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Shangri-La Golden Sands, Penang

Hypo-allergenic bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Gym

includes taxes & fees

28 June - 29 June

Explore the area

Jalan Batu Feringgi, George Town, Penang, 11100

Place, Eden Parade Shopping Centre
‪2 min walk‬
Place, Ferringgi Beach
‪3 min walk‬
Place, Batu Feringghi Night Market
‪9 min walk‬
Airport, Penang (PEN-Penang Intl.)
‪39 min drive‬

Room options

Executive Room, 1 King Bed, Sea View

Very good

Sea view
30 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

Superior Room, 1 King Bed

Good

Hill view
36 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

Executive Room, 2 Single Beds, Sea View

Good

Sea view
30 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Superior Room, 2 Single Beds

Wonderful

Hill view
36 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Executive Suite, 1 King Bed

Sea view
72 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

Deluxe Room, 1 King Bed

Excellent

30 sq m
Sleeps 3
1 King Bed
Free Wi-Fi

Deluxe Twin Room

Wonderful

30 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Superior twin Room

Sleeps 2
Free Wi-Fi

Superior king Room

Sleeps 2
Free Wi-Fi

Deluxe twin Room

Sleeps 2
Free Wi-Fi

About the area

George Town

A family-friendly stay in George Town awaits you at Shangri-La Golden Sands, Penang. You'll be 0.2 km (0.1 mi) from Ferringgi Beach and 3.3 km (2.1 mi) from Tropical Spice Garden. Highlights at this resort include 2 outdoor swimming pools, a golf course and a free water park. .The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, free kids' club and gym plus access to ecotours. Business travelers can take advantage of 5 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Places in the area of this 4-property class Batu Ferringhi resort include ESCAPE Adventureplay and Entopia by Penang Butterfly Farm.

View more Resorts in George Town

What's nearby

Eden Parade Shopping Centre - 2 min walk - 0.2 km
Ferringgi Beach - 3 min walk - 0.3 km
Batu Feringghi Night Market - 9 min walk - 0.8 km
Yahong Art Gallery - 2 min drive - 1.2 km
Miami Beach - 3 min drive - 2.3 km

Getting around

Penang Sentral - 55 min drive
Penang (PEN-Penang Intl.) - 52 min drive

Restaurants

‪McDonald's - ‬2 min walk
‪Restaurant Power-Up - ‬2 min walk
‪Sigi's Bar & Grill on The Beach - ‬8 min walk
‪Boost Juice Bars @Holiday Inn Resort Penang - ‬1 min walk
‪Pilot Stall Ferringgi Street - ‬2 min walk

About this property

Shangri-La Golden Sands, Penang

As a guest of Shangri-La Golden Sands, Penang, you'll find a golf course, a complimentary water park, and 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 5 meeting rooms, and limo/town car service. A children's pool, a health club, and a library are also featured at the family-friendly Shangri-La Golden Sands, Penang. You'll have access to the outdoor pool and health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4-star George Town resort.

387 guestrooms or units

7 levels

Built in 1980

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Library

Corner/local shop

Garden

Outdoor picnic space

Gift shop

Beauty salon

Newspapers in lobby (free)

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Bar by the pool

Dining venue

Shangri-La Golden Sands, Penang offers 387 accommodations, which are accessible via exterior corridors and feature minibars and a safe. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

This George Town resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Similar properties

Pool
Spa
Kids’ pool
Water slide

includes taxes & fees

8 June - 9 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free offsite parking
Limo/town car service
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 84 per person
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli

Things to do

2 outdoor pools
2 outdoor tennis courts
9-hole golf course
Arcade/game room
Children's pool
Ecotours
Free children's club
Free water park
Golf lessons
Health club
Library
Mini golf
Outdoor pool (guest access)
Playground
Shopping
Tennis lessons
TV in common areas
Waterslide

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
In-room babysitting
In-room cot
Laundry facilities
Lifeguards on site
Mini golf
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

5 meeting rooms
Business centre
Computer station
Conference centre

Outdoors

Garden
Picnic area
Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Lift (180 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible restaurant

