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smartments Frankfurt City-Ost

Property class: 2

Photo gallery for smartments Frankfurt City-Ost

A modern dining area with tables and chairs, large windows, and a view of the street.
A modern office space with a seating area, a wooden desk, and a bookshelf.
A modern hotel room with a bed, a chair, and a desk.
A modern living room with a grey sofa, a wooden dining table with four chairs, a laptop, and a potted plant.
A modern kitchen with stainless steel appliances, a coffee maker, and a built-in refrigerator.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room
The current price is AU$101
includes taxes & fees
26 Nov - 27 Nov

Explore the area

View map
Borsigallee 9, Frankfurt, HE, 60388
  • Place, Batschkapp
    ‪3 min walk‬
  • Place, Hessen Center
    ‪12 min walk‬
  • Place, Frankfurt Eissporthalle
    ‪6 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪24 min drive‬

Room options

View all photos for Classic

A modern hotel room with a large bed, a desk with a laptop, a chair, a small table with a magazine, and a view of the city through the window.

Classic

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin

A hotel room with two beds, a desk with a chair, a vase with flowers, and a large window with curtains.

Classic Twin

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio L

A modern hotel room with a large bed, a desk with a lamp, and a view of a building through the window.

Studio L

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio XL

A modern hotel room with a bed, a desk, a chair, and a wardrobe.

Studio XL

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

A modern living room with a grey sofa, a wooden dining table with four chairs, a laptop, and a potted plant.

Apartment

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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26 Nov - 27 Nov
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About the area

Frankfurt

You'll be connected to a shopping centre at smartments Frankfurt City-Ost, and within just a 15-minute stroll of Batschkapp and Hessen Center. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-in and express check-out. Added amenities include laundry facilities, a microwave in a common area and a fridge in a common area. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Frankfurt am Main Ost hotel include Frankfurt Christmas Market and MyZeil.

What's nearby

  • Batschkapp - 3 min walk - 0.3 km
  • Hessen Center - 12 min walk - 1.1 km
  • Ostpark - 6 min drive - 3.0 km
  • Frankfurt Eissporthalle - 6 min drive - 2.1 km
  • Heilig Kreuz Kirche - 9 min drive - 3.4 km

Getting around

  • Gwinnerstrasse Station - 1 min walk
  • Frankfurt-Mainkur Station - 4 min drive
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪China - Thai Snack - ‬18 min walk
  • ‪Die Werkskantine - ‬18 min walk
  • ‪La Perla - ‬3 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪McDonald's - ‬5 min drive

About this property

smartments Frankfurt City-Ost

Smartments Frankfurt City-Ost offers its guests a vending machine, multilingual staff, and laundry facilities. Public spaces have free WiFi. Smartments Frankfurt City-Ost also features express check-in, express check-out, and a lift. Parking is available for a fee.

This Frankfurt hotel is smoke free.

  • 128 guestrooms or units
  • 6 levels
  • Built in 2024
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Smartments Frankfurt City-Ost offers 128 shared accommodations with a hairdryer and an iron/ironing board. 50-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a weekly basis.

Similar properties

A modern hotel lobby with a reception desk, green chairs, and a sign indicating a central station.
Hotel Mainstation
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 63 reviews
The price is AU$142
includes taxes & fees
26 Nov - 27 Nov
Hotel Mainstation

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (EUR 15 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Built in 2024
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Spices

More

  • Iron/ironing board
  • Mobile key entry
  • Shared accommodation
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

SMARTments connect Frankfurt City Ost Hotel
SMARTments connect Frankfurt City Ost Frankfurt
SMARTments connect Frankfurt City Ost Hotel Frankfurt

Frequently asked questions

What is the cancellation policy at smartments Frankfurt City-Ost?

Smartments Frankfurt City-Ost offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at smartments Frankfurt City-Ost?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at smartments Frankfurt City-Ost on 26 Nov 2026 start from AU$101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at smartments Frankfurt City-Ost?

Yep, smartments Frankfurt City-Ost has a covered self car park for EUR 15 per night. A self car park is also available, for a fee.

Is there a free airport shuttle available at smartments Frankfurt City-Ost?

