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 Hangzhou •1 Room
 Hangzhou • 1 Room
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Conrad Hangzhou

5-star property
228 Xinye Road, Jianggan District, Hangzhou, 1800 796 370
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5.0 out of 5
Exceptional!
See all 1 wotif Reviews

"New hotel, large room with fantastic views, nice and friendly staff. Free vip service to take you to airport or train station. We really enjoy to stay ... " More

By a verified traveller on Sun 29 Dec 2019

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Hotel Description

At Conrad Hangzhou, you'll be connected to a shopping center and 4.9 km (3.1 mi) from Wushan Night Market. Highlights at this luxury hotel include 3 restaurants, a full-service spa, and an indoor swimming pool.

A relaxing visit to Conrad SPA can include deep-tissue massages and hot stone massages along with detox wraps, body wraps, and aromatherapy. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and spa tub. 17287 square feet (1606 square meters) of event facilities include 8 meeting rooms and a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 5-star Qianjiang New Town hotel include West Lake and Hangzhou China Silk Town.

Queen Double Deluxe Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
AU$255* Per night/room 28 Apr. - 29 Apr.

King Accessible Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive King River View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Deluxe River View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Queen River View Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Conrad Hangzhou ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Conrad Hangzhou

5 out of 5
New hotel, large room with fantastic views, nice and friendly staff. Free vip service to take you to airport or train station. We really enjoy to stay there.

Posted by on 29 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Jan Jansen

Dear Guest, Thank you for sharing your recent stay experience on Expedia. I am very pleased to read that you had an enjoyable time at our hotel and appreciated the hospitality provided by our team. Rest assured that I will share your encouraging feedback with all my colleagues. Conrad Hangzhou opened in March 2019 and, as such, we are among the newest hotels in the city. As our hotel is in a high-rise building, our guest rooms, restaurants and Executive Lounge offer unobstructed panoramic views over the city and Qianjiang river. I hope that you also had the opportunity to see the evening lightshow which is best viewed from our spacious Executive Lounge on Level 36. We look forward to welcome you back! Kind regards, Jan Jansen General Manager

About the Conrad Hangzhou

Location 228 Xinye Road, Jianggan District, Hangzhou, 310016

Property Features

Conrad Hangzhou offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and 8 meeting rooms are available. Event space at this hotel measures 17287 square feet (1606 square meters) and includes a conference center. A spa tub, spa services, and a terrace are also featured at the luxury Conrad Hangzhou. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Hangzhou hotel.

  • 306 guestrooms or units
  • 3 dining venues
  • 17287 sq ft of conference space
  • 1606 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Hangzhou Station (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Conrad Hangzhou offers 306 accommodations with MP3 docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, bidets, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Separate bedroom
  • Jetted tub
  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Conrad Hangzhou has 3 restaurants on site.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 419.76 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Conrad Hangzhou

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 193.2 for adults and CNY 96.6 for children
  • Fee for in-room wireless internet: CNY 40 (rates may vary)
  • Rollaway bed fee: CNY 419.76 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Conrad Hangzhou Hotel
  • Conrad Hangzhou Hotel
  • Conrad Hangzhou Hangzhou
  • Conrad Hangzhou Hotel Hangzhou

You should know

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.