7 floors
Ballroom
Banquet hall
Built in 1980
Designated smoking areas (fines apply)
Lifeguards

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Entertainment

43-inch LCD TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Shangri-La Golden Sands, Penang

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for MYR 150 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: from approximately MYR 84 per person
Rollaway bed fee: MYR 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Golden Sands Resort Shangri-La

Golden Sands Resort Shangri-La Penang George Town

Golden Sands Shangri-La

Golden Sands Shangri-La Penang George Town

Golden Sands Batu Ferringhi

Golden Sands Resort By Shangri-La Hotel Batu Ferringhi

Golden Sands Resort By Shangri-La Penang/Batu Ferringhi

Golden Sands Resort by Shangri La

Shangri Golden Sands, Penang

Shangri La Golden Sands Penang

Shangri-La Golden Sands, Penang Resort

Golden Sands Resort by Shangri La Penang

Shangri-La Golden Sands, Penang George Town

Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

What is the cancellation policy at Shangri-La Golden Sands, Penang?

Shangri-La Golden Sands, Penang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Golden Sands, Penang?

As of 6 June 2026, prices found for a 1-night stay for 2 adults at Shangri-La Golden Sands, Penang on 28 June 2026 start from AU$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Golden Sands, Penang?

Yep, Shangri-La Golden Sands, Penang has a free self car park.

Are there any beaches close to Shangri-La Golden Sands, Penang?

Yep, Shangri-La Golden Sands, Penang is a short 3-minute walk from Ferringgi Beach.

Does Shangri-La Golden Sands, Penang have a pool?

Shangri-La Golden Sands, Penang has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Shangri-La Golden Sands, Penang have a waterslide?

Yep, this property has a waterslide!

Is Shangri-La Golden Sands, Penang family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Shangri-La Golden Sands, Penang is a hit with families.

Does Shangri-La Golden Sands, Penang serve breakfast?

Sure does, continental breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Shangri-La Golden Sands, Penang?

No, Shangri-La Golden Sands, Penang does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Golden Sands, Penang?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Shangri-La Golden Sands, Penang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Golden Sands, Penang?

No, pets and service animals are not allowed.

Is there a golf course on site at Shangri-La Golden Sands, Penang?

Yep, Shangri-La Golden Sands, Penang has a 9-hole golf course. Golf lessons and mini golf are also available.

Shangri-La Golden Sands, Penang Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Verified

10/10 Excellent

Jynan

24 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amazing from Beginning to end , staff & service amazing definitely will stay again 👍👍

Stayed 8 nights in Jan 2026

Verified

8/10 Good

Caroline

10 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was clean, the staff very courteous, nice deck chairs to enjoy the sea breeze and sounds of the ocean. Only short coming was the missing beach and ability to swim in the sea .

Stayed 2 nights in Jan 2026

Verified

10/10 Excellent

Mohd Asraf

17 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms

Stayed 2 nights in Dec 2025

Verified

10/10 Excellent

??

9 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The hotel was very good.

Stayed 2 nights in Oct 2025

Verified

4/10 Poor

Imran

15 Feb 2026

Disliked: Cleanliness, property conditions & facilities

The rooms are filthy and the entire resort is very old and tired. If you're coming to this part of penang, id recommend Park Royal. Avoid this place if your budget allows.

Stayed 2 nights in Feb 2026

Verified

8/10 Good

Yi Chieh

17 Feb 2026

Pool is g

Stayed 4 nights in Feb 2026

Verified

10/10 Excellent

Hayder

22 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place for family

Stayed 2 nights in Aug 2025

Verified

10/10 Excellent

Arielle

8 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you have kids, this is where it’s at! There is a kids club 10-13.00 (chargeable at 30 MYR for 2 hours) and 14.00-18.00 (free), both of which have great activities - in the morning, there is a large soft play zone with giant slides, video games etc and in the afternoon, they do activities like cooking class, golf, flying kites, etc. Plus you have all the pools, splash area and beach water sports. The staff were warm, professional and keeping with the strong Shangri-La brand ! We would come back!

