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The Windsor Hotel Toya, Vignette Collection by IHG

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

Photo gallery for The Windsor Hotel Toya, Vignette Collection by IHG

1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains
Exterior
1 bedroom, in-room safe, desk, blackout curtains

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Parking included
The current price is AU$387
30 Aug - 31 Aug

Explore the area

Map
Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722
  • Lake Toya
    ‪9 min drive‬
  • Usuzanfunka Memorial Park
    ‪13 min drive‬
  • Toyako Hot Spring
    ‪14 min drive‬

Room options

Suite, 2 Single Beds

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Single Beds (Sea Side)

Suite, 2 Single Beds (Sea Side)

Suite, 2 Single Beds (Sea Side)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Sea Side)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Sea Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (Sea Side)

Premium Room, 2 Single Beds (Sea Side)

Premium Room, 2 Single Beds (Sea Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 Queen Bed (Sea Side)

Premium Room, 1 Queen Bed (Sea Side)

Premium Room, 1 Queen Bed (Sea Side)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Lake Side)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Lake Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds (Lake Side)

Suite, 2 Single Beds (Lake Side)

Suite, 2 Single Beds (Lake Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Lake Side)

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (Lake Side)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 2 Single Beds

About the area

Toyako

A luxury stay in Toyako awaits you at The Windsor Hotel Toya, Vignette Collection by IHG. You'll be 9 km (5.6 mi) from Lake Toya and 30.4 km (18.9 mi) from Rusutsu Resort. Highlights at this ski hotel include a full-service spa, a golf course and a restaurant. .A day of pampering can include body scrubs and facials along with access to the hot springs/mineral springs and hot tub. The restaurant, Gilligans Island, serves French cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. With ski-in ski-out access, there's more time for cross-country skiing and snowboarding and you'll find skiing lessons on site. Business amenities include a meeting room and conference space. Plus you'll find an indoor swimming pool, free Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of free train pick-up service. .In the area of this 5-property class Toyako hotel, you'll find Toyako Hot Spring.

What's nearby

  • Lake Toya - 9 min drive - 5.8 km
  • Usuzanfunka Memorial Park - 13 min drive - 9.5 km
  • Toyako Onsen - 14 min drive - 10.2 km
  • Toyako Hot Spring - 14 min drive - 10.8 km
  • Rusutsu Resort - 38 min drive - 31.2 km

Getting around

  • Toya Station - 26 min drive
  • New Chitose Airport (CTS) - 109 min drive

Restaurants

  • ‪サイロ展望台 - ‬9 min drive
  • ‪レークヒル ファーム - ‬7 min drive
  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬16 min drive
  • ‪しおさい - ‬13 min drive
  • ‪Cafe Balher - ‬9 min drive

About this property

The Windsor Hotel Toya, Vignette Collection by IHG

Luxurious ski hotel with ski-in/ski-out access
During the winter, enjoy on-site recreational activities like cross-country skiing, snowboarding and snow tubing, and return when the snow melts for a round of golf at the on-site golf course. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Conveniences like skiing lessons, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Toyako hotel.

  • 368 guestrooms or units
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Windsor Hotel Toya, Vignette Collection by IHG offers 368 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Toyako hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a hot tub. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Similar properties

Hot springs

The Lake View Toya Nonokaze Resort

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 550 reviews
The price is AU$919
31 Aug - 1 Sept
The Lake View Toya Nonokaze Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gilligans Island
  • Kogetsu
  • La voute
  • Tojisanka
  • Windsor Out of Africa

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Cross-country skiing
  • Full-service spa
  • Golf
  • Golf lessons
  • Horseback riding/rentals
  • Hot springs
  • Indoor pool
  • Library
  • Mini golf
  • Segway rentals/tours
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
A scheduled power outage will take place on October 10, 2025, from midnight to 6 AM. All facilities that use power, lifts, internet connection, and air conditioning will not be available during this time.
A scheduled power outage will take place from midnight on October 9 until early morning on October 10, 2025.
Reservations are required for dinner at all on-site restaurants and must be made at 6 PM the day prior.

Renovations and closures

The property will be renovating from 1 April 2026 to 1 April 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 4840 per person
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Windsor Toya
Toya Windsor
Toya Windsor Hotel
Windsor Hotel Toya
Windsor Toya
Windsor Toya Hotel
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho
The Windsor Hotel TOYA
The Windsor Hotel Toya Vignette Collection an IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Hotel
The Windsor Hotel Toya, Vignette Collection by IHG Toyako
The Windsor Hotel Toya, Vignette Collection by IHG Hotel Toyako

Frequently asked questions

What is the cancellation policy at The Windsor Hotel Toya, Vignette Collection by IHG?

The Windsor Hotel Toya, Vignette Collection by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Windsor Hotel Toya, Vignette Collection by IHG?

