Best Western - accommodation in Durham

Clean room, kind of worn but totally fine for a night

Caring Staff + Great Location = Happy Yale Parents We had a great four-night stay while moving our daughter into Yale. The managers truly went above and beyond. At check-in, one manager patiently showed us alternative room options when we were worried about noise, and the room we chose was perfect. Another manager impressed us as well — after we mentioned the tub was slippery and no mat had arrived, he personally went out to buy one for us. The location is unbeatable for visiting Yale, and we loved being able to walk everywhere. The afternoon snacks in the lobby were a nice touch as well. Housekeeping could improve on restocking supplies like coffee pods and coffee cups, but calls to the front desk resolved it quickly. The surrounding neighborhood isn’t the best, though that’s not the hotel’s fault. Overall, excellent service and an ideal location made this a very positive stay. We’d happily return.

Very walkable