Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

3.5 star property
Art Deco hotel connected to the convention centre in Frisco with free breakfast

Photo gallery for Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Meeting facility
Hallway
Exterior
Ballroom
Reception

Popular amenities

  • Pool
  • 24/7 front desk
  • Parking available
  • Housekeeping
The current price is AU$216
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
7600 John Q Hammons Dr, Frisco, TX, 75034
  • Comerica Center
    ‪3 min walk‬
  • Stonebriar Centre Mall
    ‪5 min walk‬
  • Ford Center
    ‪19 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

Suite, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Allergy Friendly (Wellness, In-room air purification)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(54 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony, View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Premier Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking (Hearing)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 44.7 sq m
  • Sleeps 4
  • 1 King Bed

Premier Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Frisco

You'll be connected to the convention centre at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center, and within just a 10-minute stroll of Stonebriar Centre Mall and Comerica Center. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool and free daily breakfast. .Lobby Bar serves American cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 90000 square feet (8361 square metres) of event facilities include 50 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include a 24-hour gym, a free manager's reception and Wi-Fi in public areas. Free full breakfast is available daily between 6:00 AM and 9:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3.5-property class Frisco hotel include Ford Center and Legacy West.

What's nearby

  • Comerica Center - 3 min walk - 0.3 km
  • Riders Field - 5 min walk - 0.5 km
  • Stonebriar Centre Mall - 5 min walk - 0.5 km
  • Ford Center - 19 min walk - 1.6 km
  • KidZania USA - 1 min drive - 0.4 km

Getting around

  • Dallas-Fort Worth International Airport (DFW) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Dave & Buster's - ‬12 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Jimmy John's - ‬7 min walk
  • ‪Norma's Cafe - ‬10 min walk

About this property

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

Art Deco hotel connected to the convention centre in Frisco with free breakfast
Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

A 24-hour business centre and 50 meeting rooms are available. Event space at this hotel measures 90000 square feet (8361 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Frisco hotel.

  • 1 building
  • 330 guestrooms or units
  • 14 levels
  • 90000 sq ft of conference space
  • 8361 sq. m of conference space
  • Built in 2005
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center offers 330 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 10.95 per 24-hour period)

Parking and transport

  • Covered parking on site (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 50 meeting rooms
  • Conference centre (90,000 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.975 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 22 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Dallas-Frisco Hotel Convention Center
Embassy Suites Hotel Convention Center
Embassy Suites Convention Center
Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
Embassy Suites Hilton Dallas Convention Ctr Hotel
Embassy Suites Hilton Dallas Frisco Convention Ctr
Embassy Suites Hilton Dallas Convention Ctr
Embassy Suites Dallas Frisco Hotel Convention Center Spa
Embassy Suites Hilton Dallas Convention Ctr Hotel
Embassy Suites Hilton Dallas Frisco Convention Ctr
Embassy Suites Hilton Dallas Convention Ctr
Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
Embassy Suites by Hilton Dallas Frisco Convention Ctr Spa
Embassy Suites Hilton Dallas Frisco Convention Ctr Hotel
Embassy Suites Dallas Frisco Hotel Convention Center Spa

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center on 3 Aug 2025 start from AU$213.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Yep, Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center has a covered self car park with in/out privileges for USD 22 per night.

Does Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center have a pool?

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center has an indoor pool.

What makes Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center.

Is Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center is a hit with families.

Does Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center serve breakfast?

Yeah, free full breakfast is available daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

No, Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 584 out of 1009 reviews
Rating 8 - Good. 198 out of 1009 reviews
Rating 6 - Okay. 107 out of 1009 reviews
Rating 4 - Poor. 57 out of 1009 reviews
Rating 2 - Terrible. 63 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Suchitra

Stayed 3 nights in Apr 2025

10/10 Excellent

Wanda

Travelled with family
Excellent property !
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

Great value for money, clean room with coffee maker, microwave and fridge. Had a separate sitting area with sofa.. Provided feed back to make it better for HiltonHonors members.. - provide rooms with a better view not a view of HVAC systems - do not charge $5 for water
Stayed 3 nights in Apr 2025

6/10 Okay

Donna

Travelled with family, Travelled with family and small children
Liked: Staff & service
Was not impressed with this hotel. The 1st room they put us in smelled bad so got moved to another room but it was not much better. The carpets were filthy and beds were not great.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was next to the baseball field
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Our stay was so-so. Staff was exceptional but overall condition of the hotel was outdated. Beds werent not the best quality. The tv's and remotes definitely were the worst. We had 2 rooms and both bedroom tv's had to have maintenance up to work on and only one was fixed. The remotes were so annoying. The cheapest remotes ever. So stay was ok because of staff and awesome breakfast but other than that we couldnt wait to get home.
Stayed 2 nights in Apr 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Moushmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

hugo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Reva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the stay

We loved our stay at this hotel. It was very clean and well maintained. The staff is friendly. Would love to stay here again and highly recommend to others.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Devon

Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Embassy Suites Frisco

This hotel was awesome. You wont be disappointed!!!
Stayed 1 night in Apr 2025

6/10 Okay

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. Its near everything and the people were friendly. Our toilet over flowed and made a mess! It was hard to sleep because our room was beside a staff room on the the 11th floor and there was a noise all hours of the night!!!
Stayed 4 nights in Apr 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away from room 1211

This hotel was fine—until it wasn’t. We stayed for two nights. The first night was unremarkable but generally okay. The second night, however, was a different story. There was constant banging and rattling all night, possibly from the pipes or the AC—we couldn’t tell. Then the AC stopped working properly altogether. Despite lowering the thermostat repeatedly, the room never cooled below 72°F (we had a baby monitor that tracked the temperature). That might not sound terrible, but with no fan in the bathroom, the room quickly became hot and humid. That same night, while playing with our child, we discovered some old French fries on the floor—definitely not ours—raising serious questions about the cleanliness of the room. On checkout day, two of the elevators were broken, so getting downstairs was a nightmare. Concierge offered to help with our luggage, but due to the elevator issue, we had to split up. The staff member who “helped” us ended up leaving our bags unattended outside with lots of foot traffic around. That felt careless and unsafe. Between the noise, broken AC, cleanliness concerns, and lack of care with our belongings, we definitely won’t be staying here again—and we wouldn’t recommend it to others either.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay

The balcony was nice but they seem to use lower floors so not much of a view. The rooms were very nice and comfortable, and had a mini fridge. The TVs were weird to control and not easy to figure out for using with my laptop. Ended up unplugging the adapter thing on the back of the TV and plugging into the same HDMI spot. Breakfast is good but does require tickets so make sure to get enough for anyone else in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent, the rooms are big and comfortable. I love Embassy Suites.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is worth it all
Stayed 2 nights in Apr 2025

10/10 Excellent

Chelsea

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was super quick and painless. Room was perfect for our short weekend trip. Plenty of options nearby and on property for snacks, food and drinks.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property, but well-staffed & clean. If one loves minor league baseball-TX Roughriders’ stadium is adjacent. Team was “away” during my stay—so, could be louder during games—but also super fun to go to a game-stadium is really nice! Also, lovely park adjacent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela

Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025