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Helvetia & Bristol Firenze – Starhotels Collezione

Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione

Couples treatment room(s), Turkish bath/hammam, body treatments
Presidential Suite Bristol
A grand hallway with a tiled floor, a chandelier, and a view into a dining area.
Dinner served
An outdoor café with wicker chairs and red cushions, tables with umbrellas, and potted plants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$697
includes taxes & fees
19 Aug - 20 Aug

Explore the area

View map
Via Dei Pescioni 2, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Piazza della Signoria
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪14 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a large bed, a bench, a TV, and framed pictures on the wall.

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Suite

A room with a blue velvet sofa, a round table with chairs, a vase with flowers, and patterned wallpaper.

Panoramic Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room (Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room (Helvetia)

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite (View - Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View - Helvetia)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Heritage Suite

A hotel room with a large bed, a red headboard, and a framed picture on the wall.

Heritage Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room (Bristol)

A bedroom with a large bed, two bedside tables with lamps, a bust sculpture, and arched mirrors.

Deluxe Double Room (Bristol)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite (Helvetia)

A room with a red and white color scheme, featuring a bed, a sofa, a coffee table, and a dresser.

Junior Suite (Helvetia)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite Bristol

Suite Bristol

Suite Bristol

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Presidential Suite Bristol

Presidential Suite Bristol

Presidential Suite Bristol

  • City view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite (Bristol)

Junior Suite (Bristol)

Junior Suite (Bristol)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Cozy)

A hotel room with a bed, a mirror, framed pictures, and a chandelier.

Room (Cozy)

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room - Deluxe

1 bedroom, premium bedding, minibar, in-room safe

Double Room - Deluxe

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About the area

Florence

Helvetia & Bristol Firenze – Starhotels Collezione puts you in the heart of Florence, connected to a railway/underground station and within just a 10-minute stroll of popular attractions like Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore. Highlights at this luxury hotel include a full-service spa, a restaurant and a 24-hour gym. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and mani/pedis. The restaurant, Cibrèo Ristorante, serves Regional cuisine and is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the Turkish bath/hammam and steam room. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 5-property class Historic Centre of Florence hotel include Ponte Vecchio and Piazza del Duomo.

What's nearby

  • Piazza della Repubblica - 2 min walk - 0.2 km
  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Piazza della Signoria - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 5 min walk - 0.5 km
  • Ponte Vecchio - 6 min walk - 0.6 km

Getting around

  • Unità Tram Stop - 6 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 9 min walk
  • Peretola Airport (FLR) - 27 min drive

Restaurants

  • ‪Caffè Gilli - ‬2 min walk
  • ‪Caffè Concerto Paszkowski - ‬2 min walk
  • ‪Osteria Belle Donne - ‬2 min walk
  • ‪GIACOSA - ‬2 min walk
  • ‪Hard Rock Cafe Florence - ‬2 min walk

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

Helvetia & Bristol Firenze – Starhotels Collezione offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Helvetia & Bristol Firenze – Starhotels Collezione. For a fee, parking is available.

This 5-star Florence hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 6 levels
  • Built in 1894
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Helvetia & Bristol Firenze – Starhotels Collezione offers 89 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bristol Winter Garden
  • Cibrèo Caffè
  • Cibrèo Ristorante

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in stairways (95 centimetre high)
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1894
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

  • Pets: EUR 60 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 40 per person
  • Self-parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Pet fee: EUR 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number IT048017A1JJ5NDZ7I

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Frequently asked questions

What is the cancellation policy at Helvetia & Bristol Firenze – Starhotels Collezione?

Helvetia & Bristol Firenze – Starhotels Collezione offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Helvetia & Bristol Firenze – Starhotels Collezione?

As of 5 Aug 2026, prices found for a 1-night stay for 2 adults at Helvetia & Bristol Firenze – Starhotels Collezione on 19 Aug 2026 start from AU$697, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Helvetia & Bristol Firenze – Starhotels Collezione?

Yep, Helvetia & Bristol Firenze – Starhotels Collezione has a self car park for EUR 60 per day. A self car park is also available, for a fee.

Is there a spa on site at Helvetia & Bristol Firenze – Starhotels Collezione?

Yep, there is an onsite spa at Helvetia & Bristol Firenze – Starhotels Collezione. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

What makes Helvetia & Bristol Firenze – Starhotels Collezione a romantic place to stay?

Couples spa treatments and al fresco dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Helvetia & Bristol Firenze – Starhotels Collezione.

Is Helvetia & Bristol Firenze – Starhotels Collezione family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Helvetia & Bristol Firenze – Starhotels Collezione is a hit with families.

Does Helvetia & Bristol Firenze – Starhotels Collezione serve breakfast?

Yeah, buffet brekkie is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Helvetia & Bristol Firenze – Starhotels Collezione?

No, Helvetia & Bristol Firenze – Starhotels Collezione does not offer an airport shuttle service.

Is there a bar or restaurant at Helvetia & Bristol Firenze – Starhotels Collezione?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Helvetia & Bristol Firenze – Starhotels Collezione?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Helvetia & Bristol Firenze – Starhotels Collezione?

Cats and dogs are welcome at Helvetia & Bristol Firenze – Starhotels Collezione, with food and water bowls on offer.

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 396 out of 566 reviews
Rating 8 - Good. 118 out of 566 reviews
Rating 6 - Okay. 32 out of 566 reviews
Rating 4 - Poor. 13 out of 566 reviews
Rating 2 - Terrible. 7 out of 566 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and menu options
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel. Perfect location. Everything was spotlessly clean. The staff were so friendly and accommodating. The spa was out of this world. The breakfast had so much variety. Will definitely be staying there again.
Entrance
Winter Garden where breakfast takes place.
Winter Garden
Ham & mushroom omelette - delicious!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Angela

Liked: Staff & service, amenities, property conditions & facilities
Amazing staff , Location and room so beautiful
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Excellent spa and restaurant. Excellent staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Great staff willing to go the distance to offer us the better room available. Plus, they were sensitive enough to give us a complimentary gift since it was our honeymoon.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The nightly turndown service, front desk attentiveness, clean rooms, and wonderful doormen were all just wonderful.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent restaurant, amazing spa!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful the staff was great and The room was amazing. Close walk to downtown dinning shopping!!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Daniel

Everything was excellent
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

manoz

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly service nice staff place was amazing clean respectful. Beautiful hotel!!!!
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

ZORINA

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay great location
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

january

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, property is gorgeous, you must try the spa. Marcus and Anna there were outstanding. Breakfast could have more warm options, and the rooms were a little on the small side but to be expected for a European property. Overall truly a 5 star property.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Virna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Florence

Amazing stay , best hotel in Florence. Super service , amazing location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great service, they really take good care of you here. The room was stunningly beautiful. If I ever come back to Florence, Id like to stay here again.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Chrysostomos

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Excellent hotel, clean and friendly service.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
omg location !!! breakfast amazing ,, staff great ! the stay was beautiful ! will be back!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away by the customer service and attention, location of hotel and the room and spa. We could not have been happier.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow ! Amazing hotel

First class , would definitely recommend, great hotel
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Family of fove absolutely loves the property. The staf were genuinely the kindest and most helpful and the hotel was beautiful - we loved our adjoining suite / room for the kids - just perfect! And could not be a better location.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

JM

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and the best most amazing educated concierges ever!! Both of them!! Definitely worth to stay!!!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

soudabeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and great location
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, staff are so helpful and kind… amazing spa and a great location.
Stayed 3 nights in Aug 2022