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3.7 out of 5

"The staff were particularly good in the restaurant & bar, particularly Kristina our main waitress who was a happy, bubbly person, just perfect for dea ... " More

By a verified traveller on Tue 23 Apr 2019

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Hotel Description

Guildford Harbour Hotel puts you in the center of Guildford, 1.1 km (0.7 mi) from Surrey Hills and 2.6 km (1.6 mi) from University of Surrey. Highlights at this hotel include 2 indoor swimming pools, 2 bars/lounges, and a full-service spa.

All 183 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Nice touches to enhance your stay include designer toiletries and Egyptian cotton sheets. 24-hour room service, free bottled water, and safes are also available.

A day of pampering at HarSpa at Guildford can include deep-tissue massages, body scrubs, and facials along with aromatherapy and mani/pedis. The restaurant, The Jetty, serves British cuisine and is open for breakfast, brunch, lunch, and dinner. Enjoy the 24-hour fitness center and sauna. Business amenities include a 24-hour business center and conference space. Plus you'll find free WiFi in public areas and coffee/tea in a common area. Each morning full breakfast is served between 7 AM and 10:30 AM. There's also the convenience of self parking.

Within a 30-minute drive of this 4-star Guildford hotel, attractions include Mercedes-Benz World and Brooklands Museum.

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$146* Per night/room 5 Mar. - 6 Mar.

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Guildford Harbour Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Guildford Harbour Hotel

Everyone (2) Couples (1)
4 out of 5
The staff were particularly good in the restaurant & bar, particularly Kristina our main waitress who was a happy, bubbly person, just perfect for dealing with customers and making them feel welcome. She was ably supported by Jerkin, and Zeffrey (“Tommy K”). The food was not quite to the same high standard unfortunately, tough steak and “plastic” eggs.

Posted by on 23 Apr. 2019

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3 out of 5

It's a shame the standard has dropped

Pros: The location is excellent, close to Guildford centre, the downs, shops &restaurants.
Cons: Customer service attention to detail
Arrived at 11pm and the check in was disappointing slow the acces card for the Car park lift was not programmed so we had to carry our bags up two levels to reception. No assistance was offered with our bags. Allocated a 1st floor room above the restaurant where we could hear music till after 12-30am and the air con shut off in the middle of the night. Transferred to another nicer room the following day where the shower head was broken (no shower) and half the lights not working. The shower head was replaced the next day once we chased up its repair but the lights problem was not a fuse so we opted to leave them as they were. Returned to for a second stay 9 days later and were allocated another room where the shower head adjustment was faulty reducing the pressure in the shower to disappointing, but chose not to request a repair. The shower would benefit from a good clean as there was mould in the corner of the tray and touch of bleach in the WC would improve things also. It's a shame becuase this hotel has previously been excellent for us having stayed there over the last four years.

Posted by , from New Zealand on 1 Sep. 2016

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4 out of 5

Avoid the restuarant - except from breakfast.

Pros: Most things
Cons: The dinner menu - quite ridiculous. My mother can't eat seafood and does not like steak. Had to order a starter and it was very tough and not tasty.
Good location, clean and tidy hotel. Helpful staff

Posted by on 7 Jan. 2016

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Property Features

As a guest of Guildford Harbour Hotel, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a 24-hour business center on site. Spa services, a terrace, and multilingual staff are also featured at the eco-friendly Guildford Harbour Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Guildford hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 2011
  • Dining venue
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (47 km / 29.2 mi)
  • Train station: London Road Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Guildford Harbour Hotel offers 183 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets. 32-inch flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.

The Jetty - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The HarBAR - Onsite restaurant. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.75 per person (approximately)
  • Self parking fee: GBP 14 per day
  • Facilities fee: GBP 10.00 per person, per day and includes use of:

  • - Sauna
    - Spa
    - Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edwardian Radisson Blu
  • Guildford Harbour
  • Guildford Harbour Hotel Hotel
  • Radisson Blu Edwardian Hotel Guildford
  • Guildford Harbour Hotel Guildford
  • Guildford Harbour Hotel Hotel Guildford

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.