4.2 out of 5

"Friendly, helpful staff and a nice clean room. A genuinely relaxing and unique place to unwind. Food was great too. " More

By a verified traveller on Thu 31 Mar 2016

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Hotel Description

At Shizuka Ryokan Japanese Guesthouse you'll be within just a 5-minute stroll of Hepburn Springs Golf Course and within 20 minutes of Hepburn Bathhouse & Spa. Highlights at this hotel include a full-service spa, a restaurant and free self parking.

You can enjoy free WiFi, balconies and coffee/tea makers, featured in all 6 rooms. Additionally, fridges, hairdryers and free toiletries are available.

A relaxing visit to Shizuka Ryokan can include hot stone massages and prenatal massages along with body wraps, body scrubs and aromatherapy. For a drink, you can stop by the hotel's own bar/lounge. Other amenities include free WiFi in public areas, a spa tub and a snack bar/deli. Each morning local cuisine breakfast is served between 8:30 AM and 9:30 AM.

With a stay at this 4-star Hepburn hotel, you'll be 4.7 km (2.9 mi) from Lake Daylesford.

Standard Room, Non Smoking, Balcony (Supa one-nighter)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$281* Per night/room 19 Aug. - 20 Aug.

Standard Room, Non Smoking, Balcony (Supa two-nighter)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking, Balcony (Supa three-nighter)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Shizuka Ryokan Japanese Guesthouse ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shizuka Ryokan Japanese Guesthouse

Everyone (9) Couples (8)
5 out of 5
From the welcoming tea in your room to the friendliness and helpful staff, I would certainly recommend this hotel. Nothing was too much trouble.

Posted by , from Melbourne on 18 Nov. 2018

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5 out of 5

Posted by on 15 Nov. 2018

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5 out of 5

Authentic, peaceful with great service.

Friendly, helpful staff and a nice clean room. A genuinely relaxing and unique place to unwind. Food was great too.

Posted by , from Melbourne on 31 Mar. 2016

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2 out of 5

Internet makes the place look a whole lot nicer

Arrived to the room not set up, air-not turned on to pre-arrival so room was stuffy, mouldy smell through out the room and just totally out dated for the money spent, have to say the facial that my partner received was the highlight, best she has ever had which was pleasing in the end.

Posted by on 7 Mar. 2016

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5 out of 5
Pros: Peaceful and calm. Good service.
Cons: Water Feature wasn't working in the room's garden
A very pleasant environment. Staff were responsive and thoughtful.

Posted by on 12 Jan. 2016

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3 out of 5

Disappointed that no restaurant on days we stayed.

Pros: It was warm and clean
Location: A little out of town but still plenty to do around the town.
more than half rooms were occupied but no meals at night.

Posted by , from Melbourne on 4 Jul. 2015

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4 out of 5
Beautiful, clean, authentic space. Kind, informative Japanese waitstaff, although strange-mannered man at reception-wouldn't wait for me to put on my shoes before taking key upon leaving, and tried to hand me an invoice while I was occupied tying my shoes, placing it on the floor infront of me in full view of my partner (who did not know what I'd paid up until then). Other than that everything went smoothly and the food was lovely.

Posted by on 4 Apr. 2015

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Comment from Hotel Management

18 Jun. 2015 by Owner

Thanks very much for taking the time to comment. We are glad that you appreciated the environment, Japanese staff and the cuisine. We are sorry that you felt rushed on your departure, which is certainly the opposite of the ambience that we aim to achieve. I have spoken to all the staff about your particular feedback. Best wishes,

3 out of 5
Pros: Leaving to come home
Cons: Bed very uncomfortable could not stay for both nights as bed and room were not what I would expect for $310 per night
Room too small to relax no place to sit back and relax

Posted by , from Australia - VIC - Melbourne on 10 Nov. 2014

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Comment from Hotel Management

10 Nov. 2014 by

Martina, as we discussed on your departure, we were very sorry that you found our bedding unsuitable for your bad back. Your experience with us, and apparently also at some other hotels, is very unfortunate. Nevertheless, we appreciate you taking the time to provide your feedback. Best wishes, Peter

5 out of 5
Pros: Transcendental silence and surroundings
Cons: Sleeping on a futon (not everyones favourite!)
Location: Outstanding
Facilities: Superb...but futons!; Value: Good quality for the cost; Service: Flawless, Fantastic service; Cleanliness: Spotless; Sublime Japanese breakfast! Spa treatments were exceptional

Posted by , from Australia - VIC - Melbourne on 27 Apr. 2014

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Comment from Hotel Management

27 Apr. 2014 by

Thanks Richard for your comments. All your comments were spot on - yes, it is true that futons, or any bedding for that matter, is a very personal choice and so can be great or poor depending on the guest. Thanks again. Peter

4 out of 5
Pros: Very professional and polite workers
Cons: Property was quite small and water features didnt work which would have been nice. Nothing to do if partners getting treatment done, no pools or views
Location: Poor views
Facilities: Basic, Needs maintenance; Value: Acceptable price; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant, Delightful; Still a very relaxing weekend away

Posted by , from Australia - VIC - Regional VIC on 14 Jan. 2014

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Comment from Hotel Management

14 Jan. 2014 by

Thank you for your comments. It's a pity we weren't told about the water features during your stay as we could have rectified the fault immediately. In any case, we will now check them in all our six guestrooms. Thanks again for your input.

About the Shizuka Ryokan Japanese Guesthouse

Location 7 Lakeside Drive, Hepburn, VIC 3461

Property Features

Shizuka Ryokan Japanese Guesthouse offers its guests a full-service spa and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 388 square feet (36 square metres) and includes conference rooms. A library, a terrace, and tour or ticket assistance are also featured at Shizuka Ryokan Japanese Guesthouse. Free self parking is available. This 4-star Hepburn hotel is smoke free.

  • 6 guestrooms or units
  • 388 sq ft of conference space
  • 36 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (99.8 km / 62 mi)
  • Train station: Daylesford Station (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Shizuka Ryokan Japanese Guesthouse offers 6 forms of air-conditioned accommodation with a hairdryer and free toiletries. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower.

  • Private balcony
  • Fridge
  • Coffee maker
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 8:30 AM to 9:30 AM.

Shizuka Ryokan Japanese Guesthouse has a restaurant serving dinner only.

Spa Services

  • Hot stone massage
  • Prenatal massage
  • Number of treatment rooms 2
  • Minimum age to access spa is 16
  • Reflexology
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 6 PM.
If you are planning to arrive after 9 PM, please contact the property at least 48 hours in advance using the information on the booking confirmation.

The front desk at this property is open daily from 9 AM - 6 PM.
Guests arriving after 9 PM must contact the property at least 48 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 17 and younger are not allowed at this adults-only property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed
  • Minimum guest age is 17
  • Caters to adults only

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: AUD 35 per person (approximately)
  • Late check-in fee charged for check-in between 9 PM and 11 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shizuka Ryokan Japanese Guesthouse Hotel Hepburn
  • Shizuka Ryokan Hepburn Springs
  • Shizuka Ryokan Hotel
  • Shizuka Ryokan Hotel Hepburn Springs
  • Shizuka Ryokan Japanese Guesthouse Hotel Hepburn Springs
  • Shizuka Ryokan Japanese Guesthouse Hotel
  • Shizuka Ryokan Japanese Guesthouse Hepburn Springs
  • Shizuka Ryokan Japanese Guesthouse
  • Shizuka Ryokan Japanese Guesthouse Hepburn
  • Shizuka Ryokan Japanese house

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 17 years old aren't allowed.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.