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Sheraton Erie Bayfront Hotel

3.5 star property
Pet-friendly hotel connected to the convention centre in Erie with a marina

Photo gallery for Sheraton Erie Bayfront Hotel

Exterior
Property video
Terrace/patio
Meeting facility
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
The current price is AU$219
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
55 W Bay Dr, Erie, PA, 16507
  • Place, Bayfront Convention Center
    ‪3 min walk‬
  • Place, UPMC Hamot
    ‪8 min walk‬
  • Place, Warner Theatre
    ‪18 min walk‬
  • Airport, Erie, PA (ERI-Erie Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Marina View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Marina View

9.0 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2024
Down duvet
  • 26 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Marina View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Marina View

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2024
Down duvet
  • 26 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bay View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Bay View

9.6 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2024
Down duvet
  • 26 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Bay View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Bay View

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2024
Down duvet
  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Marina View

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, Marina View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2024
  • 26 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Marina View

Premium bedding, down duvets, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking, Marina View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2024
  • 26 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bay View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Bay View

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2024
  • 26 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Bay View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Bay View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2024
  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Marina View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Marina View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2024
Down duvet
  • 26 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Bay View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Bay View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2024
Down duvet
  • 26 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Marina View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Marina View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2024
Down duvet
  • 26 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Marina View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Club Room, 2 Queen Beds, Non Smoking, Marina View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2024
  • 26 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hampton Inn & Suites Erie Bayfront

Bayfront
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 900 reviews
The price is AU$181
includes taxes & fees
23 Nov - 24 Nov
Hampton Inn & Suites Erie Bayfront

About the area

Erie

Sheraton Erie Bayfront Hotel puts you in the heart of Erie, connected to the convention centre and within a 20-minute stroll of UPMC Hamot and Bayfront Convention Center. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and reflexology. The restaurant, Two45 Waterfront Grille, serves seafood and is open for breakfast, brunch, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the marina, 24-hour gym and Hot tub. 5736 square feet (533 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of a free airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Bayfront hotel include Warner Theatre and Erie Insurance Arena.

What's nearby

  • Bayfront Convention Center - 3 min walk - 0.3 km
  • UPMC Hamot - 8 min walk - 0.7 km
  • Warner Theatre - 18 min walk - 1.5 km
  • Erie Insurance Arena - 18 min walk - 1.5 km
  • Gannon University - 19 min walk - 1.6 km

Getting around

  • Erie Station - 8 min drive
  • Erie, PA (ERI-Erie Intl.) - 18 min drive

Restaurants

  • ‪Rum Runners - ‬5 min walk
  • ‪Two45 Waterfront Grille - ‬2 min walk
  • ‪Olivers Beer Garden - ‬6 min walk
  • ‪The Cove - ‬3 min walk
  • ‪Pier 6 Rooftop Bar & Restaurant - ‬11 min walk

About this property

Sheraton Erie Bayfront Hotel

Pet-friendly hotel connected to the convention centre in Erie with a marina
Sheraton Erie Bayfront Hotel offers its guests a full-service spa, a marina, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 7 meeting rooms, and coworking spaces are available. Event space at this hotel measures 5736 square feet (533 square metres) and includes a conference centre. A hot tub, a 24-hour fitness centre, and a terrace are also featured at the business-friendly Sheraton Erie Bayfront Hotel. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Sheraton Erie Bayfront Hotel was completed in March 2024.

This 3.5-star Erie hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 8 levels
  • Conference rooms
  • 5736 sq ft of conference space
  • 533 sq. m of conference space
  • Built in 2008
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Erie Bayfront Hotel offers 200 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch LED televisions come with premium satellite channels, pay-per-view films and Netflix.

This Erie hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

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Courtyard by Marriott Erie Bayfront
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  • Hot tub
  • Spa
  • Free airport shuttle
4.4 out of 5, Excellent, 1,000 reviews
The price is AU$219
includes taxes & fees
15 Dec - 16 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Covered parking on site (USD 16 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 16 for adults and USD 7 to 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • &More by Sheraton
  • Lobby Lounge
  • Two45 Waterfront Grille

Things to do

  • 24-hour gym
  • Fishing
  • Full-service spa
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (5,736 square foot of space)
  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Marina
  • On the bay
  • Outdoor furniture
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - March 2024
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 16 for adults and USD 7 to 16 for children
  • Covered self-parking fee: USD 16.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bayfront Hotel Erie
Bayfront Sheraton
Bayfront Sheraton Erie
Erie Bayfront Sheraton
Sheraton Bayfront
Sheraton Bayfront Hotel
Sheraton Erie
Sheraton Erie Bayfront
Sheraton Erie Bayfront Hotel
Sheraton Hotel Erie
Sheraton Erie
Erie Sheraton
Sheraton Erie Bayfront
Sheraton Erie Bayfront Hotel Erie
Sheraton Erie Bayfront Hotel Hotel
Sheraton Erie Bayfront Hotel Hotel Erie

Frequently asked questions

What is the cancellation policy at Sheraton Erie Bayfront Hotel?

