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4.3 out of 5

"We were a little anxious after the cyclone as to what we might find but were pleasantly surprised. The owners had worked really hard to tidy the units ... " More

By a verified traveller on Mon 08 May 2017

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Hotel Description

A family-friendly stay in Whitsundays awaits you at this apartment. You'll find Hamilton Island Marina and WILD LIFE Hamilton Island nearby. Highlights at this property include a kitchen, a washer/dryer, and free WiFi.

The apartment is individually decorated and features a TV with cable channels, along with 2 bathrooms, an iPod dock, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a DVD player, and a coffee/tea maker are also available.

Enjoy the golf course, outdoor swimming pool, free kids' club, and outdoor tennis court. Other amenities include a garden, barbecue grills, and an elevator. There's also free self parking, along with the convenience of a free airport shuttle.

Sights near this 3.5-star Whitsundays property include Catseye Beach and Hamilton Island Golf Club.

Comfort Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pinnacle Apartments Hamilton Island ratings based on 40 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pinnacle Apartments Hamilton Island

Everyone (12) Couples (8) Family (20)
4 out of 5

Apartment with a Great View

Pros: It was great to have a buggy supplied with the Apartment. We were not aware this was included, but it was great fun and a great asset to have.
Cons: The spa didn't work and there were many minor faults but we understood there were many issues following the cyclone and difficult to prioritise.
Location: The café at One Tree Hill was excellent. We had a virtual 360 degree view from the top of the hill which was great
We were a little anxious after the cyclone as to what we might find but were pleasantly surprised. The owners had worked really hard to tidy the units and make them comfortable. The sunsets from the balcony were magnificent. it was a very spacious apartment with 2 bedrooms but as we were only a couple it was very adequate.

Posted by , from Melbourne VIC on 8 May 2017

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3 out of 5

Spacious but grubby

We (2 adults, 4yr old and 2yr old) stayed in Pinnacles apartment 1. Not much of a sea view. Surrounded by trees so it was good to watch the giant fruit bats land there at night. Rooms were spacious but grubby. Old stained pillows (spare pillows in wardrobes were ripped and weren't covered). No hot water and some of lights weren't working for 24 hours. Had to call disinterested staff 3 times to get it sorted. Oven/grill had no temp markings on dials. Old fridge/freezer unplugged and in corner of living area. Steep stairs which were a challenge for 2yr old. There must be better self catering accommodation on this beautiful island! Such a shame.

Posted by , from New Zealand on 4 Dec. 2016

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2 out of 5

Close to everything. Nice view.

Needs a major clean and update. Alot not working in the apartment. But still good and has everything u need. Still would recommend.

Posted by on 29 Mar. 2016

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2 out of 5

standards dropped

I had stayed in pinnacle a couple of years before when the property was new and I had a great time, but on arrival this time it was clear standards had dropped. The apartment was filthy with rubbish from previous occupants everywhere- even after being cleaned it was still quite grubby. The cleaners only did a half hearted job- not what you would expect for what your paying.The inside had a worn look about it and it was clear it wasn't being maintained properly

Posted by on 26 Mar. 2016

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2 out of 5

Apartment was dirty and maintenance was poor

Apartment was a disappointment, although it was fairly new with a great view it was filthy on arrival, looked like it had been trashed by previous guests. Maintenance of facility was poor, many lights flicked or didn't work, Buggy broke down three times.

Posted by on 7 Jul. 2015

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4 out of 5
Pros: Golf buggy included
Cons: Not maintained to standards expected for pice range
Complained about cleanliness and 10 maintenance issues. 3 were addressed, others not. Large apartment but dirty and furniture grubby. No office.

Posted by , from Australia - QLD - Townsville on 19 Jan. 2015

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5 out of 5

Posted by , from Australia - QLD - Cairns on 14 Dec. 2014

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5 out of 5

Posted by , from Australia - QLD - Gold Coast on 27 Nov. 2014

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5 out of 5
Pros: Views, golf buggy included
Cons: Needed a good spring clean
Location: amazing views
Facilities: Above average; Value: Affordable; Service: friendly and helpful; Cleanliness: needs a good spring clean;

Posted by , from Australia - QLD - Gold Coast on 26 Nov. 2014

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5 out of 5
Pros: Great pick up and return to ferry no hassels
Cons: Lovely unit but we had a lower ground one and the view to the water was obstructed by bushes would have liked the sea view unobstructed
Location: Perfect
Facilities: Home away from home; Value: Inexpensive; Service: Outstanding; Cleanliness: Lovely;

Posted by , from Australia - QLD - Townsville on 5 Nov. 2014

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About the Pinnacle Apartments Hamilton Island

Location 1 Banksia Court, Whitsundays, QLD 4803

Property Features

This apartment offers its guests a golf course, an outdoor tennis court, and an outdoor pool. A roundtrip airport shuttle is free (available on request). A complimentary children's club, barbecue grills, and a garden are also featured at the family-friendly apartment. Free self parking is available. This 3.5-star Whitsundays apartment is smoke free.

  • 1 guestroom or unit
  • Kid's club (free)
  • Front desk (limited hours)
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Kitchen
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hamilton Island, QLD (HTI-Great Barrier Reef)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Air-conditioned accommodations at this apartment offer iPod docking stations and washers/dryers. These individually decorated accommodations have separate living rooms. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. This Whitsundays apartment provides complimentary wireless Internet access. Televisions come with cable channels and DVD players. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Dining room
  • Living room
  • IPod dock
  • Television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Shower
  • Cribs (free)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 4 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 4 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pinnacle Apartments Hamilton Island Apartment
  • Pinnacle Apartments Hamilton Island
  • Pinnacle Apartments Hamilton
  • Pinnacle Apartments Hamilton Island Apartment
  • Pinnacle Apartments Hamilton Island Whitsundays
  • Pinnacle Apartments Hamilton Island Apartment Whitsundays

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.