Stayed 4 nights in Mar 2026

Verified

8/10 Good

Wasim

23 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms were clean, amenities were available, had some minor issues in our room and addressed immediately. Room service was also very responsive and available at all hours

Stayed 5 nights in Dec 2025

Verified

6/10 Okay

Siew

16 Feb 2026

Liked: Cleanliness, property conditions & facilities

Room small for two let alone 3 persons. Very noisy hotel. Buffet average. Hot plates for cold food.

Stayed 5 nights in Feb 2026

Verified

8/10 Good

NG

26 Dec 2025

Liked: Cleanliness, staff & service, amenities

This hotel caters to families with young chidren. As such the staff does more like cotton candy, carolling on Christmas, giving complimentary cake to each room.

Stayed 3 nights in Dec 2025

Verified

10/10 Excellent

Siew Hon

2 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

still good service though sad about the soil erosion of the beach

Stayed 1 night in Dec 2025

Verified

10/10 Excellent

Madalina

23 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient.

Stayed 8 nights in Oct 2025

Verified

10/10 Excellent

Julie

22 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean room, nice balcony to sit out overlooking pools and sea, staff very welcoming and friendly. Grounds are spotless and very well kept. Pool towels everyday. Comfy sun loungers. Good restaurants nearby. Comfy beds, easy to sleep, good sized bathroom, lovely stay.

Stayed 6 nights in Nov 2025

Verified

8/10 Good

Angela LaVette

26 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Location. Property is very clean and nice.

Stayed 2 nights in Jul 2025

Verified

10/10 Excellent

Kelly

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay

Stayed 4 nights in Jun 2024

Verified

8/10 Good

Johnny

30 Aug 2025

The staff were friendly and their food was great. Overall a great experience but the hotel has seen its better days and needs some update.

Stayed 2 nights in Aug 2025

Verified

10/10 Excellent

Shankar

6 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Didn't have their breakfast. We did get a room overlooking the beach and pool

Stayed 1 night in Dec 2025

Verified

4/10 Poor

han hui

31 Dec 2025

Disliked: Property conditions & facilities

The room is old, sound block is very poor that can hear clearly the room next to it. and breakfast is not tasty for 5star hotel consideration. Only grateful for the swimming pool area is comfortable with cover & laying bed.

Stayed 2 nights in Dec 2025

Verified

8/10 Good

Michael

9 July 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent variety of Breakfast options and everyday they would switch out some food items.

Stayed 3 nights in Jul 2025

Verified

10/10 Excellent

Aimran

3 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service top notch as always and great breakfast options!

Stayed 3 nights in Mar 2025

Verified

6/10 Okay

SAI HEUNG

11 Jan 2026

Liked: Staff & service, room comfort

Room looks and feels dated. Towels not look clean. Not Shangri-la standard overall

Stayed 2 nights in Jan 2026

Verified

10/10 Excellent

Alex

26 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall very nice experience staying here

Stayed 1 night in Dec 2024

Verified

10/10 Excellent

John

25 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a family

We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.

Stayed 3 nights in Jan 2025

Verified

10/10 Excellent

David

7 Nov 2024

Liked: Amenities

A lovely historic hotel that was comfortable and enjoyable. The restaurant was great.

Stayed 3 nights in Oct 2024

Shangri-La Golden Sands, Penang

Photo gallery for Shangri-La Golden Sands, Penang

Reviews

Popular amenities

Explore the area

Room options

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

View all photos for Executive Room, 2 Single Beds, Sea View

Executive Room, 2 Single Beds, Sea View

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

View all photos for Superior twin Room

Superior twin Room

View all photos for Superior king Room

Superior king Room

View all photos for Deluxe twin Room

Deluxe twin Room

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About the area

George Town

What's nearby

Getting around

Restaurants

About this property

Shangri-La Golden Sands, Penang

Similar properties

PARKROYAL Penang Resort

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Shangri-La Golden Sands, Penang Reviews

Reviews

Very good

8.2/10

8.6/10

8.4/10

7.8/10

Reviews

10/10 Excellent

Jynan