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4.2 out of 5

"Facilities: Outstanding; Value: Affordable; Service: Go the extra mile; Cleanliness: Immaculate; " More

By Emma, from Australia - NSW - Regional NSW on Wed 24 Jul 2013

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Hotel Description

Carat Hotel places you in the heart of Guangzhou, within a 15-minute walk of Yuntai Garden and 2.2 km (1.4 mi) from Baiyun Mountain. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A day of pampering at Yu Spa can include massages and aromatherapy along with access to the sauna and spa tub. The restaurant, Home Kitchen, serves international cuisine and is open for breakfast, lunch, and dinner. Mirage Bar is the hotel's own bar. Enjoy the indoor swimming pool, marina, gym, and sauna. Additionally, you'll find free WiFi in public areas, a conference center, and coffee/tea in a common area. Buffet breakfast is available daily between 7 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4-star Baiyun District hotel include Beijing Road Pedestrian Street and Shangxiajiu Pedestrian Street.

Carat Hotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Carat Hotel

Everyone (5)
5 out of 5
Pros: Proximity to airport and business I had to visit
Cons: There was only tea in the room (no coffee or milk). The bathroom was very dark.

Posted by , from Australia - QLD - Brisbane on 7 Feb. 2015

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2 out of 5
Pros: Good wifi
Cons: Location
Location: nothing around the hotel
Facilities: Typical; Value: Uneconomical; Nothing around the hotel need to get taxis for everything

Posted by , from Australia - NSW - Sydney on 17 May 2014

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5 out of 5
Location: Close to everything
Facilities: Outstanding; Value: Affordable; Service: Go the extra mile; Cleanliness: Immaculate;

Posted by , from Australia - NSW - Regional NSW on 24 Jul. 2013

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4 out of 5
Pros: The upgrade they gave me
Cons: The lighting in the room was very dark
Location: Reasonable access
Facilities: Above average; Value: Acceptable price; Service: Outstanding; Cleanliness: Immaculate;

Posted by , from Australia - QLD - Brisbane on 28 Apr. 2013

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5 out of 5
Pros: A relaxing sanctuary from the outside environment after a busy day!
Cons: N/A
Location: Just right
Facilities: Outstanding; Value: Amazing; Service: Courteous; Cleanliness: Immaculate; Buffet breakfast was awesome.

Posted by , from Australia - VIC - Melbourne on 24 May 2012

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About the Royal Tulip Luxury Hotels Carat - Guangzhou

Location No.388 Guang Yuan Road (M), Guangzhou, Guangdong 510405

Property Features

Carat Hotel offers its guests a full-service spa, a marina, and an indoor pool. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. An outdoor pool, a fitness center, and a sauna are also featured at Carat Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Guangzhou hotel.

  • 247 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2000
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Guangzhou Railway Station (4.5 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Carat Hotel offers 247 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.

Home Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Dragon Phoenix - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Mirage Bar - Onsite bar.

24-hour room service is available.

Spa Services

  • Body treatments
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Carat Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carat Guangzhou
  • Carat Luxury
  • Royal Tulip Luxury Carat
  • Royal Tulip Luxury Carat Guangzhou
  • Royal Tulip Luxury Hotels Carat
  • Royal Tulip Luxury Hotels Carat Guangzhou
  • Royal Tulip Luxury Hotels Carat Guangzhou Hotel
  • Royal Tulip Luxury Hotels Carat Hotel
  • Carat Hotel Hotel
  • Carat Hotel Guangzhou
  • Hotel Carat Guangzhou
  • Carat Hotel Hotel Guangzhou
  • Royal Tulip Luxury Hotels Carat Guangzhou

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.