4.2 out of 5

"We were a little anxious after the cyclone as to what we might find but were pleasantly surprised. The owners had worked really hard to tidy the units ... " More

By a verified traveller on Mon 08 May 2017

Enter dates to see availability

Hotel Description

At this apartment you'll be within just a 15-minute stroll of popular places like Hamilton Island Marina and Catseye Beach. Highlights at this property include a kitchen, a washer/dryer and free WiFi.

Apartment is individually decorated and features a TV with cable channels, along with 2 multiple bathrooms, an iPod dock and a living room. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A dining area, a DVD player and a coffee/tea maker are also available.

Enjoy the golf course, outdoor swimming pool, kids' club and outdoor tennis court. Additionally, you'll find a garden, barbecues and a lift. There's also free self parking, along with the convenience of a free airport shuttle.

In proximity to this 3.5-star Hamilton Island property you'll find Whitehaven Beach.

Comfort Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pinnacle Apartments Hamilton Island ratings based on 42 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pinnacle Apartments Hamilton Island

Everyone (12) Couples (8) Family (22)
4 out of 5

Apartment with a Great View

Pros: It was great to have a buggy supplied with the Apartment. We were not aware this was included, but it was great fun and a great asset to have.
Cons: The spa didn't work and there were many minor faults but we understood there were many issues following the cyclone and difficult to prioritise.
Location: The café at One Tree Hill was excellent. We had a virtual 360 degree view from the top of the hill which was great
We were a little anxious after the cyclone as to what we might find but were pleasantly surprised. The owners had worked really hard to tidy the units and make them comfortable. The sunsets from the balcony were magnificent. it was a very spacious apartment with 2 bedrooms but as we were only a couple it was very adequate.

Posted by , from Melbourne VIC on 8 May 2017

Was this review helpful to you?
3 out of 5

Spacious but grubby

We (2 adults, 4yr old and 2yr old) stayed in Pinnacles apartment 1. Not much of a sea view. Surrounded by trees so it was good to watch the giant fruit bats land there at night. Rooms were spacious but grubby. Old stained pillows (spare pillows in wardrobes were ripped and weren't covered). No hot water and some of lights weren't working for 24 hours. Had to call disinterested staff 3 times to get it sorted. Oven/grill had no temp markings on dials. Old fridge/freezer unplugged and in corner of living area. Steep stairs which were a challenge for 2yr old. There must be better self catering accommodation on this beautiful island! Such a shame.

Posted by , from New Zealand on 4 Dec. 2016

Was this review helpful to you?
2 out of 5

Close to everything. Nice view.

Needs a major clean and update. Alot not working in the apartment. But still good and has everything u need. Still would recommend.

Posted by on 29 Mar. 2016

Was this review helpful to you?
2 out of 5

standards dropped

I had stayed in pinnacle a couple of years before when the property was new and I had a great time, but on arrival this time it was clear standards had dropped. The apartment was filthy with rubbish from previous occupants everywhere- even after being cleaned it was still quite grubby. The cleaners only did a half hearted job- not what you would expect for what your paying.The inside had a worn look about it and it was clear it wasn't being maintained properly

Posted by on 26 Mar. 2016

Was this review helpful to you?
2 out of 5

Apartment was dirty and maintenance was poor

Apartment was a disappointment, although it was fairly new with a great view it was filthy on arrival, looked like it had been trashed by previous guests. Maintenance of facility was poor, many lights flicked or didn't work, Buggy broke down three times.

Posted by on 7 Jul. 2015

Was this review helpful to you?
4 out of 5
Pros: Golf buggy included
Cons: Not maintained to standards expected for pice range
Complained about cleanliness and 10 maintenance issues. 3 were addressed, others not. Large apartment but dirty and furniture grubby. No office.

Posted by , from Australia - QLD - Townsville on 19 Jan. 2015

Was this review helpful to you?
5 out of 5

Posted by , from Australia - QLD - Cairns on 14 Dec. 2014

Was this review helpful to you?
5 out of 5

Posted by , from Australia - QLD - Gold Coast on 27 Nov. 2014

Was this review helpful to you?
5 out of 5
Pros: Views, golf buggy included
Cons: Needed a good spring clean
Location: amazing views
Facilities: Above average; Value: Affordable; Service: friendly and helpful; Cleanliness: needs a good spring clean;

Posted by , from Australia - QLD - Gold Coast on 26 Nov. 2014

Was this review helpful to you?
5 out of 5
Pros: Great pick up and return to ferry no hassels
Cons: Lovely unit but we had a lower ground one and the view to the water was obstructed by bushes would have liked the sea view unobstructed
Location: Perfect
Facilities: Home away from home; Value: Inexpensive; Service: Outstanding; Cleanliness: Lovely;

Posted by , from Australia - QLD - Townsville on 5 Nov. 2014

Was this review helpful to you?

About the Pinnacle Apartments Hamilton Island

Location 1 Banksia Court, Hamilton Island, QLD 4803

Property Features

Pinnacle Apartments Hamilton Island offers its guests a golf course, an outdoor tennis court, and an outdoor pool. A roundtrip airport shuttle is free (available on request). Pinnacle Apartments Hamilton Island also features a BBQ, a garden, and a lift. Free self parking is available. This 3.5-star Hamilton Island apartment is smoke free.

  • 1 guestroom or unit
  • Kid's club (surcharge)
  • Front desk (limited hours)
  • Garden
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis court1
  • Kitchen
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hamilton Island, QLD (HTI-Great Barrier Reef) (1.5 km / 0.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Air-conditioned accommodation at this apartment offers iPod docking stations and washers/dryers. This individually decorated accommodation has separate living rooms. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower and a hairdryer. This Hamilton Island apartment provides complimentary wireless Internet access. Televisions come with cable channels and DVD players. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Dining room
  • Living room
  • iPod dock
  • Television
  • Cable channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Shower
  • Cribs (free)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 4:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 4 PM.
If you are planning to arrive after 4:00 PM, please contact the property at least 24 hours in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 8:00 AM to 5:00 AM. Fees may apply. Contact the property in advance to get details.

Guests must contact this property in advance to provide their contact and arrival details and arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 8 AM - 4 PM.
Guests arriving after 4:00 PM must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport shuttle service is offered on request from 8:00 AM to 5:00 AM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • On-site credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pinnacle Apartments Hamilton Island Apartment
  • Pinnacle Apartments Apartment
  • Pinnacle Apartments Hamilton Island
  • Pinnacle Apartments

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.