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4.3 out of 5

"The staff at check in were very pleasant and helpful. The buffet breakfast was, as always top notch. The television in the room had to be replaced, ve ... " More

By a verified traveller on Mon 23 Nov 2020

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Hotel Description

A luxury stay in the heart of Gold Coast awaits you at Mantra Twin Towns. Within just a 10-minute stroll, you'll find popular attractions like Coolangatta Beach and Greenmount Beach. Highlights at this family-friendly hotel include 5 restaurants, 2 spa tubs, and an outdoor swimming pool.

You can enjoy TVs with digital channels, and all 332 rooms feature balconies, WiFi, and coffee/tea makers. Refrigerators, hair dryers, and phones are also available.

The restaurant, Signatures Restaurant, is open for breakfast. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 2 outdoor tennis courts, indoor swimming pool and fitness center plus access to mini golf. Added amenities include a sauna, wired Internet in public areas, and a conference center. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking.

Within a 15-minute walk of this 4-star Coolangatta hotel, attractions include Kirra Beach and Snapper Rocks.

Studio Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$172* Per night/room 10 Dec. - 11 Dec.

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Weekly Housekeeping)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hotel Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mantra Twin Towns ratings based on 395 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Twin Towns

Everyone (282) Couples (63) Family (48) Other (1)
5 out of 5

Posted by on 24 Nov. 2020

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4 out of 5
The staff at check in were very pleasant and helpful. The buffet breakfast was, as always top notch. The television in the room had to be replaced, very old and not in good operating order, changed quickly when requested.

Posted by , from Brisbane on 23 Nov. 2020

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2 out of 5
We were put in a disabled room. Shower facilities were not pleasant. TV was very small. Had to strain my eyes to see it. No Foxtel on our TV even though it was advertised with the room.

Posted by , from Rosewood on 23 Nov. 2020

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4 out of 5
Its location was good. The awesome sunrise. The signage to find the room wasn’t the best

Posted by , from Tweed heads on 21 Nov. 2020

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5 out of 5
Plenty of undercover parking. Easy access to food facilities in Twin Towers Club.

Posted by on 29 Oct. 2020

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Comment from Hotel Management

3 Nov. 2020 by Mantra Twin Towns

Thank you for your review.

5 out of 5
Great indoor pool, spa and sauna. Variety of restaurants. Location to great beaches and shops . Tops !!

Posted by , from Miami, Gold Coast, Queensland on 20 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by Troy- GM

Dear Cathy, We very much appreciate your comments regarding your stay at Mantra Twin Towns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks, Troy

4 out of 5
Breakfast included which also included an espresso coffee. Good rooms and good service.

Posted by on 11 Oct. 2020

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Comment from Hotel Management

15 Oct. 2020 by Troy- GM

Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon. Thanks, Troy- GM

5 out of 5
great location and facilities and staff so friendly

Posted by , from Maroubra on 9 Oct. 2020

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Comment from Hotel Management

15 Oct. 2020 by Troy- GM

Hi Paul, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Thanks, Troy- GM

5 out of 5
Great room, great service... breakfast could be hotter!

Posted by , from Miami, GC, Aust on 2 Oct. 2020

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Comment from Hotel Management

15 Oct. 2020 by Troy- GM

Dear Justine, Thank you very much for your review.We appreciate your positive comments and we are delighted to hear you enjoyed your stay with us. Thank you again and we look forward to seeing you again soon. Thanks, Troy- GM

5 out of 5
Great location, super helpful staff and was a great price

Posted by , from Tweed Heads on 20 Sep. 2020

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Comment from Hotel Management

15 Oct. 2020 by Troy- GM

Hi Myck, We very much appreciate your comments regarding your stay at Mantra Twin Towns. It is always a pleasure to receive feedback; we hope your next visit will be as pleasant as the previous one. Thanks, Troy

Property Features

As a guest of Mantra Twin Towns, you'll find 2 spa tubs, outdoor tennis courts, an indoor pool, and an outdoor pool. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Wired Internet is available in public spaces for a fee. Event space at this hotel measures 33045 square feet (3070 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the luxury Mantra Twin Towns. Free self parking is available. This 4-star Gold Coast hotel is smoke free.

  • 332 guestrooms or units
  • 15 levels
  • 2 buildings
  • 5 dining venues
  • 33045 sq ft of conference space
  • 3070 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (3.7 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Mantra Twin Towns offers 332 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Televisions come with premium digital channels and pay movies. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries.

  • Private balcony
  • Television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Signatures Restaurant - This restaurant serves breakfast only.

Signatures Restaurant - This restaurant serves dinner only. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The hotel restaurant is open for dinner only on Friday and Saturday.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 27 per person (approximately)
  • Fee for in-room wireless Internet: AUD 16.50 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 16.50 per night (rates may vary)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Outrigger Resort Twin Towns
  • Outrigger Twin
  • Outrigger Twin Resort
  • Outrigger Twin Towns
  • Outrigger Twin Towns Resort
  • Outrigger Twin Towns Resort Tweed Heads
  • Outrigger Twin Towns Tweed Heads
  • Twin Towns Outrigger
  • Twin Towns Outrigger Resort
  • Twin Towns Resort Outrigger
  • Coolangatta Outrigger
  • Outrigger Twin Towns Hotel Coolangatta
  • Mantra Twin Towns Hotel Tweed Heads
  • Mantra Twin Towns Hotel
  • Mantra Twin Towns Tweed Heads
  • Mantra Twin Towns
  • Mantra Twin Towns Hotel Coolangatta
  • Mantra Twin Towns Coolangatta
  • Mantra Twin Towns Hotel
  • Mantra Twin Towns Coolangatta
  • Mantra Twin Towns Hotel Coolangatta

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.