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Steigenberger Icon Frankfurter Hof

5.0 star property
Luxury hotel with 3 restaurants and full-service spa
VIP Access

Photo gallery for Steigenberger Icon Frankfurter Hof

Junior Suite | View from room
Creator video
Presidential Suite
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Junior Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Housekeeping
  • Free WiFi
The current price is AU$332
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
Am Kaiserplatz, Bethmannstraße 33, Frankfurt, HE, 60311
  • Römerberg
    ‪6 min walk‬
  • Frankfurt Christmas Market
    ‪6 min walk‬
  • Alte Oper
    ‪9 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Grand)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Grand)

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

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About the area

Frankfurt

A luxury stay in the heart of Frankfurt awaits you at Steigenberger Icon Frankfurter Hof. Within just a 10-minute stroll, you'll find popular attractions like Frankfurt Christmas Market and Römerberg. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and a 24-hour gym. .A day of pampering can include hot stone massages, Swedish massages, detox wraps and body wraps along with access to the sauna. The sushi bar, ZUKAYA, serves Japanese cuisine and is open for dinner. Autorenbar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, Turkish bath/hammam and sauna. 13735 square feet (1276 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 5-property class Innenstadt hotel include Frankfurt Trade Fair and Alte Oper.

What's nearby

  • Main Tower - 4 min walk - 0.4 km
  • Römerberg - 6 min walk - 0.6 km
  • Frankfurt Christmas Market - 6 min walk - 0.6 km
  • MyZeil - 8 min walk - 0.7 km
  • Alte Oper - 9 min walk - 0.8 km

Getting around

  • Willy Brandt Platz U-Bahn - 3 min walk
  • Frankfurt Central Station (tief) - 11 min walk
  • Frankfurt Airport (FRA) - 28 min drive

Restaurants

  • ‪Moka City Cafè - ‬3 min walk
  • ‪Bona’me - ‬5 min walk
  • ‪What's Beef - ‬4 min walk
  • ‪Bunca Barista & Caterer - ‬1 min walk
  • ‪Friedas - ‬4 min walk

About this property

Steigenberger Icon Frankfurter Hof

Luxury hotel with 3 restaurants and full-service spa
Steigenberger Icon Frankfurter Hof offers its guests a full-service spa, a 24-hour health club, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 13735 square feet (1276 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the luxury Steigenberger Icon Frankfurter Hof. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Frankfurt hotel.

  • 1 building
  • 303 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • 13735 sq ft of conference space
  • 1276 sq. m of conference space
  • Built in 1872
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Steigenberger Icon Frankfurter Hof offers 303 accommodations with minibars and a safe. This individually decorated accommodation has separate sitting areas and includes desk chairs. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include free newspapers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day)
  • Limo/town car service
  • Covered valet parking on site (EUR 45 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 46 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Autorenbar
  • Brasserie Moderne OSCAR´s
  • ZUKAYA

Things to do

  • 24-hour health club
  • Art gallery
  • Designer stores
  • Full-service spa
  • Library
  • Piano
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (13,735 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1872
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 60 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 120.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per night
  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 46 per person
  • Valet parking fee: EUR 45 per day (in/out privileges)
  • Nearby parking fee: EUR 45 per day (66 ft away)
  • Pet fee: EUR 60 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Frankfurter Hof
Frankfurter Hof Steigenberger
Frankfurter Steigenberger Hof
Steigenberger Frankfurter
Steigenberger Frankfurter Hof
Steigenberger Hof
Steigenberger Hof Hotel
Steigenberger Hof Hotel Frankfurter
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Steigenberger Frankfurter Hof Hotel

Frequently asked questions

What is the cancellation policy at Steigenberger Icon Frankfurter Hof?

Steigenberger Icon Frankfurter Hof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Steigenberger Icon Frankfurter Hof?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at Steigenberger Icon Frankfurter Hof on 7 Sept 2025 start from AU$325.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Steigenberger Icon Frankfurter Hof?

Yep, Steigenberger Icon Frankfurter Hof has covered valet parking with in/out privileges for EUR 45 per day.

Is there a spa on site at Steigenberger Icon Frankfurter Hof?

Yep, there is an onsite spa at Steigenberger Icon Frankfurter Hof. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

What luxury perks are available at Steigenberger Icon Frankfurter Hof?

Steigenberger Icon Frankfurter Hof features a full-service spa, a 24-hour health club and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Steigenberger Icon Frankfurter Hof a romantic place to stay?

Couples spa treatments and al fresco dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Steigenberger Icon Frankfurter Hof.

Is Steigenberger Icon Frankfurter Hof family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Steigenberger Icon Frankfurter Hof is a hit with families.

Are there hot tubs in the rooms at Steigenberger Icon Frankfurter Hof?

No, but there are deep-soaking baths in the guestrooms.

Does Steigenberger Icon Frankfurter Hof serve breakfast?

Yep, our travelers enjoy the full brekkie here! Available weekdays from 6:30 AM to 10:30 AM and on weekends between 7:00 AM and 11:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Steigenberger Icon Frankfurter Hof?

