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Holiday Inn Grand Rapids - South by IHG

3.0 star property
Family-friendly hotel with fitness centre and 24-hour business centre

Photo gallery for Holiday Inn Grand Rapids - South by IHG

Exterior
Standard Room, 2 Queen Beds
Meeting facility
Fitness facility
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Laundry
  • Gym
  • Parking included
The current price is AU$177
includes taxes & fees
23 Sept - 24 Sept

Explore the area

View map
6569 Clay Avenue Sw, Grand Rapids, MI, 49548
  • Craig's Cruisers
    ‪1 min drive‬
  • Tanger Factory Outlet Center
    ‪3 min drive‬
  • RiverTown Crossings Mall
    ‪10 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

7.0 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications)

Premium Room, 1 King Bed, Roll-in Shower (Communications)

Premium Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • 46 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Grand Rapids

A family-friendly stay in Grand Rapids awaits you at Holiday Inn Grand Rapids - South by IHG. You'll be 3.2 km (2 mi) from Craig's Cruisers and 3.3 km (2 mi) from Master Arts Theatre. Highlights at this hotel include an indoor swimming pool, free self-parking and Access to hot tub. .Enjoy the gym, kids' swimming pool and waterslide. Meeting rooms and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning continental breakfast is served between 6:30 AM and 10:00 AM. .Attractions within a 15-minute drive of this 3-property class Cutlerville hotel include Van Andel Arena and DeVos Performance Hall.

What's nearby

  • Craig's Cruisers - 1 min drive - 2.5 km
  • Tanger Factory Outlet Center - 3 min drive - 5.0 km
  • RiverTown Crossings Mall - 10 min drive - 8.6 km
  • Downtown Market - 10 min drive - 15.5 km
  • Van Andel Arena - 11 min drive - 16.2 km

Getting around

  • Grand Rapids Station - 11 min drive
  • Gerald R. Ford International Airport (GRR) - 18 min drive

Restaurants

  • ‪76th Street Truck Stop Diner - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Culver's - ‬5 min drive
  • ‪Popeyes Louisiana Kitchen - ‬5 min drive

About this property

Holiday Inn Grand Rapids - South by IHG

Family-friendly hotel with fitness centre and 24-hour business centre
Holiday Inn Grand Rapids - South by IHG offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Holiday Inn Grand Rapids - South by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3-star Grand Rapids hotel.

  • 1 building
  • 79 guestrooms or units
  • 4 levels
  • Conference rooms
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Holiday Inn Grand Rapids - South by IHG offers 79 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 1 to 10 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 January to 22 January:
  • Hot tub
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 1 to 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Grand Rapids South
Hotel Holiday Inn Express Hotel & Suites Grand Rapids - South
Holiday Inn Express Hotel Suites Grand Rapids South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Grand Rapids

Frequently asked questions

What is the cancellation policy at Holiday Inn Grand Rapids - South by IHG?

Holiday Inn Grand Rapids - South by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Grand Rapids - South by IHG?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Grand Rapids - South by IHG on 23 Sept 2025 start from AU$176.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Grand Rapids - South by IHG?

Yep, Holiday Inn Grand Rapids - South by IHG has a free self car park.

Does Holiday Inn Grand Rapids - South by IHG have a pool?

Holiday Inn Grand Rapids - South by IHG has an indoor pool and a kids' pool. The pool is open 9:00 AM to 10:00 PM.

Does Holiday Inn Grand Rapids - South by IHG have a waterslide?

Yep, this property has a waterslide!

Is Holiday Inn Grand Rapids - South by IHG family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Grand Rapids - South by IHG is a hit with families.

Does Holiday Inn Grand Rapids - South by IHG serve breakfast?

Yep, continental brekkie is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Grand Rapids - South by IHG?

No, Holiday Inn Grand Rapids - South by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Grand Rapids - South by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Grand Rapids - South by IHG?

No, only service animals are allowed.

Holiday Inn Grand Rapids - South by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 317 out of 866 reviews
Rating 8 - Good. 251 out of 866 reviews
Rating 6 - Okay. 119 out of 866 reviews
Rating 4 - Poor. 102 out of 866 reviews
Rating 2 - Terrible. 77 out of 866 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Hotel was OK… hotels.com was not

Took my mom to the lantern festival atJohn Ball zoo for her 82nd birthday and stayed at that hotel. The surrounding area was definitely unkept, and it reeked of cigarette smoke outside and inside. The room was clean, but my shower was dirty. The front desk lady was overwhelmed with people trying to check in, but very friendly and tried to be accommodating. I reserved two rooms and instead of putting us in an adjoining room, hotels.com listed the second room under someone else’s name and we were unable to get adjoining rooms. So my mom was on the third floor and I was up on the fourth floor.
Stayed 1 night in Jun 2025

