6/10 Okay
William and Linda
Travelled with group
22 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had several issues immediately. Let me say, first, this place is trying to rebuild after Hurricane Ian in 2022. The owner has recently purchased & is trying to fix it up.
The lady in the front office was very nice and kept apologizing for the conditions we met.
First, we were given keys which did not work in the assigned door. When she came to try the keys, she opened the room with her key and realized the room was being used by the owner. She sent us to another room & the keys worked. Amenities listed were a hair dryer. My 1st trip back to the office was for toilet paper [none in the room], and a hair dryer. She sent me back with the hairdryer & toilet paper. After trying the hair dryer in 3 plugs, I returned it to the office & asked for another. By this time the lady was almost in tears, but gave me another dryer in a broken box. This one worked. She kept apologizing for the problems. She also gave me 2 towels for the pool. The pool was dirty and full of leaves when we arrived but a person came later that day and cleaned the pool and it was fine for the rest of our stay. My colleague wanted coffee our 1st morning which the office stated was open at 8am. It was not. At 8:45 am, office was opened & I got her coffee.
Location is good & price is fair but Expedia needs to get its info updated. "Restaurant on premises" was destroyed by the Hurricane. It still stands.
I truly hope this new owner can get this place up & running to be successful.
William and Linda
Stayed 7 nights in Mar 2024