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4.5 out of 5

"Clean quiet comfortable Fabulous breakfast buffet Friendly staff " More

By a verified traveller on Mon 20 Aug 2018

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Hotel Description

Hilton Garden Inn Dublin Custom House places you steps from EPIC The Irish Emigration Museum and within a 10-minute stroll of Custom House. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

Safes, phones, and irons/ironing boards are featured in all 324 soundproofed rooms. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include free toiletries and premium bedding. Desks and wardrobes or closets are also available.

At the hotel's own bar/lounge, you can stop for a drink. Business travelers can take advantage of conference space and a business center. Added amenities include free WiFi in public areas, a 24-hour fitness center, and a coffee shop/café. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star City Centre Dublin hotel include National Gallery of Ireland at Merrion Square and 3Arena.

Twin Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$114* Per night/room 7 Mar. - 8 Mar.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Dublin Custom House ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Dublin Custom House

Everyone (2)
4 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

6 May 2019 by Mary M

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Clean quiet comfortable Fabulous breakfast buffet Friendly staff

Posted by on 20 Aug. 2018

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Comment from Hotel Management

21 Aug. 2018 by Claire

Dear Sir/Madam, Thank you for staying with us at the Hilton Garden Inn for your recent trip to Dublin! It's a pleasure to see our rooms gave you a good nights sleep and that our breakfast buffet gave you a winning start to the day! Also, I will pass on the feedback to our staff about their good demeanor! We hope you choose to stay with us again. Kind regards,

About the Hilton Garden Inn Dublin Custom House

Location Custom House Quay, Dublin, 1

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. A 24-hour fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Hilton Garden Inn Dublin Custom House. For a fee, parking is available. A complete renovation of Hilton Garden Inn Dublin Custom House was completed in August 2018. This 4-star Dublin hotel is smoke free.

  • 1 building
  • 324 guestrooms or units
  • 7 levels
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Dublin Airport (DUB) (12.7 km / 7.9 mi)
  • Train station: Dublin Tara Street Station (0.6 km / 0.3 mi)
  • Metro station: George's Dock Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Dublin Custom House offers 324 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Dublin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Olys Bar and Restaurant - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 12 per person (approximately)
  • Self parking fee: EUR 19.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dublin Custom
  • Dublin Jurys
  • Dublin Jurys Inn Custom House
  • Jurys Custom
  • Jurys Custom House
  • Jurys Custom House Dublin
  • Jurys Dublin Custom House
  • Jurys Inn Custom Dublin
  • Jurys Inn Custom House
  • Hilton Garden Inn Dublin Custom House Hotel
  • Hilton Garden Inn Custom House Hotel
  • Hilton Garden Inn Custom House
  • Hilton Dublin Custom House
  • Hilton Garden Inn Dublin Custom House Hotel
  • Hilton Garden Inn Dublin Custom House Dublin
  • Hilton Garden Inn Dublin Custom House Hotel Dublin

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

Fáilte Ireland (The National Tourism Development Authority) assigns an official star rating for accommodations in Ireland. This Hotel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.