG serve breakfast?

Yeah, buffet brekkie is offered at InterContinental Hangzhou ICC by IHG.

Is there a free airport shuttle available at InterContinental Hangzhou ICC by IHG?

No, InterContinental Hangzhou ICC by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Hangzhou ICC by IHG?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Hangzhou ICC by IHG?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Hangzhou ICC by IHG?

No, only service animals are allowed.

InterContinental Hangzhou ICC by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 171 reviews
Rating 8 - Good. 49 out of 171 reviews
Rating 6 - Okay. 14 out of 171 reviews
Rating 4 - Poor. 3 out of 171 reviews
Rating 2 - Terrible. 5 out of 171 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Incredible great view unique hotel
Balcony view
Lobby view
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kwok Hung

Liked: Cleanliness, staff & service, amenities
The hotel’s style and service are excellent. The room is spacious and well equipped. The breakfast buffet, however, has room for improvement. The taste, freshness, and variety could be enhanced.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and good service. Very helpful staff.
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

Yin

For a five star hotel the amenities and
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Boon Fook

Liked: Cleanliness, staff & service, amenities
Good and clean
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
The building design is unique.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

slight feedback otherwise great stay

enjoyable stay. only downside is the lobby bar closes so early it was hard to have post dinner drinks or work at lounge over some whiskeys or alcohol in the night.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

junho

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MARZOUQ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental
Stayed 3 nights in Oct 2022
Verified

6/10 Okay

Faisal

Liked: Cleanliness
Limited dining options
Stayed 4 nights in Oct 2024
Verified

2/10 Terrible

canson

Disliked: Cleanliness, property conditions & facilities
The property is dated
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well kept hotel with high service level

The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, amenities
Hotel lindo confortável ótimo café da manhã
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

SANGJIN

Liked: Cleanliness, staff & service, amenities
좋은여행이되었어요 ㅎㅎ
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JERRY JEN JUI

Liked: Cleanliness, amenities, property conditions & facilities
乾淨的客房、情切的服務人員、設施完善，週邊環境優美，交通方便
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美好回憶

地段便捷，一流江景.值得留念
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

LIM KYUYEOB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋습니다!
Stayed 5 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

큰 규모의 호텔입니다. 편안했습니다. 음식도 좋았습니다.

큰 규모의 호텔이고, 편안한 여행을 다녀왔습니다.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會再入住

國際五星品牌無可挑剔
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Kwok Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and good stay

I really love this place, very nice hotel, comfortable. Breakfast okay. And the front desk lady is sooooo beautiful indeed.
Stayed 2 nights in May 2021
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love the hotel

Nice hotel and good service
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

liting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店环境、设施和服务都很好，很满意的一次住宿体验。
Stayed 1 night in May 2020
Verified

10/10 Excellent

jifang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置比较好，总体都不错
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Buona location, struttura un po’ datata ma con tutti i confort e servizi da Intercontinental. Camera molto confortevole.
Stayed 3 nights in Sep 2019