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Hey Lou Hotel Frankfurt Airport

3.0 star property
Pet-friendly hotel connected to the airport in Kelsterbach with free airport shuttle

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Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Dinner served, Regional cuisine, garden views
Standard Single Room, 1 Single Bed, Non Smoking
Reception
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Restaurant
  • BarBarBar
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Isarstrasse 2, Kelsterbach, HE, 65451
  • AirportFrankfurt (FRA-Frankfurt Intl.)8 min drive
  • Popular LocationThe Squaire12 min drive
  • Popular LocationDeutsche Bank Park13 min drive
  • Popular LocationJahrhunderthalle14 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Steigenberger Airport Hotel Frankfurt
Pool
Spa
Free airport shuttle
Pet-friendly
4.5 out of 5, Wonderful, (1756)
The price is AU$179
for 1 night
includes taxes & fees
30 May - 31 May
Steigenberger Airport Hotel Frankfurt

About the area

Kelsterbach

At Hey Lou Hotel Frankfurt Airport, you'll be connected to the airport and 12.4 km (7.7 mi) from The Squaire. Highlights at this hotel include a restaurant, a free airport shuttle and a bar/lounge. .Craft-Beer-Brewery serves Regional cuisine and is open for dinner. 1421 square feet (132 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3-property class Kelsterbach hotel include Deutsche Bank Park and Jahrhunderthalle.

What's nearby

  • The Squaire - 12 min drive
  • Deutsche Bank Park - 13 min drive
  • Jahrhunderthalle - 14 min drive
  • Festhalle Frankfurt - 16 min drive
  • Frankfurt Trade Fair - 16 min drive

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Nordenstadt Stolberger Straße Bus Stop - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • Congresium Conference&Event Center - 8 min walk
  • Uferbar - 15 min drive
  • Wassercraftwerk - Die Hausbrauerei - 1 min walk
  • NH Frankfurt Airport West - 5 min drive
  • Schützenhaus - 5 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Pet-friendly hotel connected to the airport in Kelsterbach with free airport shuttle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hey Lou Hotel Frankfurt Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This 3-star Kelsterbach hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1421 sq ft of conference space
  • 132 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with a hairdryer and free toiletries. Cable televisions are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times and on request
  • Parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brauhaus
  • Craft-Beer-Brewery

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Hiking/biking trails

Family friendly

  • Children's games
  • Free cot
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Area rug in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Building
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 19.95 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.95 per person
  • Self-parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars, and is displayed on this page as 3 stars.

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Frequently asked questions

What is the cancellation policy at Hey Lou Hotel Frankfurt Airport?

Hey Lou Hotel Frankfurt Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hey Lou Hotel Frankfurt Airport?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Hey Lou Hotel Frankfurt Airport on 29 May 2024 start from AU$136.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hey Lou Hotel Frankfurt Airport?

Yep, Hey Lou Hotel Frankfurt Airport has a self car park for EUR 15.00 per day.

Is Hey Lou Hotel Frankfurt Airport family-friendly?

You bet! With amenities such as a free airport shuttle, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Hey Lou Hotel Frankfurt Airport is a hit with families.

Does Hey Lou Hotel Frankfurt Airport serve breakfast?

Yep, buffet brekkie is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hey Lou Hotel Frankfurt Airport?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM on request.

Is there a bar or restaurant at Hey Lou Hotel Frankfurt Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hey Lou Hotel Frankfurt Airport?

Check-in begins at 3:00 PM. Check-out time is noon.

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 259 out of 595 reviews" "
Rating 8 - Good. 211 out of 595 reviews" "
Rating 6 - Okay. 73 out of 595 reviews" "
Rating 4 - Poor. 32 out of 595 reviews" "
Rating 2 - Terrible. 20 out of 595 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

C O A

Stayed 1 night in Feb 2024

8/10 Good

Nadja, Perry

Stayed 1 night in Feb 2024

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness
The property is very clean, the rooms are small but adequate. There was no fridge in the room. Breakfast was decent but the price of €20 was way too much for the selection. The service during breakfast was poor, empty dishes were not refilled, no fresh fruit at all. There was a bowl of canned fruit salad! Maybe €10 would be a more fitting charge. We have been in many hotels where they charges €20 per person for breakfast but the selection was double or triple of what this hotel offered including custom made things like omelets for example. The shuttle only runs part of the day, no shuttle service after 10:30 am yet check out is noon and there flights later in the day.
Stayed 1 night in Jan 2024

10/10 Excellent

Oleksandr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, breakfast could be better and time of free transfer from/to airport can be longer (I used taxi at 22.45)
Stayed 1 night in Jan 2024

6/10 Okay

Patrick, Ealing

Disliked: Cleanliness
Not
Stayed 2 nights in Jan 2024

8/10 Good

Douglas, Falls Church

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel advertises that it was 8 minutes away from the Frankfurt airport. Unfortunately it is a completely different city closer to 20 minutes from the Frankfurt airport. I needed it for a stopover so I would have preferred to be closer to the airport than having to pay €40 to get to the hotel when I arrived since transportation is limited.
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great but the hotel location was sadly lacking. Industrial area... didnt match advertising.
Stayed 1 night in Dec 2023

10/10 Excellent

Lukas

Stayed 1 night in Dec 2023

8/10 Good

Decio, Bayamon

Travelled with family
Liked: Cleanliness, staff & service
The room was good. However, there was a strong odor coming out of the wash basin and the shower when we first entered.
Stayed 1 night in Dec 2023