Best Western Hartford Hotel & Suites

2.5 star property
Hotel in Hartford with free breakfast and fitness centre

Photo gallery for Best Western Hartford Hotel & Suites

Exterior
Reception
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
BBQ/picnic Area
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$164
includes taxes & fees
23 Dec - 24 Dec

Explore the area

View map
185 Brainard Rd, Hartford, CT, 06114
  • Place, Connecticut River
    ‪2 min drive‬
  • Place, Goodwin Park
    ‪3 min drive‬
  • Place, Webster Theater
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Day bed
Premium bedding
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Day bed
Premium bedding
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Studio, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Living Area, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Sitting Area, Work Desk, Microwave And Refrigerator

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Queen Suite with Sofa Bed - Non Smoking

  • Sleeps 4

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About the area

Hartford

Best Western Hartford Hotel & Suites puts you in the centre of Hartford, 3.2 km (2 mi) from Webster Theater and 3.5 km (2.2 mi) from Trinity College. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this South Meadows hotel, you'll be 3.9 km (2.4 mi) from Hartford Hospital and 4.1 km (2.6 mi) from Mortensen Riverfront Plaza.

What's nearby

  • Charter Oak Landing - 2 min drive - 2.1 km
  • Connecticut River - 2 min drive - 2.5 km
  • Colt Park - 2 min drive - 2.5 km
  • Goodwin Park - 3 min drive - 2.9 km
  • Webster Theater - 4 min drive - 3.6 km

Getting around

  • Hartford Union Station - 9 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪The Rockin Chicken - ‬2 min drive

About this property

Best Western Hartford Hotel & Suites

Hotel in Hartford with free breakfast and fitness centre
Best Western Hartford Hotel & Suites offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 920 square feet (85 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Hartford Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Hartford hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Conference rooms
  • 920 sq ft of conference space
  • 85 sq. m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Best Western Hartford Hotel & Suites offers 129 accommodations with a safe and coffee/tea makers. This accommodation is furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area
Holiday Inn Express Hartford Convention Center Area
Best Western Hartford Hotel
Best Western Hartford
Holiday Inn Hartford
Holiday Inn Express Hotel Hartford
Hartford & Suites Hartford
Best Western Hartford Hotel & Suites Hotel
Best Western Hartford Hotel & Suites Hartford
Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

Is parking available at Best Western Hartford Hotel & Suites?

Yep, Best Western Hartford Hotel & Suites has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Hartford Hotel & Suites?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Hartford Hotel & Suites on 23 Dec 2025 start from AU$163.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hartford Hotel & Suites have a pool?

Best Western Hartford Hotel & Suites has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from May to September).

Is Best Western Hartford Hotel & Suites family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Best Western Hartford Hotel & Suites is a hit with families.

Are there hot tubs in the rooms at Best Western Hartford Hotel & Suites?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Hartford Hotel & Suites serve breakfast?

You bet, guests highly rate the free buffet breakfast here! Offered daily from 6 AM to 10 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Hartford Hotel & Suites?

No, Best Western Hartford Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Hartford Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Hartford Hotel & Suites?

No, only service animals are allowed.

Reviews

Best Western Hartford Hotel & Suites Reviews

7.8

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 442 out of 1003 reviews
Rating 8 - Good. 218 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 97 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

Reviews

4/10 Poor

Rahmo

Travelled with family
Stayed 1 night in Sep 2025

10/10 Excellent

Kristel

Stayed 3 nights in Sep 2025

6/10 Okay

Candida

Travelled with partner
Liked: Cleanliness, staff & service
Good price, had to drive for good dining.
Stayed 1 night in Sep 2025

2/10 Terrible

Tkeyah

No
Stayed 1 night in Sep 2025

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Close to everything. Friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

Kofi

Liked: Cleanliness, staff & service, property conditions & facilities
The price is good for the poor quality of the general area. Not much for dining in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Victoria

Stayed 1 night in Aug 2025

8/10 Good

Tyler

Stayed 2 nights in Aug 2025

10/10 Excellent

Reinaldo, Vernon Rockville

Stayed 3 nights in Aug 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, room was comfortable and bed was excellent. Plenty of parking and very helpful and nice staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan at the front desk was very helpful. We were in town for the Chris Brown concert, and he was sure to advise about the venue, traffic, parking and restaurants.
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Liked: Staff & service
Front desk clerk friendly and personable. If you’re a light sleeper, this isn’t your place to stay. You can hear every slamming door and shower being taken. Bed was uncomfortable but the sheets were clean and the pillows were nice! Breakfast was unsatisfying.
Stayed 1 night in Aug 2025

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

2/10 Terrible

Dan

Liked: Staff & service
Disliked: Cleanliness
First floor rooms damp and moldy
Stayed 2 nights in Jul 2025

6/10 Okay

Michelle

Travelled with family

Probably not again

Hotel suited our needs for a 2 night stay. Hotel is right off the Highway and about 15-20 minutes from downtown. Continental breakfast was nice. The hotel is older and musty. I could hear our neighbors doing very personal private things through the wall and it was loud! Seems like a lot of people were living there long term. We like to budget travel so this was apart of that but I’m sure for a bit more money you could stay somewhere nicer and close to town.
Stayed 2 nights in May 2025

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nylia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
I loved the friendliness of the staff however there was no wifi our entire stay. The rooms were nice and clean everything worked but the wifi. This was upsetting since I did have schoolwork that needed to be done. I also wish the pool was open at least until 9pm. Also, if dogs are going to be allowed to stay their owners should be picking up after them the ENTIRE time. Other than that great property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 1 night in Jul 2025

10/10 Excellent

Nakia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk. Staff was very nice and housekeeping my room was ready on time
Stayed 1 night in Aug 2025

10/10 Excellent

Lovett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A full day without internet access is egregious. The managers of this property should be embarrassed to charge their patrons.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cedrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool. Gym. Breakfast includef
Stayed 1 night in Aug 2025