See all properties
Save

Leonardo Royal Southampton Grand Harbour

4.0 star property
Waterfront hotel with full-service spa and fitness centre

Photo gallery for Leonardo Royal Southampton Grand Harbour

Interior entrance
Exterior
Standard Double Room, Sea View
Junior Suite
Indoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
The current price is AU$208
includes taxes & fees
22 June - 23 June

Explore the area

Map
West Quay Road, Southampton, England, SO15 1AG
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪15 min walk‬
  • Southampton Cruise Terminal
    ‪18 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(181 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Plasma TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Triple Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Mini-fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Double Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Sea View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room, Sea View

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double and Single Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double and Single Bed

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room with View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room with View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard room with 1 double & 1 single bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard room with 1 double & 1 single bed

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double Room with View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room with View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double with Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double with Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Living area

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room King Bed

  • Sleeps 2
  • 1 King Bed

About the area

Southampton

Leonardo Royal Southampton Grand Harbour puts you in the heart of Southampton, within steps of Mayflower Park and Old City Walls. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna. Leo's serves local cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and pool loungers. 11485 square feet (1067 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7 AM and 11 AM. There's also the convenience of limited parking. .Attractions within a 10-minute walk of this Southampton City Centre hotel include WestQuay Shopping Centre and within 30 minutes you'll find Southampton Cruise Terminal.

What's nearby

  • Mayflower Park - 2 min walk - 0.2 km
  • WestQuay Shopping Centre - 6 min walk - 0.5 km
  • Mayflower Theatre - 15 min walk - 1.3 km
  • Southampton Cruise Terminal - 18 min walk - 1.6 km
  • St. Mary's Stadium - 19 min walk - 1.6 km

Getting around

  • Southampton Central Station - 15 min walk
  • Southampton (SOU) - 22 min drive

Restaurants

  • ‪The Standing Order - ‬7 min walk
  • ‪Dancing Man Brewery - ‬5 min walk
  • ‪Heavenly Desserts Southampton - ‬6 min walk
  • ‪Bisque Coffee - ‬5 min walk
  • ‪The PIG - in the wall - ‬2 min walk

About this property

Leonardo Royal Southampton Grand Harbour

Waterfront hotel with full-service spa and fitness centre
Leonardo Royal Southampton Grand Harbour offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 13 meeting rooms are available. Event space at this hotel measures 11485 square feet (1067 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the eco-certified Leonardo Royal Southampton Grand Harbour.

This Southampton hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 7 levels
  • 11485 sq ft of conference space
  • 1067 sq. m of conference space
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Leonardo Royal Southampton Grand Harbour offers 173 accommodations with espresso makers and a safe. 32-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, Romanian, Spanish

Similar properties

Bar (on property)

Leonardo Hotel Southampton

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,156 reviews
The price is AU$141
includes taxes & fees
13 July - 14 July
Leonardo Hotel Southampton

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7 AM to 11 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leo's

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11,485 square feet of conference space
  • 13 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, JCB International, Barclaycard and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Leonardo Royal Hotel Grand Harbour
Leonardo Royal Southampton Grand Harbour
Grand Harbour Hotel Southampton
Grand Harbour Southampton
Harbour Grand Hotel
Hotel Grand Harbour
Hotel Harbour Grand
De Vere Grand Harbour Hotel Southampton
De Vere Grand Harbour Southampton
De Vere Hotel Southampton
Leonardo Royal Hotel Grand Harbour
Leonardo Royal Southampton Grand Harbour
Leonardo Royal Grand Harbour
Hotel Leonardo Royal Hotel Southampton Grand Harbour Southampton
Southampton Leonardo Royal Hotel Southampton Grand Harbour Hotel
Hotel Leonardo Royal Hotel Southampton Grand Harbour
Leonardo Royal Hotel Southampton Grand Harbour Southampton
Grand Harbour Hotel
Leonardo Royal Grand Harbour
Leonardo Royal Southampton Grand Harbour Hotel
Leonardo Royal Southampton Grand Harbour Southampton
Leonardo Royal Southampton Grand Harbour Hotel Southampton

Frequently asked questions

What is the cancellation policy at Leonardo Royal Southampton Grand Harbour?

Leonardo Royal Southampton Grand Harbour offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Leonardo Royal Southampton Grand Harbour?