No, smartments Frankfurt City-Ost does not offer an airport shuttle service.

What time are check-in & check-out at smartments Frankfurt City-Ost?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at smartments Frankfurt City-Ost?

No, pets are not allowed.

smartments Frankfurt City-Ost Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 92 reviews
Rating 8 - Good. 26 out of 92 reviews
Rating 6 - Okay. 13 out of 92 reviews
Rating 4 - Poor. 6 out of 92 reviews
Rating 2 - Terrible. 6 out of 92 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a short and comfortable stay.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good at this price range.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff.
Stayed 10 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean and modern
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
No staff on the weekends. parking id limited to a side street. Right next to a loud busy street.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Not recommended for families. People are even smokes inside the lift.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
A
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Interesting concept for a hotel where you check yourself in and out.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SMARTments is an excellent choice. I recommend to everyone.
Stayed 5 nights in Aug 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Loud, sterile, no food
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the unit simplistic but had everything we needed. For the money it was a good value. The staff while not always on site were very helpful.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Check in was easy as receptionist was so helpful and took time to help us with getting around the city. Rooms are fine everthing there that we needed for our stay. Getting into the city was easy so great area to stay. Only problem was the lifts were broken on our second day so had to use the stairs from the top floor to take our cases down.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good system. Very friendly personal. Everything was ok
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect except if you have room facing train station it would be loud.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no silverware. My use was really limited to using their microwave for heating water for instant coffee.
Stayed 15 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
For a newly built hotel/apartments you would think everything is still new and clean, but it was very dirty. The pillows were yellow under the covers. There were stains and spilled food on the walls in the room, it could easly be cleaned but wasn’t. The toilet was somehow clean, but it always had a bad smell, as if the pipes were clogged.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Apart from lift issues it was a good
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit noisy as trains road are very close to hotel. And I was there in August at that time it was hot weather and in hotel there are no any air conditioners in rooms. It would be great to provide as minimum fans.
Stayed 10 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Very noisy, desk not manned as often as advertised, kitchen poorly equipped
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
All good
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber. Die Dame am 5.8.26 am Empfang war super nett und hilfsbereit. Top Lage wer die Batschkapp besuchen möchte :-)
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the local music venue .. handy access to train right across the road . Room can get hot during summer months with only a fan and no air con. Good couple of pizza restaurants about 10 to 15 minute walk .
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Die Parkmöglichkeiten waren gut. Personal ist nur zeitweise Vorort. Die Leute am Empfang waren sehr freundlich. Leider gab es am Wochenende keinerlei Möglichkeiten im Hotel etwas zu trinken oder zu essen. Das Bad war okay von der Sauberkeit. Hätte ein bisschen besser sein können. Im Bad kam ständig ein komischer Duft auf. Entweder aus dem Abfluss oder der Lüftung. Die Anbindung mit der Straßenbahn ist sehr gut, allerdings ist die Straße natürlich etwas laut. Die Zimmer heizen sich im Sommer relativ auf. Es gibt keine Klimaanlage. Dafür stand ein Ventilator bereit.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absoluter Horror. Bin rückwärts raus und habe ein anderes Hotel gebucht. Alles komplett verdreckt, keine Beschilderung wo die Zimmer sind. Fahrstuhl kaputt, aber kein Wegweiser zum Trepprnhaus. Volle Mülltüten auf den Gängen.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Es gibt kein Personal. Es geht nur noch ums Geld verdienen. Kein Service, keine Qualität. Das Zimmer nicht sauber. Keine Klimaanlage. Bei offenen Fenstern Verkehrslärm und Abgase die ganze Nacht. Eine Küche, aber kaum Geschirr. Eine Lampe mitten im Zimmer hängt im Weg und eine automatische Klospülung die mehr Wasser verbraucht wie nötig, weil sie ständig angeht, wenn man davor steht. Was soll DAS??? Nur ein Fahrstuhl im ganzen Haus, der dann auch noch teilweise defekt ist. Wer bewertet so ein Hotel mit sehr gut oder werden auch hier kritische Stimmen gelöscht???
Stayed 4 nights in Jul 2026