As of 31 July 2025, prices found for a 1-night stay for 2 adults at The Windsor Hotel Toya, Vignette Collection by IHG on 30 Aug 2025 start from AU$380.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Windsor Hotel Toya, Vignette Collection by IHG?

Yep, The Windsor Hotel Toya, Vignette Collection by IHG has a free self car park. Onsite parking is limited.

Is there a spa on site at The Windsor Hotel Toya, Vignette Collection by IHG?

Yep, there is an onsite spa at The Windsor Hotel Toya, Vignette Collection by IHG. It has a hot tub and hot springs. You'll enjoy heaps of services like body scrubs and facials.

Does The Windsor Hotel Toya, Vignette Collection by IHG have a pool?

The Windsor Hotel Toya, Vignette Collection by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The property will be renovating the swimming pool from April 1 2026 until April 1 2026 (completion date subject to change).

Does The Windsor Hotel Toya, Vignette Collection by IHG serve breakfast?

Yep, cooked-to-order breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Windsor Hotel Toya, Vignette Collection by IHG?

No, The Windsor Hotel Toya, Vignette Collection by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at The Windsor Hotel Toya, Vignette Collection by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Windsor Hotel Toya, Vignette Collection by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Windsor Hotel Toya, Vignette Collection by IHG?

No, pets are not allowed.

Is there a golf course on site at The Windsor Hotel Toya, Vignette Collection by IHG?

Yep, The Windsor Hotel Toya, Vignette Collection by IHG has an 18-hole golf course. Golf lessons and mini golf are also available.

The Windsor Hotel Toya, Vignette Collection by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 398 out of 684 reviews
Rating 8 - Good. 199 out of 684 reviews
Rating 6 - Okay. 45 out of 684 reviews
Rating 4 - Poor. 24 out of 684 reviews
Rating 2 - Terrible. 18 out of 684 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Savu

Stayed 2 nights in Mar 2025

10/10 Excellent

Jacob, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort
Stayed 2 nights in Dec 2024

8/10 Good

Se Yeon, Brea

Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Van

Stayed 2 nights in Nov 2024

10/10 Excellent

Mun Kit Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time.
Stayed 1 night in Nov 2024

8/10 Good

Qianru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to call them to make reservations for the shuttle, which may be difficult for foreigners. Tried to msg them through Expedia's platform but it went unanswered. Couldn't contact them through their website as well. Overall, still a pleasant stay.. although the fireworks is quite small from high up. View of clouds from the hotel is nice in the early morning.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Property and Lovely Staff

Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast. Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to.
Stayed 2 nights in Oct 2024

8/10 Good

Khiem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul, Chevy Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, food was delicious, but need to understand preferences of foreign travelers better. Check-in was quite slow and Onsen should be open longer hours.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven, Kensington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but well maintained. The views are absolutely amazing! You definitely need a car if you stay here - the hotel sits on a mountain top and quite some distance from town (restaurants, shops, and convenience stores).
Stayed 3 nights in Jul 2024

2/10 Terrible

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Very Disappointing service

Checked in was all fine, then receptionist asked us about a dinner reservation, as we had been travelling all day to get here we didn’t know what time we would arrive. We were there at 7pm. We were informed there were no bookings in the French or Japanese restaurant, and only available in Sushi restaurant. Unfortunately my wife is not a fan of sushi. After many back and forwards of telling us there is no available dinner options, and my asking to speak to the manager, they found us a reservation at the near empty French restaurant!! The food was very nice Wait staff were lovely Just incredibly disappointing that the hotel did not want to assist us in a dining reservation. When you stay at a high end hotel like this I expect a lot better We travel Japan a lot and until now have never had a poor experience
Stayed 1 night in Jul 2024

8/10 Good

Yoshito

Stayed 1 night in Jun 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staffs. The restaurants on the top floor are pretty good.
Stayed 1 night in Apr 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, amenities
Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back.
Stayed 2 nights in Jan 2024

8/10 Good

Wing Sze

Stayed 1 night in Jan 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Wonderland

Spectacular location and views for a snowy wonderland in winter. The lobby and sitting areas are beautiful and peaceful. It is quite remote but with a free daily transfer bus available for Toyako or Toya station. The service was outstanding with very friendly staff. The food was excellent, but quite expensive without options nearby! The bar was quaint and relaxing at the end of the day. We thoroughly enjoyed our two night stay. We didn't utilise the spring or spa services but would recommend this hotel for that special celebration or decadent indulgence!
Stayed 2 nights in Dec 2023

8/10 Good

Chung Hin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Shujen

Stayed 1 night in Sep 2023

10/10 Excellent

Xiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a hidden gem! We stayed two nights at the resort. The view is breathtaking and the food is supreme. All facilities are well maintained and staff are very friendly.
Stayed 2 nights in Sep 2023

8/10 Good

Pongnut

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice to be told about dining options before arriving.
Stayed 2 nights in Jul 2023

10/10 Excellent

Hiroyuki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible lake view
Stayed 1 night in May 2023