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Hakone Retreat villa 1/f

Property class: 4

Photo gallery for Hakone Retreat villa 1/f

A room with a large window overlooking a bamboo forest.
A spacious room with a wooden interior, a large window, a sofa, a table, and a fireplace.
A wooden bath with large windows overlooking a bamboo forest.
A wooden cabin bedroom with a large bed, a nightstand, and a window with a view of the forest.
A wooden ceiling, a large window, and a pool.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$604
9 Sept - 10 Sept

Explore the area

View map
Sengokuhara 1286-116, Ashigarashimo-gun, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Venetian Glass Museum
    ‪6 min walk‬

Room options

View all photos for SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi]

A cozy room with a wooden ceiling, a fireplace, a bed with a view, and a dining area with chairs and a table.

SKY private open-air hot spring Suite room, Non Smoking (4 beds) [Yuragi]

  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Private Hot Spring Suite Room, Non Smoking (4 beds) [Yuragi]

A spacious living area with a wooden ceiling, a fireplace, and a kitchen area with wooden cabinets.

Private Hot Spring Suite Room, Non Smoking (4 beds) [Yuragi]

10.0 out of 10
Exceptional
(1 review)
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi]

A cozy cabin room with a bed, wooden walls, a fireplace, and large windows offering a view of the forest.

Private open-air hot spring Suite room, Non Smoking (2 beds) [Yuragi]

10.0 out of 10
Exceptional
(4 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Cottage Twin Room

A modern living room with a fireplace, a dining area, and a kitchen.

Cottage Twin Room

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Cottage Twin Room

A cozy room with a sofa, a small table, a bed, a lamp, and a wood-burning stove.

Cottage Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Cottage Twin Room

A cozy room with a wooden ceiling, a fireplace, a bed, a table, and a chair.

Cottage Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Private hot spring Suite room, Non Smoking (2 beds) [Yuragi]

A wooden cabin bedroom with a large bed, a nightstand, and a window with a view of the forest.

Private hot spring Suite room, Non Smoking (2 beds) [Yuragi]

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]

A modern interior with a wooden floor, a seating area with a bench and cushions, a dining table with chairs, a kitchen area, and large windows offering a view of the outdoors.

[Newly opened in 2024] Private hot spring Suite room, Non Smoking (3 beds) [Ibuki]

  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

A modern living room with a sofa, a coffee table, and a fireplace.

[New 2024] Private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

10.0 out of 10
Exceptional
(1 review)
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [New 2024] FOREST private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

A modern living room with a fireplace, wooden ceiling beams, and a dining area with a round table and chairs.

[New 2024] FOREST private hot spring Suite room with courtyard, Non Smoking (2 beds) [Ibuki]

  • 180 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Newly opened in 2024] Connecting Villa, Non Smoking (4 beds) [Ibuki]

A modern living room with a fireplace, wooden ceiling beams, and a dining area with a round table and chairs.

[Newly opened in 2024] Connecting Villa, Non Smoking (4 beds) [Ibuki]

  • 2 bedrooms
  • Sleeps 7
  • 4 Large Single Beds
  • Free Wi-Fi

View all photos for [Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking

A modern living room with a stone wall, wooden furniture, a glass coffee table, and a large window with a view of greenery.

[Newly opened in 2024] Private hot spring Suite room with courtyard (3 beds) [Ibuki], Non Smoking

  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Hakone

At Hakone Retreat villa 1/f you'll be within steps of Sengokuhara Onsen and Hakone Venetian Glass Museum. Highlights at this hotel include 2 restaurants, a full-service spa and free self-parking. .A day of pampering can include hot stone massages and body scrubs. The restaurant, 料亭　俵石, serves Japanese cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy access to hot springs, free bike hire and hiking/biking trails. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning Japanese breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this 4-property class Sengokuhara hotel include Hakone Kowakien Yunessun and Ōwakudani.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Venetian Glass Museum - 6 min walk - 0.6 km
  • Sengokuhara Susuki Prairie - 19 min walk - 1.7 km
  • Lalique Museum Hakone - 19 min walk - 1.7 km

Getting around

  • Hakone Miyanoshita Station - 8 min drive
  • Kowakidani Station - 9 min drive
  • Tokyo (HND-Haneda) - 119 min drive

Restaurants

  • ‪NARAYA CAFE - ‬8 min drive
  • ‪CAFE Ryusenkei - ‬8 min drive
  • 鮨・天麩羅 風月
  • ‪CAFE TUNE - ‬19 min walk
  • ‪リビングルーム (Living Room) - ‬8 min drive

About this property

Hakone Retreat villa 1/f

Hakone Retreat villa 1/f offers its guests a full-service spa, hot springs, and complimentary bicycles. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a terrace, and an arcade/games room are also featured at Hakone Retreat villa 1/f. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hakone hotel.

  • 18 guestrooms or units
  • 2 dining venues
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Hakone Retreat villa 1/f offers 18 accommodations with fireplaces and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and minibars. Bathrooms include a separate bath and shower, spring water baths, slippers and designer toiletries. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs on site.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,007 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,700 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Kaiseki meal
  • Snack bar/deli

Restaurants on site

  • WOODSIDE dining
  • 料亭　俵石

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot springs
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot springs
  • Hot stone massages
  • Public indoor mineral hot springs (onsen)

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Genkan (entryway)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee grinder
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [In Room]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 4700 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

HYOSEKIKAKU Hotel Hakone
HYOSEKIKAKU Hotel
HYOSEKIKAKU Hakone
Nest Inn Villa Suite
Nest Hakone Villa Suite
Hakone Retreat Villa 1/f Hotel
Retreat Villa 1/f Hotel
Retreat Villa 1/f
Hotel Hakone Retreat Villa 1/f Hakone
Hakone Hakone Retreat Villa 1/f Hotel
Hotel Hakone Retreat Villa 1/f
Hakone Retreat Villa 1/f Hakone
HYOSEKIKAKU
Nest Inn Hakone Villa Suite
Hakone Retreat villa 1/f Hotel
Hakone Retreat villa 1/f Hakone
HAKONE RETREAT VILLA by Onko Chishin
Hakone Retreat Villa 1/f Adults Only
Hakone Retreat villa 1/f Hotel Hakone

Frequently asked questions

What is the cancellation policy at Hakone Retreat villa 1/f?

