2/10 Terrible
Joseph, Jordan
18 Nov 2025
Morning Update: at 9 am the housekeeper just opened the door and walked into my room while I was in the shower. No knock first. No warning. I hadn’t checked out. How does any establishment think this is ok?!
I showed up 39 minutes before check-in started. Was told I couldn’t check in without paying an extra $30. This is after I had already upgraded to the most expensive suite they offer. The room was ready, so it wasn’t a matter of them not being able to check me in. They just wouldn’t without me paying them extra money. I refused, 10 minutes of sitting in the lobby and then I could magically check in without paying the $30
Also, the wi-fi is terrible, very slow. Speeds are - 6 Mbps down/1 Mbps up
I’ve never stayed at a place that sells you a room with a blocked window.
But wait, there’s more! The coffee machine still had dirty grounds left in it. I guess they don’t clean the rooms between guests.
Also, let’s not forget the elevator, there’s only one and you’ll spend minutes waiting for it every time you use it.




Joseph
Stayed 1 night in Nov 2025



















