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4.0 out of 5

"Having survived the torture of the Sa Pa to Halong bus, I arrived very early and the staff said I could check in. It was then we discovered they had n ... " More

By a verified traveller on Fri 24 Jun 2016

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Hotel Description

At Royal Lotus Hotel Halong you'll be 3.8 km (2.4 mi) from Sun World Ha Long Park and 3.7 km (2.3 mi) from Sun Square. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and an indoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 147 rooms feature free WiFi, coffee/tea makers, and free bottled water. Minibars provide refreshments, and 24-hour room service is also available. Premium linens welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. Additionally, safes, hair dryers, and phones are available.

A day of pampering can include hot stone massages, Thai massages, and facials. The restaurant, Wine Dine Restaurant, is open for breakfast, lunch, and dinner. Enjoy the fitness center and sauna. Business travelers can take advantage of a business center and limo/town car service. Other amenities include 2 coffee shops/cafés and free WiFi in public areas. There's also the convenience of an airport shuttle.

Within a 20-minute drive of this 4-star Bai Chay hotel, attractions include Tuan Chau Beach and Halong Bay Marina.

Junior Room, Bay View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, Bay View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Bay View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal Lotus Hotel Halong ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Royal Lotus Hotel Halong

Everyone (2) Couples (1)
2 out of 5
. Wine and dine restaurant was abysmal . Surrounding area completely dead . Building site next door . Pool in separate building, meant you had to walk through the foyer dripping wet as no changing area provided . Skybar beautiful and staff great however only opened at 4pm which meant no outdoor facility to enjoy the weather . Laundry service overpriced, only had a small bag of thin items washed and it cost 1.3 million!!

Posted by on 10 Sep. 2019

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Comment from Hotel Management

3 Oct. 2019 by Hotel Mangement

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday and taking your precious time to share with us your experience on our hotel on Expedia !!! We will listen to your review and will improve as soon as possible. Thank you very much for your visit.

5 out of 5

Posted by on 27 Aug. 2019

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Comment from Hotel Management

5 Oct. 2019 by Hotel Management

Xin chao, Warmest greeting from Royal Lotus Hotel Halong's team !!! Thank you for staying with us during your holiday ! Thank you very much for your visit.

5 out of 5
Pros: Great staff, clean and spacious rooms.
Cons: Not a log needs improving, really.
Location: It us about 3.5 km from the old part of Halong, it cost about VND100,000 to get to the Indochina Junk ferry pier.
Having survived the torture of the Sa Pa to Halong bus, I arrived very early and the staff said I could check in. It was then we discovered they had no record of my booking. Manager Kate and Kevil were amazing and went out of their to sort it out while I made a call to Wotif to get some info re-sent. An hour later my booking was sorted and I was in my room and having a sleep (much needed after little sleep on the bus and a badly upset stomach). After spending the day in bed I feelt much improved, And decided to check out their rooftop bar, which has great views and food, and more great staff. Of note is that hotel is about 3.5km from the old part of Halong. There is still a bustling little village just across the road where you can pickup street food, coffee and the usual requirements, should you feel the need to venture beyond the hotel.

Posted by , from Canberra, Australia on 24 Jun. 2016

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Property Features

Royal Lotus Hotel Halong offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Royal Lotus Hotel Halong. An airport shuttle (available 24 hours) is available for a fee. This 4-star Ha Long hotel is smoke free.

  • 147 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 2010
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Noi Bai Intl. Airport (HAN) (182.5 km / 113.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Royal Lotus Hotel Halong offers 147 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

Wine Dine Restaurant - This restaurant serves breakfast, lunch, and dinner.

Hana Hana Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Thai massage
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 28.88 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Royal Lotus Hotel Halong

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is not cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 165 per vehicle (roundtrip)
  • Rollaway bed fee: USD 28.88 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Halong Royal Hotel
  • Hotel Royal Lotus
  • Lotus Hotel Halong
  • Royal Halong Hotel
  • Royal Hotel Halong
  • Royal Lotus
  • Royal Lotus Halong
  • Royal Lotus Halong Hotel
  • Royal Lotus Hotel
  • Royal Lotus Hotel Halong
  • Royal Lotus Hotel
  • Royal Lotus Halong
  • Royal Lotus
  • Hotel Royal Lotus Hotel Halong Ha Long
  • Ha Long Royal Lotus Hotel Halong Hotel
  • Hotel Royal Lotus Hotel Halong
  • Royal Lotus Hotel Halong Ha Long
  • Royal Lotus Hotel Halong Hotel
  • Royal Lotus Hotel Halong Ha Long
  • Royal Lotus Hotel Halong Hotel Ha Long

You should know

  • Royal Lotus Hotel Halong offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.