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InterContinental Hayman Island Resort, an IHG Hotel

5-star property
Hayman Island, Whitsundays, QLD 1800 796 370
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4.1 out of 5
Very good!
See all 15 wotif Reviews

"All the staff there are super friendly and amenities are easy to access. Pool is great " More

By a verified traveller on Mon 02 Jan 2023

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Hotel Description

A luxury stay in Whitsundays awaits you at InterContinental Hayman Island Resort, an IHG Hotel. You'll be within steps of Hayman Island Reef and within a short 5-minute stroll of Coral Sea. Highlights at this beachfront hotel include 5 restaurants, 2 outdoor swimming pools, and a full-service spa.

A day of pampering can include deep-tissue massages, hot stone massages, detox wraps, and body wraps along with access to the sauna. The restaurant, Pacific, serves local cuisine and is open for breakfast and dinner. Bar 50 is the hotel's own bar. Spend the day at the beach where you'll find sun loungers, and enjoy the 3 outdoor tennis courts and marina. Plus you'll find free WiFi in public areas, a 24-hour gym, and a conference center. Each morning free buffet breakfast is offered between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle.

Sights near this 5-star Whitsundays hotel include Whitsunday Lookout and Cook Lookout.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$714* Per night/room 1 May - 2 May

Suite, 3 Bedrooms (Hayman)

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Room, 4 Bedrooms (Hayman Residence)

Bed Count 1 Twin Bed Maximum Occupancy 8 Max

Room, 3 Bedrooms (Hayman Beach)

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Room, 1 Bedroom, Beachfront (Pavilion)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Accessible (Beach Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

InterContinental Hayman Island Resort, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Hayman Island Resort, an IHG Hotel

Everyone (5) Couples (6) Family (2)
5 out of 5
All the staff there are super friendly and amenities are easy to access. Pool is great

Posted by on 2 Jan. 2023

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Comment from Hotel Management

6 Jan. 2023 by Hayman Team

Thank you for providing your amazing feedback and review. We are very pleased to hear that you enjoyed your stay. We look forward to welcoming you back to InterContinental Hayman Island in the future.

4 out of 5
Great customer service 🙏

Posted by on 28 Aug. 2022

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Comment from Hotel Management

6 Sep. 2022 by Hayman Team

Thank you for your feedback, we are glad that you enjoyed your stay and the service.We hope to welcome you back again soon.

4 out of 5

Posted by on 15 Aug. 2022

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5 out of 5
Great pools, very relaxing.

Posted by on 27 Jun. 2022

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Comment from Hotel Management

11 Jul. 2022 by Hayman Team

Thank you so much for your incredible feedback! I am delighted to see that you had a relaxing enjoyable holiday.

2 out of 5

Posted by on 11 Apr. 2022

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5 out of 5

Posted by on 6 Jan. 2022

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1 out of 5

Posted by on 6 Jan. 2022

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5 out of 5
This is a bucket list experience! Incredible resort, fantastic staff that go above and beyond. We swam everyday and it was in the middle of winter. Absolutely pristine environment. I am in love!

Posted by on 13 Jul. 2021

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3 out of 5
Insufficient staff. House keeping took all day before room was cleaned each day. Waiting staff in all dining rooms were totally inadequate with orders being forgotten and delays in serving. Fantastic place but needs some attention to many maintenance items

Posted by on 28 May 2021

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4 out of 5
Very relaxing and not crowded. Pool facilities were excellent. The restaurants provided good variety

Posted by on 12 Feb. 2020

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Comment from Hotel Management

6 Mar. 2020 by Arpad Romandy General Manager

Thank you very much for your response. I am glad to hear you enjoyed our facilities. I will pass on your great feedback to our Director of Kitchens. We look forward to welcoming you back again soon. Warm regards, Arpad Romandy General Manager

About the InterContinental Hayman Island Resort, an IHG Hotel

Location Hayman Island, Whitsundays, QLD 4801

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At InterContinental Hayman Island Resort, an IHG Hotel you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers outdoor tennis courts, a 24-hour fitness center, and a garden. This 5-star Whitsundays hotel is smoke free.

  • 182 guestrooms or units
  • 4 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 205248 sq ft of conference space
  • 19068 sq m of conference space
  • Buffet breakfast (free)
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

InterContinental Hayman Island Resort, an IHG Hotel offers 182 air-conditioned accommodations, which are accessible via exterior corridors and feature iPads and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Whitsundays hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Sitting area
  • Pillowtop beds
  • Minibar
  • iPad
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.

Pacific - This beachfront restaurant specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Amici Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.

BamBam - This poolside restaurant specializes in Pan-Asian cuisine and serves lunch only. Open daily.

Aqua - This restaurant specializes in seafood and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Bar 50 - Onsite bar. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Guests must transfer to the property via Boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.

Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

To get to the property, guests need to transfer by Boat or floatplane. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation. InterContinental Hayman Island Resort, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 150.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 210 per person (one-way)
  • Airport shuttle fee per child: AUD 110 (one-way), (from 4 to 11 years old)
  • Rollaway bed fee: AUD 150.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hayman Island
  • InterContinental Hayman
  • InterContinental Hayman Island Resort
  • InterContinental Hayman Island Resort an IHG Hotel
  • InterContinental Hayman Island Resort, an IHG Hotel Hotel
  • InterContinental Hayman Island Resort, an IHG Hotel Whitsundays

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.