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Palm Bungalows

3-star property
3 Resort Drive, Whitsundays, QLD 1800 796 370
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4.5 out of 5
Wonderful!
See all 96 wotif Reviews

"Why go to Hamilton Is when you can’t get a restaurant reservation, most of the restaurants are still closed, can’t get a buggy to get around with the ... " More

By a verified traveller on Sun 24 Apr 2022

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Hotel Description

A family-friendly stay in the heart of Whitsundays awaits you at Palm Bungalows. You'll be within steps of WILD LIFE Hamilton Island and within a short 5-minute stroll of Hamilton Island Marina. Highlights at this hotel include 6 outdoor swimming pools, and in-room kitchenettes and free WiFi.

A day of pampering can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and mani/pedis. The family restaurant, Sails Restaurant, is open for breakfast, brunch, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 4 outdoor tennis courts, gym and sauna plus access to aerobics classes. 1884 square feet (175 square meters) of event facilities include a conference center, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a kids' swimming pool, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle.

Places within a short walk of this 3-star Whitsundays hotel include Hamilton Island Golf Club and Catseye Beach.

Bungalow

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$428* Per night/room 12 Dec. - 13 Dec.

Palm Bungalows ratings based on 96 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palm Bungalows

Everyone (41) Couples (38) Family (13)
2 out of 5
We arrived at check in to be told “we have upgraded you” to be then put in “reef view resort” which we arrived to our room that stunk like it hadn’t been used in a very long time. Also one of our guest were expected to sleep on the couch (not a pull out bed from the couch - literally a couch). Also not very happy with the cleanliness of the bathroom as all the grout was mouldy and still had hair stuck to the wall in the shower from previous guests. Staff were nice though.

Posted by on 21 Nov. 2022

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4 out of 5
Why go to Hamilton Is when you can’t get a restaurant reservation, most of the restaurants are still closed, can’t get a buggy to get around with the family the place is so over crowded and over priced… Don’t go

Posted by on 24 Apr. 2022

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5 out of 5
Very happy

Posted by on 8 Mar. 2022

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5 out of 5
Excellent position, excellent bed, amenities were clean and tidy. Surroundings peaceful, recommend for a getaway.

Posted by on 4 Oct. 2021

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5 out of 5
Loved our stay, the bungalow was perfectly place centrally and the seclusion in your own bungalow was ideal for us! The staff were amazing. Such a good price for your own hut of that standard!

Posted by on 25 Aug. 2021

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5 out of 5
These bungalows are perfectly located to walk to the beach, pools and attractions. Also having a golf cart made the sunset easy at One-Tree Hill being 5 mins away.

Posted by on 6 Jun. 2021

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5 out of 5
We loved the Bungalows. It was so central, no adjoining walls and the staff were amazing.

Posted by on 28 Mar. 2021

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5 out of 5
My bungalow was close to resort pools, beach and most facilities I required as I was on the island for a nursing conference. I was able to walk easily to conference venue and the two bus route stop every day. I didn’t need to hire a buggy.

Posted by on 21 Mar. 2021

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5 out of 5
Having our own bungalow was a nice change for us. Great views could see the water from our balcony. Was nice and quite where we were could o my hear the wildlife in the trees. Staff were very friendly. Room was great had everything we needed.

Posted by on 1 Mar. 2021

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5 out of 5
clean - had everything you need and close to the main pool and beach

Posted by on 12 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by James Mackintosh

Thank you for your feedback. We look forward to welcoming you back soon.

About the Palm Bungalows

Location 3 Resort Drive, Whitsundays, QLD 4803

All-inclusive Details

  • Gratuities not included
  • All non-motorised water sports included
  • Access to off-site clubs included
  • Taxes not included

Property Features

Palm Bungalows offers its guests 6 outdoor swimming pools, outdoor tennis courts, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 1884 square feet (175 square meters) and includes a conference center. A children's pool, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Palm Bungalows. You'll have access to the outdoor pool at a partner property. An area shuttle within 2 kilometers and a roundtrip airport shuttle at scheduled times are free. Self parking is free. Smoking is allowed in designated areas at this 3-star Whitsundays hotel.

  • 1 floor
  • 50 guestrooms or units
  • 1884 sq ft of conference space
  • 175 sq m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 6
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 4
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle within 2 kilometers, cruise terminal shuttle, ferry terminal shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Palm Bungalows offers 50 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Whitsundays hotel provides complimentary wireless Internet access. Flat-screen televisions come with pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony (furnished)
  • Minibar
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10:30 AM.

Sails Restaurant - This poolside family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Palm Bungalows offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Minimum guest age is 18
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 38 per person (approximately)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Bungalows
  • Palm Bungalows Hamilton Island
  • Palm Bungalows Hotel
  • Palm Bungalows Hotel Hamilton Island
  • Palm Bungalows Resort Hamilton Island
  • Palm Bungalows Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.