Hakone Retreat villa 1/f offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hakone Retreat villa 1/f?

As of 26 Aug 2026, prices found for a 1-night stay for 2 adults at Hakone Retreat villa 1/f on 9 Sept 2026 start from AU$604, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hakone Retreat villa 1/f?

Yep, Hakone Retreat villa 1/f has a free self car park. Onsite parking is limited.

Are there any beaches close to Hakone Retreat villa 1/f?

The closest beach to Hakone Retreat villa 1/f is Atami Sun Beach (19.5 km).

Is there a spa on site at Hakone Retreat villa 1/f?

Yep, there is an onsite spa at Hakone Retreat villa 1/f. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

What makes Hakone Retreat villa 1/f a romantic place to stay?

Couples dining and a lounge bar, as well as spring water baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hakone Retreat villa 1/f.

Are there hot tubs in the rooms at Hakone Retreat villa 1/f?

No, but there are spring water baths in the guestrooms.

Does Hakone Retreat villa 1/f serve breakfast?

You bet, Japanese breakfast is served daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hakone Retreat villa 1/f?

No, Hakone Retreat villa 1/f does not offer an airport shuttle service.

Is there a bar or restaurant at Hakone Retreat villa 1/f?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hakone Retreat villa 1/f?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hakone Retreat villa 1/f?

No, only service animals are allowed.

Hakone Retreat villa 1/f Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 100 out of 124 reviews
Rating 8 - Good. 11 out of 124 reviews
Rating 6 - Okay. 9 out of 124 reviews
Rating 4 - Poor. 2 out of 124 reviews
Rating 2 - Terrible. 2 out of 124 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, hot tub is tryly a great amenety and experience. Breakfast was also great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Donna

Breakfast was amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lalleh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. It was raining when we arrived and we decided to relax in our private onsen. The experience was a dream. Rooms are cleaned daily and minibar restocked. The staff was polite and helpful, the property itself is serene.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Raman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yuriy

Liked: Cleanliness, amenities, property conditions & facilities
Amazing tranquil stay
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

kamlesan

Liked: Cleanliness, property conditions & facilities
Wonderful peace of heaven in Japan. Away from the bustle of Hakone. Food and staff were incredible.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The entire staff is amazing and so accommodating, the food was exceptional and we also had a wonderful massage. The rooms are all unique, clean and comfortable. It is a bit off the beaten path and does not have any TVs so you can truly disconnect. Highly recommend!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Wwould be nice if the hotel would provide shuttle service to the near by towns
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. The bedding, the private onset, and even the lifting toilet really made our experience the best! Let’s not forget the food!!!! We tried out the French menu and 10/10!!!!!! We would love to come back again and share the experience with loved ones.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mohammed Sohel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were beyond helpful, room was amazing and was such a special stay for us! Tha k you to all the team!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind staff, clean and beautiful location
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the traditional Japanese dinner ! Everything was lovely and the staff was very responsive. Beautiful and peaceful grounds, recommend a private onsen.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Julia

This place is simply fantastic! I stayed in villa #17, and it was an incredible experience. It was the most relaxing I’ve ever had. I thoroughly enjoyed my stay and highly recommend it if you’re in the Hakone area.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! We loved having the private onsen since was have a lot of tattoos, the was Japanese dinner was the best food we had our whole two weeks in Japan. The staff was so friendly, professional and extremely helpful. We would love to come back as soon as we can!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Roman

Liked: Amenities
This place was amazing and so relaxing. The staff was excellent. They were very friendly and very helpful. The villas were so relaxing. Praying that I can come back again.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Renée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and didn't want to leave! We had three nights in one of the Villas. It was completely private, the wood cabin was gorgeous and smelled amazing. We had a private outdoor bath in the villa and it was fabulous spending time out there. Both the traditional Japanese breakfast and the French breakfast buffet was a treat. Would recommend trying both.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place for a weekend get away. Everything in the town closes at 5 so be mindful of that when visiting the town. Food is very good and highly suggest trying the Japanese style breakfast at least once. It was a very neat experience. Traditional breakfast was very basic.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

chandrasekar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay Absence of vegetarian options at breakfast and dinner made it a place I would never choose again
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent retreat

We stayed one night while visiting Hakone and wish we had extended our stay. This is an amazing property with an amazing staff. It was a peaceful and relaxing break after enjoying Tokyo. I would definitely come back for a couple more days.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and relaxing room with private Onsen

An really amazing and comfortable room with a private onsen. Very relaxing and beautiful. The check in process was a bit confusing and it was hard to communicate with the staff about the local area and getting around so it made departure a bit complicated. Highly recommend if you want to just relax and stay onsite. The meals were plentiful and delicious.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time. Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on. The kaiseki meals were well prepared and the staff spoke some English.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and unique property

Amazing property. Peaceful and quiet, away from the hustle and bustle of downtown Hakone. Felt like we were the only ones for miles. 1st class service by the staff.
Stayed 2 nights in Nov 2024