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4.5 out of 5

"Great decor, Excellent service & friendly helpful staff. " More

By a verified traveller on Sun 09 Dec 2018

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Hotel Description

A luxury stay in the heart of Edinburgh awaits you at Kimpton Charlotte Square Hotel, an IHG Hotel. Within just a 15-minute stroll, you'll find Princes Street Gardens and Edinburgh International Conference Centre (EICC). Highlights at this hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.

Free WiFi, free bottled water, and in-room massages are featured in all 199 individually decorated rooms. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include bathrobes and slippers, while pillowtop beds invite a good night's rest. Safes, hair dryers, and phones are also available.

The restaurant, BABA, is open for lunch and dinner. Enjoy the indoor swimming pool, fitness center, and sauna. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Full breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 5-star New Town hotel include Edinburgh Castle and Greyfriars Kirk.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$259* Per night/room 9 May - 10 May

Superior Room (Townhouse)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room (City)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Kimpton Charlotte Square Hotel, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kimpton Charlotte Square Hotel, an IHG Hotel

Everyone (4)
5 out of 5

Posted by on 30 Apr. 2019

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5 out of 5
Great decor, Excellent service & friendly helpful staff.

Posted by on 9 Dec. 2018

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5 out of 5

A memorable accommodation experience .

Pros: The décor , location and service .
Location: We were unaware of Charlotte Square and that part of Edinburgh but loved its proximity to dining and the attractiveness of the area in general .
The Principal was recommended by a friend in the accommodation business and didn't disappoint . We were fortunate to be upgraded but we loved everything about the place . The décor , location and service was brilliant and provided a most memorable evening for our last day in Scotland .

Posted by , from Brisbane , Australia on 6 Jul. 2018

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Comment from Hotel Management

13 Jul. 2018 by Murray Brand, Front Office Manager

Dear Adam, Thank you for your recent stay and review. I am delighted that you had such a pleasant experience with us and that you were able to enjoy your upgraded room. I look forward to welcoming you back to Charlotte Square in the future. Kind regards, Murray

3 out of 5
If you have a car, please don't select this hotel. They don't have a proper carpark. They have a space that only they permit one of their employees to drive your car. You are not allowed to drive your car to their car park. The hotel main entrance is on the main Street, so to unload your bags from the car you need to put your hazard lights on and completely block a lane of traffic, which is no fun around peak hour.

Posted by , from Australia on 18 Nov. 2017

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About the Kimpton Charlotte Square Hotel, an IHG Hotel

Location 38 Charlotte Square, Edinburgh, Scotland EH2 4HQ

Property Features

Kimpton Charlotte Square Hotel, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Kimpton Charlotte Square Hotel, an IHG Hotel. Parking is available for a fee. This 5-star Edinburgh hotel is smoke free.

  • 199 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Edinburgh Airport (EDI) (14.6 km / 9.1 mi)
  • Train station: Edinburgh Haymarket Station (1.5 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kimpton Charlotte Square Hotel, an IHG Hotel offers 199 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. This Edinburgh hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Refrigerator
  • Electric kettle
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

BABA - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Spa Services

  • Number of treatment rooms 2
  • Massages
  • Minimum age to access spa is 18

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 16 years old. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)
  • Self parking fee: GBP 35 per night
  • Valet parking fee: GBP 35 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Edinburgh
  • Crowne Plaza Edinburgh Roxburghe
  • Crowne Plaza Roxburghe
  • Crowne Plaza Roxburghe Edinburgh
  • Crowne Plaza Roxburghe Hotel
  • Crowne Plaza Roxburghe Hotel Edinburgh
  • Edinburgh Crowne Plaza
  • Roxburghe Crowne Plaza
  • Roxburghe Crowne Plaza Edinburgh
  • Roxburghe Edinburgh Crowne Plaza
  • Roxburghe Hotel Edinburgh
  • Roxburghe Hotel
  • Roxburghe Edinburgh
  • Roxburghe
  • Hotel Macdonald Roxburghe
  • The Roxburghe Hotel Edinburgh Scotland
  • Macdonald Roxburghe Edinburgh
  • Principal Edinburgh Charlotte Square Hotel
  • Principal Charlotte Square Hotel
  • Principal Edinburgh Charlotte Square
  • Principal Charlotte Square
  • The Roxburghe Hotel
  • Crowne Plaza Edinburgh The Roxburghe
  • The Principal Edinburgh Charlotte Square Scotland
  • Macdonald Roxburghe Edinburgh
  • Roxburghe Hotel Edinburgh
  • Kimpton Charlotte Square Hotel Edinburgh
  • Kimpton Charlotte Square Edinburgh
  • Kimpton Charlotte Square
  • Hotel Kimpton Charlotte Square Hotel Edinburgh
  • Edinburgh Kimpton Charlotte Square Hotel Hotel
  • Hotel Kimpton Charlotte Square Hotel
  • Kimpton Charlotte Square Edinburgh
  • Macdonald Roxburghe Edinburgh
  • Roxburghe Hotel Edinburgh
  • The Principal Edinburgh Charlotte Square
  • The Roxburghe Hotel
  • Crowne Plaza Edinburgh The Roxburghe
  • Principal Edinburgh Charlotte Square
  • Hotel Macdonald Roxburghe
  • Scotland
  • Kimpton Charlotte Square Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.