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Wards Hotel

3.0 star property

Photo gallery for Wards Hotel

Breakfast, lunch and dinner served
Rainfall showerhead, free toiletries, towels
Garden
Breakfast, lunch and dinner served
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar
  • Housekeeping

Explore the area

View map
39 Earls Avenue, Folkestone, England, CT20 2HB
  • Place, Sandgate Beach
    ‪9 min walk‬
  • Place, Leas Cliff Hall
    ‪10 min walk‬
  • Place, Folkestone Harbour
    ‪3 min drive‬

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, cots/infant beds

Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Premium bedding, desk, laptop workspace, cots/infant beds

Executive Room

  • Garden view
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Basic Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

About the area

Folkestone

At Wards Hotel you'll be within just a 10-minute stroll of Lower Leas Coastal Park and Leas Promenade. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Earls Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of self parking. .Within a 15-minute drive of this 3-property class Folkestone hotel, attractions include Dover Western Docks Cruise Terminal and Dover Castle.

What's nearby

  • Leas Promenade - 6 min walk - 0.5 km
  • Sandgate Beach - 9 min walk - 0.8 km
  • Leas Cliff Hall - 10 min walk - 0.9 km
  • Folkestone Beach - 3 min drive - 2.0 km
  • Folkestone Harbour - 3 min drive - 2.0 km

Getting around

  • Folkestone Central Station - 10 min walk
  • Gatwick Airport (LGW) - 86 min drive

Restaurants

  • ‪The Bouverie Tap - ‬8 min walk
  • ‪The Park Inn - ‬9 min walk
  • ‪Papas Fish & Chips - ‬11 min walk
  • ‪Juicius - ‬4 min walk
  • ‪The Chambers - ‬12 min walk

About this property

Wards Hotel

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Wards Hotel also features multilingual staff, a garden, and a fireplace in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Folkestone hotel is smoke free.

  • 10 guestrooms or units
  • Conference rooms
  • Deli
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Wards Hotel offers 10 accommodations with complimentary bottles of water and coffee/tea makers. This accommodation has separate sitting areas and includes desks and dining tables. Beds feature premium bedding. 30-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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voco The Clifton Folkestone by IHG
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 20 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Earls Restaurant

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Dining table
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Desk
  • Fan
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 45
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 60 for check-in between 9:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 45

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per day.
  • Cots (infant beds) are available for GBP 20 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 20 per day
  • Early check-in fee: GBP 45 (subject to availability)
  • Late check-in fee: GBP 60 for check-in between 9:00 PM and midnight
  • Late check-out fee: GBP 45 (subject to availability)
  • Crib (infant bed) fee: GBP 20 per day
  • Rollaway bed fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

Property is also known as

Wards Folkestone
Wards Hotel
Wards Hotel Folkestone
Wards Hotel Hotel
Wards Hotel Folkestone
Wards Hotel Hotel Folkestone

Frequently asked questions

What is the cancellation policy at Wards Hotel?

Wards Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Wards Hotel?

Yep, Wards Hotel has a secured self car park for GBP 20 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Wards Hotel?

Yep, Wards Hotel is a short 11-minute walk from Sandgate Beach.

What makes Wards Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Wards Hotel.

Is Wards Hotel family-friendly?

You bet! With amenities such as children's meals, as well as cots/infant beds in the guestrooms, it's no surprise that Wards Hotel is a hit with families.

Is there a free airport shuttle available at Wards Hotel?

No, Wards Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Wards Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Wards Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Wards Hotel?

No, pets are not allowed.

Wards Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 82 out of 186 reviews
Rating 8 - Good. 67 out of 186 reviews
Rating 6 - Okay. 21 out of 186 reviews
Rating 4 - Poor. 5 out of 186 reviews
Rating 2 - Terrible. 11 out of 186 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and the staff were very helpful. Location was great.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint wonderful restored in wonderful condition. Fantastic proprietor who attends to your every needs. Bountiful English breakfast. Dinner was superb. Enjoyable stay. 👍
Stayed 1 night in Jun 2025
Verified

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and helpful.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Shane

Liked: Cleanliness
Nice location. Friendly staff
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff👍
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Khrys

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay and pleasantly surprised to find an excellent vegan menu with a full English! Nice location, comfy bed and staff very friendly. Will come again
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Petra

Liked: Cleanliness, property conditions & facilities
A quiet and clean hotel where guests are made very welcome. Locstion is nice and close to the city center. I understand that the hotel is taken over by another owner not too long ago, so there is some work to do to make it even nicer. I hope to return here in the future.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Convenient stop over

A good stop over for the tunnel with free parking.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Used the hotel as a night stop before an early ferry. It served thus purpose well was clean fidy with an easy check in helpful manager / owner. The hotel is a little dated but tidy and great for our 1 night stay only 15 minutes from either the ferry or eurotunnel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

nigel

Very nice and clean, good was great
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A friendly boutique hotel

I was met by Raj the very pleasant owner/manager and he was very attentive. My room was clean and comfortable. Breakfast the next morning was excellent and cooked to order. Would definetly stay again.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and quiet
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms spacious and clean. No Air Conditioning but outside night temp 70 degrees. Had windows to open. Good value for price. 15 minute drive to port to catch cruise ship. Would definitely book again if in area.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious room, staff were friendly, only nobody on reception at night . But really enjoyed my time at this hotel.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

A one night stop over en route to France. The staff were incredibly friendly and the bar and restaurant were very nice . A lovely place to stay .. will definitely use again . Also had English wines by the glass … looking forward to my next trip out if Folkestone ..
Stayed 1 night in Sep 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Stay Central and good staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Arindam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden treasure

Warm and friendly and dog friendly! We couldnt have asked for more! Connor even arranged for a takeaway breakfast pack for our early morning check out for Eurotunnel! Fantastic!!!
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good service, but sadly let down by the accommodat

The room was super hot even with all the wondows open. The hotel needs a lot of tlc. The plumbing was really noisy, the decor was old and worn, and thd bed was so hard and uncomfortable.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

References too good then it deserved
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Peter

Disliked: Amenities, property conditions & facilities
We haven't been in here for over 10 years when Wards we a lovely building and interior, unfortunately it is now very tired and in need of some updating, especially the bathrooms.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
terrible service, no staff
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Abbi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful dirty mess Do not stay here See pictures Dirty bath , dirty sink , dirty bath panel ,dirty tiles , stained dirty bath mastic, stained gross ceiling Peeling paint and wall paper Used toiletries!!!!! Bed base scratched to pieces Broken window, no catch, didn't stay up No staff to speak to only at check in.
Stayed 1 night in Mar 2025
Verified

8/10 Good

j

Liked: Cleanliness, room comfort

Good nights stay

Positives : lovely features , good size room , comfortable bed , nice table for working , comfortable arm chairs . Parking available. Negatives : not that we’re fat but a little tight getting into the shower. Some of the finishing / decorating in bathroom and crack repair in bedroom could be a lot neater . Very warm night and fan appreciated but a little squeaky !! We also struggled with door but think there’s a knack to it .
Stayed 1 night in Aug 2024
Verified

4/10 Poor

rd

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful

Rooms very small, overpriced, scrapes on walls with paper missing, water marks on walls in bathroom decoration in poor repair, dirty marks on quilt cover and what appeared to be a mustard-coloured throw in quilt cover not a proper quilt.
Stayed 2 nights in Sep 2022