Sheraton Erie Bayfront Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Erie Bayfront Hotel?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Sheraton Erie Bayfront Hotel on 15 Dec 2025 start from AU$218.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Erie Bayfront Hotel?

Yep, Sheraton Erie Bayfront Hotel has a covered self car park with in/out privileges for USD 16.00 per day.

Are there any beaches close to Sheraton Erie Bayfront Hotel?

The closest beach to Sheraton Erie Bayfront Hotel is Presque Isle Beach (4 km).

Is there a spa on site at Sheraton Erie Bayfront Hotel?

Yep, there is an onsite spa at Sheraton Erie Bayfront Hotel. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Sheraton Erie Bayfront Hotel have a pool?

Sheraton Erie Bayfront Hotel has a pool and an indoor pool. The pool is open 8:00 AM to 11:00 PM.

What makes Sheraton Erie Bayfront Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sheraton Erie Bayfront Hotel.

Is Sheraton Erie Bayfront Hotel family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Erie Bayfront Hotel is a hit with families.

Does Sheraton Erie Bayfront Hotel serve breakfast?

You bet, full breakfast is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Sheraton Erie Bayfront Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Sheraton Erie Bayfront Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Erie Bayfront Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Reviews

Sheraton Erie Bayfront Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 643 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt it was not worth the money spent
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly, Connersville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all 😊
Stayed 1 night in Aug 2025

4/10 Poor

mark

Travelled with family
Disliked: Staff & service
Check in was very slow, only 1 person on duty at the front desk at 4 which is probably the busiest time. After check in we tried to get in touch with the guest services and no one ever answered. We tried for 45min to an hour. This is the first time I was on the club level and the dinner experience wasn’t the best. Lack of food in the first 45 minutes for all the people that showed up and replenishment was very very slow.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason, Dilliner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Justin

Stayed 1 night in Aug 2025

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very clean. Main downside was the " breakfast buffet" Hot options of eggs bacon/sausage, meat was different days,were actually cold. Only had coffee first morning none the second. Noone was around either. This was the 8th floor "club lounge" perks. Wasnt worth the extra $16 a day per person. Everything else waa very good hotel wise.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lack of accessible rooms

Sadly, I reserved an accessible room, which I did not get because hotel has only one accessible room and it was overbooked. For the size of the hotel there should have been at least 6 accessible rooms. A family member had to assist me getting in and out of a very high tub. Extremely disappointing.
Stayed 2 nights in Aug 2025

6/10 Okay

April

Travelled with family
This was our third stay at this hotel. While I appreciated the updated bathroom compared to our visit two years ago, cleanliness was lacking — there was someone else’s hair on the sink, which was off-putting. The fitted sheets on the queen beds didn’t stay in place and kept slipping off after just an hour in bed. At brunch, the hostess seemed noticeably unfriendly, though the food itself was quite good. Considering we booked two rooms at $450 per night (totaling $1,850 for two nights), I expected a higher standard of comfort and service. Not sure we’ll choose the Sheraton again next time we’re in town.
Stayed 2 nights in Aug 2025

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great view and location!
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Stayed 1 night in Aug 2025

4/10 Poor

Gene

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tiffany Monday

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. They could upgrade the blankets on the bed…
Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities
The bay view was definitely worth the money it had incredible views
Stayed 1 night in Aug 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location obviously. Staff was rude but that's just normal now. Parking is a PAIN but available. Top tier building, interiors and rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable view.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the rooms. The lighting, beds, seating were very comfortable and the views are amazing. We will be returning next year.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beth, Dacula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great waterfront property
Stayed 2 nights in Jul 2025

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

The hotel overall is very nice and beautiful. The atmosphere isn’t exactly “homey” but no one was rude at all. Our issue with the hotel is that on our last night there, we got a letter under our door saying the power would be turned off the next morning for some city maintenance work. This was beyond the hotel’s control and I’m not upset about that at all. Plus, again, we’d be checking out in the morning anyway so it didn’t affect us much. But the letter said that because of this inconvenience, they would be providing a complimentary breakfast buffet for all guests until 10:30 am. Sounded awesome. So we went down in the morning around 9:30 excited for this “buffet” and all there was was a bowl of fruit, a couple of danishes, and bagged peanuts. While we stood there confused, a man in a suit walked by and mumbled “sorry about the power stuff. There’s some fruit.” He didn’t stop to look at us and he said this almost sarcastically? It was just rude the way he went about it. I would’ve much rather he said nothing. So, the “buffet” was nothing and that guy was rude. We really didn’t have any other issues, though. Probably won’t stay there again, but it was nice and my kids really enjoyed the marina view from our room.
Stayed 3 nights in Jul 2025