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Hotel Cristal

3.0 star property
Eco-certified hotel with 24-hour front desk and bar/lounge

Photo gallery for Hotel Cristal

Front of property
Single Room
Lobby
Daily buffet breakfast (CHF 19 per person)
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
The current price is AU$291
includes taxes & fees
10 Oct - 11 Oct

Explore the area

View map
4 Rue Pradier, Geneva, GE, 1200
  • City Center Shopping Area
    ‪8 min walk‬
  • Jet d'Eau Fountain
    ‪17 min walk‬
  • United Nations European Headquarters
    ‪3 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hairdryer
Electric kettle
Minibar
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hairdryer
Electric kettle
Minibar
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hairdryer
Electric kettle
Minibar
Coffee/tea maker
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

Single Room

  • Sleeps 1

Triple Room

  • Sleeps 3

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About the area

Geneva

Hotel Cristal places you steps from Notre Dame Basilica and within a 10-minute stroll of Brunswick Monument. Highlights at this eco-friendly hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. .Attractions within a 30-minute walk of this 3-property class Geneva City Centre hotel include Jet d'Eau Fountain and United Nations European Headquarters.

What's nearby

  • City Center Shopping Area - 8 min walk - 0.7 km
  • Rue du Rhône - 8 min walk - 0.7 km
  • Centre International de Conferences Geneve - 17 min walk - 1.4 km
  • Jet d'Eau Fountain - 17 min walk - 1.5 km
  • United Nations European Headquarters - 3 min drive - 2.1 km

Getting around

  • Geneva Station - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 14 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Les Brasseurs - ‬2 min walk
  • ‪Pret - ‬3 min walk
  • ‪Holy Cow! - ‬2 min walk

About this property

Hotel Cristal

Eco-certified hotel with 24-hour front desk and bar/lounge
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. You can enjoy a drink at the bar/lounge. The eco-certified Hotel Cristal also features multilingual staff, concierge services, and dry cleaning/laundry services.

This 3-star Geneva hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 8 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Cristal offers 78 accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CHF 19 per person
  • A bar/lounge

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva

Frequently asked questions

What is the cancellation policy at Hotel Cristal?

Hotel Cristal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cristal?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Cristal on 10 Oct 2025 start from AU$276.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Cristal?

The closest beach to Hotel Cristal is Baby Beach (1.5 km).

Does Hotel Cristal serve breakfast?

Yep, buffet brekkie is on offer daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Cristal?

No, Hotel Cristal does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Cristal?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Cristal?

No, pets are not allowed.

Hotel Cristal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 254 out of 709 reviews
Rating 8 - Good. 310 out of 709 reviews
Rating 6 - Okay. 113 out of 709 reviews
Rating 4 - Poor. 19 out of 709 reviews
Rating 2 - Terrible. 13 out of 709 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dilka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, Clean, and Comfortable

I stayed at Hotel Cristal while attending business conferences in Geneva, and it was a great choice for my trip. The hotel’s excellent central location, just a short walk from Gare Cornavin, made it incredibly convenient to get around the city. There are plenty of restaurants and shops nearby, which was perfect for quick meals and evening strolls after work. The hotel was very clean and well-maintained, something I truly appreciated during a busy schedule. While the room was a bit small, it was comfortable and quiet—ideal for resting at night after long conference days. A special mention goes to the friendly and helpful staff, who made my stay smooth and pleasant with their warm service. Overall, I would recommend Hotel Cristal to business travelers and tourists alike looking for a clean, centrally located hotel with great service in Geneva.
Stayed 6 nights in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable and extremely well located It’s a no-frills, get the job done Hotel. Rooms are a bit small but very nice. Train station is seven minutes walking Great choice especially if you’re looking for a place to sleep before catching a train
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Yandra

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great service and excellent location. However, the facilities are in urgent need of renovation.
Stayed 2 nights in Feb 2025

8/10 Good

Shanti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the many hotels surrounding the train station in Geneva. This one is modern and can be reached easily via an undergound passage to a pedestrian mall, something to consider if you have heavy bags. Very clean facility, comfortable but sparse rooms. Very good buffet breakfast. Efficient staff at the front desk. Walkable to the lake and area hotels and shops, even a walk across the bridge takes no more than 20 minutes. I would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station, nice place and well maintained. The checkout time is at 12 which is very convenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was welcoming and helpful. Rooms were clean and comfortable. Very convenient location near the train station and walkable to Old Town and the lake. Buses were easy to navigate and a nice option to reach the United Nations.
Stayed 1 night in Mar 2025

10/10 Excellent

Min Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Mahmoud, Riyadh

Stayed 2 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and let us know about the free Geneva public transport during our stay, breakfast was also good
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Hotel Cristal set up their hotel info wrong online and as a result were over booking. Arrived at hotel and had no room, no record of us in their system, and they accused us of being at fault, until after they wasted an hour of our time admitted they'd been having more people than have rooms claim to have reservations lately. Were left with needing to find another room in the city over the holiday
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well rounded hotrl
Stayed 4 nights in Dec 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, well-maintained property at reasonable prices and located at a very convenient area near transportation and shopping.
Stayed 3 nights in Dec 2024

8/10 Good

Bremen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money, the staff at the front desk is extremely friendly and always ready to solve any problem. My first visit to Geneva (17 years ago) was to this hotel and from then until now it has improved a lot. It no longer resembles that old, dirty and dark hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Yurii

Liked: Cleanliness, staff & service, property conditions & facilities
I may recommend staying in this hotel to my colleges
Stayed 4 nights in Oct 2024

6/10 Okay

Brittany

Served the purpose. Was close to everything and convenient.  The walls are quite thin so you will hear people in the hallways and next door.  Bathroom had an odd smell. Small but it works- no frills. Clean. Odd things with the structure and layout: The walls have a stone-like popcorn ceiling material. Gaps in workmanship and the gaps in the ceiling where the air comes in are odd and a bit unsettling. Key for room-with a weighted keychain- not a card. Safe in room. Tea bag and one instant coffee and a decaf instant coffee. One pillow. It's great if you're staying in the city and need to be close to everything. I'd stay again but nothing exceptional. Meets the need.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located right outside the central train station. Many restaurants close by. Rooms are basic but very clean. Bathroom also clean with shower only, good hot water. Front desk staff friendly and helpful. Convience store close by at the train station, small mini bar in hallway of each floor if you don't feel like walking. I have found hotels in Geneva can be quite expensive so this was a good value. My meetings were out by the airport but with free transport pass and one stop to the airport it was convenient and nice to be in the city center in the evening.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly and helpful staff and nice new clean room. Great location for me.
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small and the bathroom was not very private. It was right as you came into the room with just colored glass separating the toilet and shower area.
Stayed 1 night in Sep 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat noisy due to construction in the back plaza area as well as garbage trucks
Stayed 1 night in Sep 2024