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Hotel Description

Halong Plaza Hotel puts you in the heart of Ha Long, within a 20-minute stroll of Sun World Ha Long Park and Ha Long International Cruise Port. Highlights at this hotel include dryers, free WiFi, and fireplaces.

All 200 rooms feature LCD TVs with satellite channels, and you can enjoy iPod docks, dining areas, and private yards. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include soaking tubs and bathrobes, while premium bedding and down comforters invite a good night's rest. Separate bathtubs and showers, coffee/tea makers, and free bottled water are also available.

The restaurant, Four Seasons, is open for breakfast, lunch, and dinner. La Plaza Bar is the hotel's own bar. Enjoy the outdoor swimming pool, fitness center, sauna, and kids' swimming pool. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Bai Chay hotel, you'll be 17.4 km (10.8 mi) from Bai Tu Long Bay.

Superior Twin Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$62* Per night/room 9 Jun. - 10 Jun.

Junior Suite with Sea View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Suite with Sea View, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Halong Plaza Hotel ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Halong Plaza Hotel

Everyone (1)
1 out of 5

Unpleasant stay at this hotel

Unfortunately there were a lot of problems here. We purchased an upgrade to a suite hoping to spoil ourselves and we were left with a few problems. Dirty room, sheets, broken fridge. The pool was closed. There was no pool bar like advertised, not that it mattered with a closed pool. There were children running up and down floor screaming and yelling. When we asked for help with these problems we were met with staff that couldn't understand or speak English well. No one was willing to help us or try to fix anything. Then we were charged for 2 waters that were stated were complimentary. We ended up visiting the Local hostel.... which ironically enough was more comfortable with great service and staff that spoke and understood English thoroughly.... which is a small but appreciative gesture in a foreign country. There was no help with local tours from this hotel. We just felt a little isolated. Note to Anyone looking or hoping for a nice stay, you won't find it here unfoerunately. The local hostel we very much recommend.

Posted by , from Australia on 22 May 2017

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Property Features

Halong Plaza Hotel offers its guests an outdoor pool, a children's pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite business center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Halong Plaza Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Ha Long hotel.

  • 1 building
  • 200 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Built in 1998
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Haiphong (HPH-Cat Bi) (47.7 km / 29.7 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Halong Plaza Hotel offers 200 air-conditioned accommodations with fireplaces and iPod docking stations. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include MP3 docking stations and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Fireplace
  • Clothes dryer
  • Separate bedroom
  • Dining room
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Private outdoor space
  • HD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Four Seasons - This restaurant serves breakfast, lunch, and dinner. Happy hour is offered.

Bay View - Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Plaza Bar - This bar overlooks the ocean. Happy hour is offered. Open 24 hours. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 10
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Halong Plaza Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Guests are provided with hand sanitizer.For traveler safety, staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast and through room service.

  • One child stays free
  • Property is not cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No pets or service animals allowed
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 560000 for adults and VND 230000 for children (approximately)
  • Airport shuttle fee: VND 2200000 per room (one way)
  • Early check-in fee: VND 1000000 (subject to availability)
  • Late check-out fee: VND 1000000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Halong Plaza
  • Halong Plaza Hotel
  • Hotel Halong Plaza
  • Halong Plaza Bay
  • Halong Plaza Hotel Hotel
  • Halong Plaza Hotel Ha Long
  • Hotel Halong Plaza Hotel Ha Long
  • Ha Long Halong Plaza Hotel Hotel
  • Hotel Halong Plaza Hotel
  • Halong Plaza Hotel Ha Long
  • Halong Plaza Ha Long
  • Halong Plaza Hotel Hotel Ha Long

You should know

  • Halong Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.