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Hey Lou Hotel Frankfurt Airport

Property class: 3

Photo gallery for Hey Lou Hotel Frankfurt Airport

A hotel room with a bed, a desk with a laptop, a TV on a wooden shelf, and a window with a view of a lake and trees.
A buffet with various food items and beverages, a brick wall, and shelves with kitchenware.
An outdoor seating area with cushioned chairs and a small table, surrounded by string lights and a tree.
A couple seated at a bar with a bartender in the background.
A white SUV parked in a covered parking area with a charging station.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$111
includes taxes & fees
28 Nov - 29 Nov

Explore the area

View map
Isarstrasse 2, Kelsterbach, HE, 65451
  • Place, Taunus Nature Park
    ‪5 min walk‬
  • Place, Monchhofkapelle
    ‪6 min walk‬
  • Place, Wasserwerk Hattersheim
    ‪20 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(30 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Double Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(57 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

A hotel room with a desk, a chair, a bed, and a window with curtains.

Standard Twin Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

A hotel room with a desk, a chair, a bed, and a window with curtains.

Standard Single Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

A hotel room with a bed, a desk with a laptop, a TV on a wooden shelf, and a window with a view of a lake and trees.

Family Room

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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Sunday Hotel Frankfurt Airport - Neu-Isenburg

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.2 out of 10, Very good, 317 reviews
The price is AU$91
includes taxes & fees
19 Nov - 20 Nov
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About the area

Kelsterbach

At Hey Lou Hotel Frankfurt Airport, you'll be 9.8 km (6.1 mi) from The Squaire and 18.4 km (11.4 mi) from Jahrhunderthalle. Highlights at this hotel include a restaurant, a free airport shuttle and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find a 24-hour business centre, a terrace and a garden. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 3-property class Kelsterbach hotel include Deutsche Bank Park and Staedel Museum.

What's nearby

  • Taunus Nature Park - 5 min walk - 0.4 km
  • Monchhofkapelle - 6 min walk - 0.5 km
  • Macao Casin - 12 min walk - 1.1 km
  • Wasserwerk Hattersheim - 20 min drive - 10.8 km
  • Frankfurt Trade Fair - 22 min drive - 25.6 km

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Mainz (QFZ-Mainz Finthen) - 27 min drive

Restaurants

  • ‪Trinkhalle Ronneburgstraße - ‬14 min drive
  • ‪Harmonie Café - Bäckerei - Konditorei - ‬6 min drive
  • ‪Hattersheimer Ölmühle - ‬12 min drive
  • ‪Slow Burn BBQ - ‬6 min drive
  • ‪WasserCraftWerk - ‬1 min walk

About this property

Hey Lou Hotel Frankfurt Airport

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 4 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hey Lou Hotel Frankfurt Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 3-star Kelsterbach hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1421 sq ft of conference space
  • 132 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with a hairdryer and free toiletries. Cable televisions are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

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  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle during limited hours at scheduled times and on request
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 19.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Built in 2017
  • Renewable energy used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 19.95 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 9.95 for children
  • Self-parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Frequently asked questions

What is the cancellation policy at Hey Lou Hotel Frankfurt Airport?

Hey Lou Hotel Frankfurt Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hey Lou Hotel Frankfurt Airport?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at Hey Lou Hotel Frankfurt Airport on 28 Nov 2026 start from AU$111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hey Lou Hotel Frankfurt Airport?

Yep, Hey Lou Hotel Frankfurt Airport has a self car park for EUR 15.00 per day. A self car park is also available, for a fee.

Is Hey Lou Hotel Frankfurt Airport family-friendly?

You bet! With amenities such as a free airport shuttle, as well as travel cots in the guestrooms, it's no surprise that Hey Lou Hotel Frankfurt Airport is a hit with families.

Does Hey Lou Hotel Frankfurt Airport serve breakfast?

Yeah, our travelers highly rate the buffet brekkie here! Served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hey Lou Hotel Frankfurt Airport?

Yep, there's a free airport shuttle on request.

Is there a bar or restaurant at Hey Lou Hotel Frankfurt Airport?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hey Lou Hotel Frankfurt Airport?

Check-in begins at 3:00 PM. Check-out time is noon.

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 1007 reviews
Rating 8 - Good. 280 out of 1007 reviews
Rating 6 - Okay. 149 out of 1007 reviews
Rating 4 - Poor. 47 out of 1007 reviews
Rating 2 - Terrible. 47 out of 1007 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was close to the airport and the morning shuttle was great, nice restaurant and the rooms we had were great, the hotel staff was very nice overall it was a great stay for the family
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in simple and on kiosks. Breakfast was good. Hotel very nice for the price.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good for its price
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location by Frankfurt airport. This hotel is pretty quiet, my room was spotless and comfortable. The restaurant menu had a good variety of foods. I would stay there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Actually a really nice place. Nothing is in walking distance if it but for the price it was nice than I expected tbh. I enjoyed it so much I rebooked it when I came back
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and quiet. We could have used a kettle, coffee service bar and ice machine especially in the summer.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythging was great. Thank you !
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very clean! 2 bedroom 2 bathrooms for us family of 4 was very comfortable. The beds were comfortable. The shuttle to the airport was convenient. Screen check in was smooth, didn't have any issues. Very happy.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good accommodation option. We were unable to find the shuttle bus from terminal 1.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Just stayed one night and used airport shuttle
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful & accommodating!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an excellent for a stay near the airport. Very clean and quite. The surroundings are offices and industrial. There is no food options at walking distance apart from restaurant at the hotel. I highly recommend this property.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel feels pretty remot
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the family suite - was great for a long layover for our family. We had a king size bed in one room and two double beds in the other. Very clean and modern. Convenient shuttle service to airport included.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was limited, room controls a difficult but overall a great place to stay for the price. Not that close to the airport though.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at this hitel was very pleasant. The rooms were very clean and comfortable. We only stayed the night and was not able to enjoy any amenities or the restaurant. The staff was very friendly and helpful.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
The bus to take you to the airport and the hotel should be 24 hours
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, staff was friendly
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good place, you need to speak the language and you need transportation. It's in a wearhouse district, the website listed attractions in walking distance, 8-10 minutes, not true. There was nothing around, no resturants, nothing.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice night very helpful staff and very quite hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
self check in was a bit of a surprise, but it's pretty straight forward. beyond that, we had a calm and quiet stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle very easy to use, hotel communications prior to stay were very useful. Only small complaint is no coffee facilities in the room( standard single) But clean, good transport, friendly and helpful staff. Aircon was very quiet.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Room was very clean and pleasant. Hotel offers shuttle services to the airport but there are certain hours that the shuttle is not available and unfortunately the guests have to take the taxi to or from the airport that costs €30. I cannot speak about breakfast as I had to leave the hotel before breakfast was available but my dinner and the service in the restaurant were excellent. I would stay at the hotel again if I was there.
Stayed 1 night in Jun 2026