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4.2 out of 5

"We enjoyed our stay very much. So peaceful - just what we needed. Our room and all facilities were very clean and the attention to detail by the lovel ... " More

By a verified traveller on Thu 22 Oct 2020

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Hotel Description

At Shizuka Ryokan Japanese Guesthouse you'll be within just a 5-minute stroll of Hepburn Springs Golf Course and within 15 minutes of Hepburn Regional Park. Highlights at this hotel include a full-service spa, a restaurant, and free self parking.

All 6 rooms feature free WiFi, balconies, and coffee/tea makers. In-room dining is easy with amenities like refrigerators and room service. Additionally, hair dryers and free toiletries are available.

A day of pampering at Shizuka Ryokan can include hot stone massages, body wraps, and body scrubs along with aromatherapy and reflexology. The hotel's own bar/lounge is a nice place to enjoy a drink. Plus you'll find free WiFi in public areas, a spa tub, and a snack bar/deli. Local cuisine breakfast is available daily between 8:30 AM and 9:30 AM.

Sights within a 20-minute walk of this 4-star Hepburn hotel include Hepburn Bathhouse & Spa and Hepburn Mineral Springs Reserve.

Standard Room, Non Smoking, Balcony (Supa two-nighter)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking, Balcony (Supa three-nighter)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking, Balcony (Supa one-nighter)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Shizuka Ryokan Japanese Guesthouse ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shizuka Ryokan Japanese Guesthouse

Everyone (9) Couples (11)
5 out of 5
We enjoyed our stay very much. So peaceful - just what we needed. Our room and all facilities were very clean and the attention to detail by the lovely staff really impressed. The traditional Japanese breakfast was equal to the best we have experienced in Japan. Highly recommend this guesthouse.

Posted by , from Castlemaine on 22 Oct. 2020

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Comment from Hotel Management

22 Oct. 2020 by Catherine

So glad that you and Julie enjoyed your stay. It always means so much to us when you really do know Japan well and can compare. We'd love to welcome you back again on an evening that we serve the omakase banquet (Thursday, Saturday, Monday) or Ramen Noodles. I will pass on your compliments to our young chef in training, Hinata, and her sensei, Akiko.

3 out of 5
Had to wait 15 minutes to check in as room wasn’t ready. Not very busy so really no excuse for that

Posted by on 11 Mar. 2020

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3 out of 5
Tranquility in a Japanese setting. A portable heater in the room made switch on and off clicking sound at night. They did provide an itemised receipt, after questioning about overcharging our massages, they said that because we booked our accommodation through a third party. They had not mentioned the surcharge when showing me their listed prices.

Posted by , from Melbourne on 10 Jan. 2020

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5 out of 5
From the welcoming tea in your room to the friendliness and helpful staff, I would certainly recommend this hotel. Nothing was too much trouble.

Posted by , from Melbourne on 18 Nov. 2018

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5 out of 5

Posted by on 15 Nov. 2018

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5 out of 5

Authentic, peaceful with great service.

Friendly, helpful staff and a nice clean room. A genuinely relaxing and unique place to unwind. Food was great too.

Posted by , from Melbourne on 31 Mar. 2016

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2 out of 5

Internet makes the place look a whole lot nicer

Arrived to the room not set up, air-not turned on to pre-arrival so room was stuffy, mouldy smell through out the room and just totally out dated for the money spent, have to say the facial that my partner received was the highlight, best she has ever had which was pleasing in the end.

Posted by on 7 Mar. 2016

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5 out of 5
Pros: Peaceful and calm. Good service.
Cons: Water Feature wasn't working in the room's garden
A very pleasant environment. Staff were responsive and thoughtful.

Posted by on 12 Jan. 2016

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3 out of 5

Disappointed that no restaurant on days we stayed.

Pros: It was warm and clean
Location: A little out of town but still plenty to do around the town.
more than half rooms were occupied but no meals at night.

Posted by , from Melbourne on 4 Jul. 2015

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4 out of 5
Beautiful, clean, authentic space. Kind, informative Japanese waitstaff, although strange-mannered man at reception-wouldn't wait for me to put on my shoes before taking key upon leaving, and tried to hand me an invoice while I was occupied tying my shoes, placing it on the floor infront of me in full view of my partner (who did not know what I'd paid up until then). Other than that everything went smoothly and the food was lovely.

Posted by on 4 Apr. 2015

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Comment from Hotel Management

18 Jun. 2015 by Owner

Thanks very much for taking the time to comment. We are glad that you appreciated the environment, Japanese staff and the cuisine. We are sorry that you felt rushed on your departure, which is certainly the opposite of the ambience that we aim to achieve. I have spoken to all the staff about your particular feedback. Best wishes,

About the Shizuka Ryokan Japanese Guesthouse

Location 7 Lakeside Drive, Hepburn, VIC 3461

Property Features

Shizuka Ryokan Japanese Guesthouse offers its guests a full-service spa and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 388 square feet (36 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at Shizuka Ryokan Japanese Guesthouse. Self parking is free. This 4-star Hepburn hotel is smoke free.

  • 6 guestrooms or units
  • 388 sq ft of conference space
  • 36 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tullamarine Airport (MEL) (99.8 km / 62 mi)
  • Train station: Daylesford Station (4.6 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Shizuka Ryokan Japanese Guesthouse offers 6 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. This Hepburn hotel provides complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • In-room dining
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 8:30 AM to 9:30 AM.

Shizuka Ryokan Japanese Guesthouse has a restaurant serving dinner only.

Room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Prenatal massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 6 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 6 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 17 are not allowed at this adults-only property. All guests 17 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Minimum guest age is 17
  • Caters to adults only
  • Service animals are allowed
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: AUD 35 per person (approximately)
  • Late check-in fee charged for check-in between 9 PM and 11 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shizuka Ryokan Japanese Guesthouse Hotel Hepburn
  • Shizuka Ryokan Hepburn Springs
  • Shizuka Ryokan Hotel
  • Shizuka Ryokan Hotel Hepburn Springs
  • Shizuka Ryokan Japanese Guesthouse Hotel Hepburn Springs
  • Shizuka Ryokan Japanese Guesthouse Hotel
  • Shizuka Ryokan Japanese Guesthouse Hepburn Springs
  • Shizuka Ryokan Japanese Guesthouse
  • Shizuka Ryokan Japanese Guesthouse Hepburn
  • Shizuka Ryokan Japanese house
  • Shizuka Japanese Hepburn
  • Shizuka Ryokan Japanese Guesthouse Hotel
  • Shizuka Ryokan Japanese Guesthouse Hepburn
  • Shizuka Ryokan Japanese Guesthouse Hotel Hepburn

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.