No, Steigenberger Icon Frankfurter Hof does not offer an airport shuttle service.

Is there a bar or restaurant at Steigenberger Icon Frankfurter Hof?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Steigenberger Icon Frankfurter Hof?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Steigenberger Icon Frankfurter Hof?

Dogs are welcome at Steigenberger Icon Frankfurter Hof, with food and water bowls on offer.

Steigenberger Icon Frankfurter Hof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1001 reviews
Rating 8 - Good. 147 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for sightseeing in Frankfurt. Close to many restaurants, bars and cafes, and heaps of shopping. Hotel is appointed beautifully and spotlessly clean. Our room was quiet and should have meant a great night’s sleep - except for the terrible bedding. The mattress was way too squishy and, combined with equally squishy pillows, we were bent and twisted all night. We tried the main bar, which was nice enough but expensive relative to the quality of food/drinks and mediocre service. Similarly the restaurant (Oscars) - disinterested staff and okay food. With other, much better options within a very short walk, we wouldn’t bother returning to either. Really good hotel, except for the restaurant/bar.
Stayed 2 nights in Jun 2025

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful faculty
Stayed 3 nights in May 2025

10/10 Excellent

Hinrich

Stayed 2 nights in May 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel rooms we have stayed in. Heated floors & bath towels in the Bathroom. Touch controls for the shower and bath with the ability to set the exact temperature of the water. Room was very quiet even though there was a band playing in the courtyard below. Buffet breakfasts and dinner at Oscar and concierge service was exceptional.
Stayed 4 nights in May 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Rachel, Covington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about it was great-especially the shower.
Stayed 2 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Very charming
Stayed 3 nights in May 2025

10/10 Excellent

Carlos, Saint Petersburg

Stayed 1 night in May 2025

8/10 Good

Adam

Travelled with partner
Liked: Amenities
The Air Conditioning in this place is borderline non-existent. I had it running nonstop in May, and it barely had any impact. Don't come here in warm weather (75F/24C or higher) unless you like to sleep WARM. Our bathroom floor had dirt spots on them. We asked the front desk to clean the floors in our bathroom, and when we got back later someone had been in the room, but the spots were still clearly visible. At first we thought they might have been stains, but we took some water to a paper towel and they started coming up with some modest scrubbing. Not what I'd expect for this price point.
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

This hotel is gorgeous. It’s centrally located, the rooms are huge by Europe standards, and the staff is all incredibly welcoming!
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2025

10/10 Excellent

SALVADOR, Pharr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel con habitaciones renovadas.
Stayed 4 nights in May 2025

10/10 Excellent

Carlos, Saint Petersburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Frankfurt. Will come again. Clean, quiet and central.
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An experience full of class!
Stayed 1 night in Feb 2025

6/10 Okay

Eduardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wait staff needs to be trained on politness. Bad services, demanded a tip afterwards, tripled charged me at the end. Good thing i checked my bill prior to checking out.
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we come to Frankfurt we love to stay at this hotel. Beautiful spacious rooms and very clean. Excellent service and location.
Stayed 3 nights in May 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, beautiful building and excellent spa.. highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite and it was great. The staff at themvalet parking, check-in, the breakfast buffet, the concierge, were all really pleasant and helpful. No complaints what so ever.
Stayed 3 nights in May 2025

10/10 Excellent

Doug

Stayed 2 nights in May 2025

10/10 Excellent

Guillaume

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and accommodating
Stayed 3 nights in May 2025

10/10 Excellent

Hagai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Gisli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Lonnita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was nice and appeared luxury. The hotel check in staff was friendly enough, however, when we asked about our early check in with VIP access, he agreed with an additional $100. He turn said if our room was ready, he would let us check in early and took our number. ??? He already said it was ready if we paid an additional $100….ugh. And they never called to let us check in early. He did appear more smug with us when he found out we were American. Can’t say for sure that had anything to do with it or not, but he was a bit smug. Food at the restaurants is ridiculously overpriced. $46/each for breakfast buffet. $19 for a still water and Coke Zero. Now we have stayed at Four Seasons and Ritz Carlton’s before and never encountered these prices. Definitely worth a short walk to some great food nearby. We were so tired the first day we ordered Uber Eats. The delivery driver wasn’t even allowed inside the hotel. I had to go meet him at the entrance. On to the room. It was sultry and humid. Air conditioner did not work. Fridge did not work. They offered to move us. Checked out two rooms. Air did not work there either. Door to balcony actually broke when maintenance opened it. Finally they said they found a room where everything works and it was a double upgrade. Yes, room was much nicer and fridge worked, although the air conditioner still wasn’t working. I really think this was hotel wide. Just humid and sultry. Room was nice and shower and tub were amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The benfits of the VIP Access were great.. early and late check out provided.. 25€ dining credit.. easily accessible and many sites and shopping closeby.
Stayed 2 nights in Apr 2025