Berry Islands accommodation from AU$184

Love SLS

Staff is nice and property is well maintained. Now for everything else 1) The worst shuttle services I have ever experienced. The shuttle was almost 2 hours late, and I think they only came because my mom called them (my cell service was not working so I was unable to call). This made me feel very unsafe and anxious as a solo female traveler. Book a private shuttle through viator or arrange for a taxi but NEVER through this hotel. They offered no compensation or anything for this. Terrible. 2) My room did not have a do not disturb placard like the other rooms, which normally wouldn't be a problem BUT the cleaning staff kept taking my towels that were HANGING UP when they were only supposed to take towels on the ground. Then I had to request new towels each time which took 1-2 HOURS. The towels were always warm so I am guessing the hotel does not have enough towels, so they have wash them before they can replace any of them. 3) There is a shack near the pool the serves snacks and drinks that is supposed to open until 7 pm. It's not advertised but they stop serving food at 5 pm. Luckily the kind staff still made me food after 5 pm. HOWEVER, when there was a change in staff, no one was there after 4 pm and it was randomly closed at 5 pm. Nearby restaurants charge like 33% more for already overpriced drinks. 4) My room partially flooded after a storm and it took about an hour for the staff to start cleaning and an hour to finish. Couldn't sleep in or relax like I planned.

Hermoso lugar