6/10 Okay

TRAVIS

Disliked: Cleanliness
Because I booked via Expedia, I was told I could not request room location in hotel, late check out not available, basically just had attitude because I did not use their website. Asked for a do not disturb sign, told out of them but would put me down as no housekeeping because I’m a 2nd shifter and sleep late, but was woke up anyway by housekeeping pounding on the door. Room was moderately clean, but floors were not, I should at least be reimbursed for 2 pairs of previously white socks that I thru out after the bottoms turned black. Mid week stay, not a busy hotel but couldn’t get upper floor as requested and put next door to a loud family of 5 when I was traveling alone and there were many other rooms available. Overall not a great experience.
Stayed 2 nights in Jun 2025

6/10 Okay

Nicholas

Stayed 1 night in May 2025

10/10 Excellent

alice

Stayed 1 night in May 2025

8/10 Good

THERESE

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Eh

I will say hotel is very clean,.very clean and updated room was nice. Hotel check in staff was nice. Morning came, went to have coffee, all the had was decaf and a few creamers. Coffee lids did not fit the cups. I would rate the breakfast/availability very poor. Very little to no food and syrup had nothing in it even first thing in the morning. Breakfast/coffee is definitely not a priority for the hotel. There was no one attending the front to check anyone out.
Stayed 1 night in May 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel waa nice and the staff was great. The area wasn’t the greatest, but it was super convenient for where we needed to be.
Stayed 1 night in May 2025

6/10 Okay

Heather

Stayed 2 nights in May 2025

10/10 Excellent

Giana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

James

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Light on the breakfast bar

We stayed in 418 and the ac was very loud. Breakfast was not quickly replenished. We had to leave pretty quickly in the morning around 7 and there was nothing left. Comfy bed and good water pressure in the shower. :)
Stayed 1 night in Apr 2025

10/10 Excellent

Demetria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean
Stayed 1 night in Apr 2025

8/10 Good

Kayley

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The rooms are clean, but the floor in the eating area was sticky. Even after I watched them mop. It might just be what they use to mop with. For the price this place is amazing and fun for kids. Breakfast was warm and decent. Staff were nice.
Stayed 2 nights in Apr 2025

8/10 Good

Kara

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Marcia

Travelled with family, Travelled with family and small children
It was good
Stayed 2 nights in Apr 2025

2/10 Terrible

jennifer

For the price I paid for the room. Plus being forced to pay an additional $100 deposit. I would have expected the pool area to be more clean, better monitored and taken care of. Tons of unruly children, very dirty water. No staff monitoring for wrist bands or making people follow the rules. Over capacity for sure. Staff was very stressed out and short at check in.
Stayed 1 night in Apr 2025

6/10 Okay

Diana

Disliked: Staff & service, property conditions & facilities
We booked this hotel specifically for the bar and pool/hot tub. During check in, the agent wearing a green sweater and matching eye makeup informed us that the bar was closed due to no available staff. We were advised that we could bring our own drinks and enjoy the bar but there was no staff available to serve us. We were disappointed but decided to take her up on the offer. After checking in we made our way to the bar area and again, we were advised that they had no accommodations to keep our drinks cold but that there was an ice machine down the hall. About 20 minutes later we were approached by the manager and informed that we were not permitted to drink in the bar. Terrible communication and service. We were not able to access the
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Stayed 3 nights in Mar 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the pool and splash pad! That’s why se
Stayed 1 night in Mar 2025

4/10 Poor

Wendy

Stayed 1 night in Mar 2025

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice one night stay and would definitely recommend it, and return. They were understaffed both when we checked in and the following morning, so we had to wait a bit. But, the staff did everything they could to help everyone as fast as possible. The pool/splash pad was fun! The equipment could use an update, but was clean and the kids loved it.
Stayed 1 night in Mar 2025

2/10 Terrible

Kayley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Kids were running the halls, up and down the stairs and yelling, being extremely loud until about 1:00am. Our room phone did not work, so I had to walk down to the front desk to report the noise. You could hear them from the front desk too. The employee working the front desk acted bothered when I asked her, politely, if anything was going to be done about the noise. The loudness went on for a couple more hours.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great - the only downer was that the shower had no pressure and the drain must of been backed up because it filled up with water almost immediately during the shower. But everything was clean and everyone was nice. We plan on making this trip once a month for the kids to play at the water park. We definitely will be back!
Stayed 1 night in Mar 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025