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Hotel Universo

3.0 star property
Comfortable hotel, walk to Cathedral of Santa Maria del Fiore

Choose dates to view prices

Photo gallery for Hotel Universo

Deluxe Room
Superior Double or Twin Room, View | Room amenity
Front of property - evening/night
Bar (on property)
Deluxe Room | Bathroom
Reviews
7.8

Good

Popular amenities

  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Piazza Santa Maria Novella, 20, Florence, FI, 50123
  • Popular LocationPiazza di Santa Maria Novella1 min walk
  • Popular LocationCathedral of Santa Maria del Fiore7 min walk
  • Popular LocationHistoric Center - Downtown5 min drive
  • AirportFlorence (FLR-Peretola)22 min drive

Room options

View all photos for Superior Double or Twin Room, View

Superior Double or Twin Room, View

Superior Double or Twin Room, View

9.3/10 Wonderful

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

7.8/10 Good

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

8.5/10 Very good

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 23.0 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10/10 Exceptional

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bidet
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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for 1 night
includes taxes & fees
6 June - 7 June
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About the area

Florence

Hotel Universo puts you in the heart of Florence, within steps of popular attractions like Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a computer station and express check-in. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 3-property class Santa Maria Novella hotel include Cathedral of Santa Maria del Fiore and Ponte Vecchio.

What's nearby

  • Basilica of Santa Maria Novella - 1 min walk
  • Piazza di Santa Maria Novella - 1 min walk
  • Cathedral of Santa Maria del Fiore - 7 min walk
  • Uffizi Gallery - 12 min walk
  • Historic Center - Downtown - 5 min drive

Getting around

  • Unità Tram Stop - 1 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Peretola Airport (FLR) - 23 min drive

Restaurants

  • Shake Cafe - 1 min walk
  • Banki Ramen - 1 min walk
  • Fiddler's Elbow - 2 min walk
  • Giglio Rosso - 2 min walk
  • Sabatini - 2 min walk

About this property

Hotel Universo

Comfortable hotel, walk to Cathedral of Santa Maria del Fiore
Hotel Universo offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. Hotel Universo also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Florence hotel is smoke free.

  • 42 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Hotel Universo offers 42 accommodations with minibars and complimentary slippers. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include baths or showers, bidets and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 48 per night)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 48 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Contactless check-out is available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Universo Florence
Universo Florence
Hotel Universo Hotel
Hotel Universo Florence
Hotel Universo Hotel Florence

Frequently asked questions

What is the cancellation policy at Hotel Universo?

Hotel Universo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universo?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Hotel Universo on 23 June 2024 start from AU$326.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universo?

Yep, Hotel Universo has a self car park for EUR 48 per night.

Is there a free airport shuttle available at Hotel Universo?

No, Hotel Universo does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Universo?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Universo?

No, pets are not allowed.

Hotel Universo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 213 out of 718 reviews" "
Rating 8 - Good. 304 out of 718 reviews" "
Rating 6 - Okay. 132 out of 718 reviews" "
Rating 4 - Poor. 40 out of 718 reviews" "
Rating 2 - Terrible. 29 out of 718 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Close to train, great pizza outside front door. Shower was a bit small if you are 6ft. Outstanding service, cool design.

2/10 Terrible

Eileen Joy

Worst hotel I’ve ever stayed
Mosquitoes lingering the room. Me and my daughter got mosquitoe bites . It’s winter but it’s so warm inside the room. No air conditioning. We cant control the heater
Stayed 3 nights in Dec 2023

8/10 Good

Dina

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very well located in the heart of city center. Room very old but still everything is ok
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Kristy

Stayed 3 nights in Oct 2023

8/10 Good

Mahera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at the Universo Hotel!
Stayed 1 night in Oct 2023

2/10 Terrible

Grayson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Line

Travelled with partner
Liked: Cleanliness, amenities
First room given to us had what looked like mold on the wall under the a/c unit. The plaster was coming off at the touch of a finger. We asked for a room change twice but we told twice that none were available. We could chance staying there bc one of us is asthmatic. We called Expedia and it took a second call from them to give us another room. This room was acceptable and clean. Otherwise their service when checking in was really good. They let us leave our luggage and when we came back all the luggage was in our rooms. The location is the best as it is closed to train station and walkable distance to most major tourist attractions and restaurants!
Stayed 1 night in Oct 2023

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence
Great location and great staff Room was cleaned daily with fresh towels
Stayed 3 nights in Oct 2023