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4.5 out of 5

"Service was awesome, hotel was nice and clean, views and location was outstanding. Buffet was excellent, both breakfast and dinner... Will revisit a ... " More

By a verified traveller on Thu 02 Jan 2020

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Hotel Description

A luxury stay in Ha Long awaits you at Vinpearl Resort & Spa Ha Long. You'll be 2.4 km (1.5 mi) from Sun World Ha Long Park and 2.1 km (1.3 mi) from Sun Square. Highlights at this beachfront resort include 3 restaurants, 2 bars/lounges, and a full-service spa.

All 384 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, balconies, and separate bathtubs and showers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches include bathrobes, slippers, and free toiletries. Additionally, free bottled water, safes, and hair dryers are available.

A day of pampering at Vincharm Spa can include massages, facials, and body treatments along with access to the sauna and spa tub. The restaurant, Pavilion Restaurant, serves Vietnamese cuisine. For a drink, you can stop by the resort's own poolside bar. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite indoor swimming pool and outdoor swimming pool. Other amenities include free WiFi in public areas, a fitness center, and an outdoor tennis court. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Within a 20-minute drive of this 5-star Ha Long resort, attractions include Tuan Chau Beach and Halong Bay Marina.

Deluxe Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max
AU$175* Per night/room 29 Sep. - 30 Sep.

Deluxe Twin Room, Ocean View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Vinpearl Resort & Spa Ha Long ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Vinpearl Resort & Spa Ha Long

Everyone (3) Family (1)
5 out of 5
Service was awesome, hotel was nice and clean, views and location was outstanding. Buffet was excellent, both breakfast and dinner... Will revisit again

Posted by , from Melbourne on 2 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Chien Nguyen

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management team.

4 out of 5
We had a bad start here, as not many staff could speak much English. The food was terrible and only one eatery to deal with every one, breakfast was a night mare as we were there when the children was on holiday so noisy and screaming children parent did not have any control. Saying that they have employed four Western staff to help with the running of this hotel as it certainly needs to have an improvement with the running and there is so much potential to make this a really nice place all in all the staff were trying there best to sort this out

Posted by , from holiday on 17 Jul. 2018

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4 out of 5

Luxury island resort

We had a very relaxing stay at Vinpearl. It is a beautiful resort. The only things I would recommend for improvement is putting in more on-site shops like a minimart style shop for small snacks, free on island activities (like yoga and tai chi) and entertainment (maybe cultural dancers). The kids club needs more toys too. Overall a very clean beautiful resort.

Posted by , from Australia on 3 Apr. 2018

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Comment from Hotel Management

14 Apr. 2018 by Vinpearl Ha Long Bay Resort

Dear Ms. Laura, Thank you for choosing us and being our guest. Your comments are appreciated and taken into notice. We are implementing the project of entertainment development and kid's club renovation. We do hope that in your next return, our facilities will meet your demand. We look forward to welcome you back soon. Best regards! Hotel Management Team

5 out of 5

Amazing resort style hotel on its own island

Breathtaking views, amazing staff all on the doorstep of the beautiful lime stone formations. Highly recommend. Great staff and Kid friendly too.

Posted by on 18 May 2017

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Comment from Hotel Management

16 Jun. 2019 by Chien Nguyen

Dear Value Guest, Thank you for taking the time to share your feedback, following your recent visit to our hotel. We are delighted to hear that you enjoyed our comfortable room, our food and especially our associates. Your feedback is extremely important as it helps us to continually improve our service and provide. Look forward to the pleasure of welcoming you back to Vinpearl R&S Ha Long. Warm regards, Hotel Management Team

About the Vinpearl Resort & Spa Ha Long

Location Reu Island, Bai Chay Ward, Ha Long, Quang Ninh

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Vinpearl Resort & Spa Ha Long like a complimentary children's club and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers an outdoor tennis court, a fitness center, and a garden. Free self parking and valet parking are available. This 5-star Ha Long resort is smoke free.

  • 384 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2015
  • Bar by the pool
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Haiphong (HPH-Cat Bi) (44.7 km / 27.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Vinpearl Resort & Spa Ha Long offers 384 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 48-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Ha Long resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Bay View - This buffet restaurant overlooks the ocean.

Pavilion Restaurant - This restaurant is located by the pool and specializes in Vietnamese cuisine. Open daily.

Akoya Restaurant - This restaurant overlooks the ocean and specializes in Japanese cuisine. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a private beach, an outdoor tennis court, and a fitness center.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 2580000 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Vinpearl Resort & Spa Ha Long

Policies

Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and through room service.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1000000.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 450000 for adults and VND 230000 for children (approximately)
  • Airport shuttle fee: VND 2600000 per vehicle (one-way)
  • Rollaway bed fee: VND 2580000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vinpearl Ha Long Bay Resort
  • Vinpearl Ha Resort
  • Vinpearl Ha Long Bay
  • Vinpearl Resort Ha Long
  • Vinpearl Resort Ha
  • Vinpearl Resort Ha Long
  • Vinpearl Ha Long
  • Resort Vinpearl Resort & Spa Ha Long Ha Long
  • Ha Long Vinpearl Resort & Spa Ha Long Resort
  • Resort Vinpearl Resort & Spa Ha Long
  • Vinpearl Resort & Spa Ha Long Ha Long
  • Vinpearl Ha Long Bay Resort
  • Vinpearl Resort Spa Ha Long
  • Vinpearl Resort
  • Vinpearl
  • Vinpearl & Spa Ha Long Ha Long
  • Vinpearl Resort & Spa Ha Long Resort
  • Vinpearl Resort & Spa Ha Long Ha Long
  • Vinpearl Resort & Spa Ha Long Resort Ha Long

You should know

  • Vinpearl Resort & Spa Ha Long offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.