2/10 Terrible
Christina
Travelled with family
28 Feb 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is the most depressing property! Stay away! Looks NOTHING like the photos. Do not be fooled! They claimed renovations in the dining room so we never saw the room that is in the photos. Instead we ate in one of the depressing rooms of the property with 3 tiny tables for the entire property! It was awful. We booked this property because of its vicinity to the university and because it offered breakfast like a typical Marriott. It was anything but! We actually left after the first night of our two night stay. We complained to Expedia and requested a refund. Especially considering the amount we paid for this booking. However Expedia told us that Marriott would not provide refund as it was a non refundable booking. Very disappointed in both Marriott and Expedia. I’ve booked thousands of dollars with Expedia and was very disappointed in my service for this situation. I’m not one to complain or leave bad reviews but this was terrible. On a positive note though the place was clean, the beds and pillows were comfortable and the linen smelled fresh. Other than that it might as well have been a Motel 6. At least it would have been cheaper.
Christina
Stayed 2 nights in Feb 2024