As of 21 June 2025, prices found for a 1-night stay for 2 adults at Leonardo Royal Southampton Grand Harbour on 22 June 2025 start from AU$208.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Leonardo Royal Southampton Grand Harbour?

Onsite parking is limited.

Are there any beaches close to Leonardo Royal Southampton Grand Harbour?

The closest beach to Leonardo Royal Southampton Grand Harbour is Calshot Beach (11.7 km).

Is there a spa on site at Leonardo Royal Southampton Grand Harbour?

Yep, there is an onsite spa at Leonardo Royal Southampton Grand Harbour. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Leonardo Royal Southampton Grand Harbour have a pool?

Leonardo Royal Southampton Grand Harbour has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Leonardo Royal Southampton Grand Harbour serve breakfast?

Yep, travelers love the full brekkie here! Available on weekdays from 6:30 AM to 11:00 AM and on weekends from 7 AM to 11 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Leonardo Royal Southampton Grand Harbour?

No, Leonardo Royal Southampton Grand Harbour does not offer an airport shuttle service.

Is there a bar or restaurant at Leonardo Royal Southampton Grand Harbour?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Leonardo Royal Southampton Grand Harbour?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Leonardo Royal Southampton Grand Harbour?

No, only service animals are allowed.

Leonardo Royal Southampton Grand Harbour Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 873 out of 1517 reviews
Rating 8 - Good. 368 out of 1517 reviews
Rating 6 - Okay. 157 out of 1517 reviews
Rating 4 - Poor. 63 out of 1517 reviews
Rating 2 - Terrible. 56 out of 1517 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Meera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights and loved how comfortable this hotel was! It is clean, welcoming with great staff and a good selection of healthy breakfast options. Would definitely recommend a stay here!
Stayed 2 nights in Mar 2025

10/10 Excellent

Nikola

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a walkable distance from the ferry and cruise terminals.
Stayed 1 night in Mar 2025

6/10 Okay

Samantha

Disliked: Cleanliness, property conditions & facilities
Hallways and carpets run down, rooms old and in need of doing Jo, toilet seat stained and pool area was not clean and was run down. No one told us we needed a £1 for the locker so had to take bags poolside with us. Very limited seating around the pool
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

False fire alarm rang 7am in the morning.

I was choosing between Holiday Inn and this hotel but because of the swimming pool, I pay a little more for this one. Unfortunately- the pool was closed for maintenance during our stay, the fire/smoke alarm was suddenly ringing 7:16am in the morning. Both of us jump right up from bed and couldn’t fall asleep. We was also confused with the signage in the hotel, staff instruction to the car park was confusing… I wish I have booked Holiday Inn
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located Gem

A nice hotel centrally located making it perfect for a stay in southampton. The king room felt spacious and the bed was comfy. The gym had plenty to help me burn off a little bit of the breakfast buffet, which was fresh, tasty and gad plenty of variety. The Pool was nice and warm. Would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views from all sides of building. Also, concierge service to get transport to port terminal facilities was excellent!
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

8/10 Good

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

RONALD, Oakdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main area is open and welcoming. Rooms are spacious and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Russ

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely staff and felt very welcome.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff/team members very polite and helpful
Stayed 1 night in Mar 2025

2/10 Terrible

Edita

Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check in. Parking. Lovely room. Location.
Stayed 1 night in Feb 2025

6/10 Okay

Sandra

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We chose this hotel and the added expense so we could visit the spa area. Very disappointed that the jacuzzi was not working and the spa area overall was sadly lacking. No robes or slippers provided in the room. The room was clean and large but don't think I would pay to stay here again
Stayed 1 night in Feb 2025

6/10 Okay

Claudia

Travelled with family
Liked: Staff & service, property conditions & facilities
The halls and around the property were stinking of cannabis. Dining is very limited Very cold in the room and not much heat after either
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Stayed 3 nights in Feb 2025

6/10 Okay

Gwendoline

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Interior needs updating especially in pool area, pool facilities not working. Air Conditioning broke down was so hot unbearable. Room was good, staff were helpful in restaurant, but not in Rena Spa, Afternoon Tea was not worth the money as substitute (twinning) Tea's were used not superior Tea's on the Menu, we paid £71 for this. Room service delivery of £6 on top of £21 for a burger was well over the top. Would not recommend this Hotel
Stayed 2 nights in Feb 2025