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3.5 out of 5

"The staff were particularly good in the restaurant & bar, particularly Kristina our main waitress who was a happy, bubbly person, just perfect for dea ... " More

By a verified traveller on Tue 23 Apr 2019

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Hotel Description

Guildford Harbour Hotel puts you in the center of Guildford, 2.6 km (1.6 mi) from University of Surrey and 3.7 km (2.3 mi) from Surrey Hills. Highlights at this hotel include 2 indoor swimming pools, 2 bars/lounges, and a full-service spa.

All 183 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Nice touches to enhance your stay include designer toiletries and Egyptian cotton sheets. 24-hour room service, free bottled water, and safes are also available.

A day of pampering at HarSPA at Guildford can include deep-tissue massages, body scrubs, and facials along with aromatherapy and mani/pedis. The restaurant, The Jetty, serves British cuisine and is open for breakfast, brunch, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the 24-hour fitness center and sauna. Business amenities include a 24-hour business center and conference space. Plus you'll find free WiFi in public areas and coffee/tea in a common area. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking.

Within a 30-minute drive of this 4-star Guildford hotel, attractions include Thorpe Park and Mercedes-Benz World.

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$138* Per night/room 21 Mar. - 22 Mar.

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Guildford Harbour Hotel ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Guildford Harbour Hotel

Everyone (1) Couples (1)
4 out of 5
The staff were particularly good in the restaurant & bar, particularly Kristina our main waitress who was a happy, bubbly person, just perfect for dealing with customers and making them feel welcome. She was ably supported by Jerkin, and Zeffrey (“Tommy K”). The food was not quite to the same high standard unfortunately, tough steak and “plastic” eggs.

Posted by on 23 Apr. 2019

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3 out of 5

It's a shame the standard has dropped

Pros: The location is excellent, close to Guildford centre, the downs, shops &restaurants.
Cons: Customer service attention to detail
Arrived at 11pm and the check in was disappointing slow the acces card for the Car park lift was not programmed so we had to carry our bags up two levels to reception. No assistance was offered with our bags. Allocated a 1st floor room above the restaurant where we could hear music till after 12-30am and the air con shut off in the middle of the night. Transferred to another nicer room the following day where the shower head was broken (no shower) and half the lights not working. The shower head was replaced the next day once we chased up its repair but the lights problem was not a fuse so we opted to leave them as they were. Returned to for a second stay 9 days later and were allocated another room where the shower head adjustment was faulty reducing the pressure in the shower to disappointing, but chose not to request a repair. The shower would benefit from a good clean as there was mould in the corner of the tray and touch of bleach in the WC would improve things also. It's a shame becuase this hotel has previously been excellent for us having stayed there over the last four years.

Posted by , from New Zealand on 1 Sep. 2016

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Property Features

As a guest of Guildford Harbour Hotel, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Guildford Harbour Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Guildford hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Heathrow Airport (LHR) (44.2 km / 27.5 mi)
  • Train station: London Road Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Guildford Harbour Hotel offers 183 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

The Jetty - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The HarBAR - Onsite restaurant. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.75 per person (approximately)
  • Self parking fee: GBP 14 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: GBP 10.00 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edwardian Radisson Blu
  • Guildford Harbour
  • Guildford Harbour Hotel Hotel
  • Radisson Blu Edwardian Hotel Guildford
  • Guildford Harbour Hotel Guildford
  • Guildford Harbour Hotel Hotel Guildford

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.