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Rusutsu Resort Hotel & Convention

4-star property
13, Izumikawa, Rusutsu, Hokkaido 1800 796 370
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4.3 out of 5
Excellent!
See all 3 wotif Reviews

"Was ok, Wasnt the cleanest of hotels, carpet felt old and dirty in room. " More

By a verified traveller on Fri 21 Feb 2020

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Hotel Description

A family-friendly stay in Rusutsu awaits you at Rusutsu Resort Hotel & Convention. You'll be 0.4 km (0.2 mi) from Rusutsu Resort and 9.7 km (6.1 mi) from Road Station Makkari Flower Center. Highlights at this ski hotel include 4 restaurants, 2 bars/lounges, and an indoor swimming pool.

The restaurant, Belle Vue, is open for dinner. Kakashi is the hotel's own gastropub, serving drinks along with dinner. With ski-in ski-out access, there's more time for snowboarding and snowmobiling, and you'll find 9 outdoor tennis courts on site. Additionally, you'll find a lazy river, a snack bar/deli, and laundry facilities. Buffet breakfast is available daily between 7 AM and 9 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute drive of this 4-star Rusutsu hotel include Makkarigawa Kasenkoen and Lily Park.

Twin Room, Non Smoking, North & South Wing

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
AU$212* Per night/room 6 Dec. - 7 Dec.

Twin Room, Non Smoking, For 1 Person, North & South Wing

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

Bed Count 3 Twin Beds Maximum Occupancy 7 Max

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Japanese Style Room, Non Smoking, For 3 People, North & South Wing

Bed Count room.options.bedSize.Futon Maximum Occupancy 5 Max

Triple Room, Non Smoking, North & South Wing

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Rusutsu Resort Hotel & Convention ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rusutsu Resort Hotel & Convention

Everyone (3)
3 out of 5
Was ok, Wasnt the cleanest of hotels, carpet felt old and dirty in room.

Posted by on 21 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Rusutsu Resort Hotel & Convention

Dear Mr. Jared Hutchinson, Thank you for choosing Rusutsu Resort and appreciate your feedback. However, we sincerely apologize for the inconvenience regarding room cleanliness as you mentioned. We will share your comment with the related department to improve our service quality and keep making our best efforts for all guests to stay more enjoyable. We look forward to welcoming you again in future. Warmest regards, Rusutsu Resort Hotel & Convention

5 out of 5
Perfect location, convenient family friendly hotel. Wave pool fun and Westin onsen great onsen .

Posted by on 26 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Rusutsu Resort Hotel & Convention

Dear our valued guest, We sincerely appreciate your valued feedback on Wotif. We can imagine you had a great powder experience here, in Rusutsu and really glad you like the location and our hotel facilities including indoor wave pool and public bath. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again next winter.

5 out of 5
Quirky and authentic Japanese experience that is very well positioned to the snowfields with excellent lifts

Posted by on 26 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Rusutsu Resort Hotel & Convention

Dear our valued guest, We sincerely thank you for your great feedback on Wotif. We really hope you had great powder experience here, in Rusutsu, and we can easily imagine you enjoyed ski/snowboard in the beautiful nature of Rusutsu, Hokkaido! We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again next winter.

About the Rusutsu Resort Hotel & Convention

Location 13, Izumikawa, Rusutsu, Hokkaido 048-1711

Property Features

During the winter, enjoy onsite recreation like snowboarding, snow tubing, and sledding and return when the snow melts for horseback riding and mountain biking. Rusutsu Resort Hotel & Convention helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. This ski hotel also offers an indoor pool and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4-star Rusutsu hotel.

  • 531 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 904 sq ft of conference space
  • 84 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 9
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Rusutsu Resort Hotel & Convention offers 531 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9 AM.

Belle Vue - This restaurant serves dinner only.

Oktober Fest - This buffet restaurant serves breakfast and dinner. Open select days.

Kakashi - This gastropub specializes in local cuisine and serves dinner only. Open select days.

Sekkatei - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.

Spa Services

  • Indoor public bath (no mineral springs)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Number of hot springs - 1

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Rusutsu Resort Hotel & Convention offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 3500.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 4
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free: Maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3300 for adults and JPY 2310 for children (approximately)
  • Airport shuttle fee: JPY 3500 per person (one-way)
  • Airport shuttle fee per child: JPY 3500 (one-way)
  • Crib (infant bed) fee: JPY 3500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rusutsu Resort
  • Rusutsu Resort Hotel Convention
  • Rusutsu Convention
  • Rusutsu Hotel Rusutsu-Mura
  • Rusutsu Resort Hotel And Convention
  • Rusutsu Hotel Mura
  • Rusutsu Hotel Convention
  • Resort Hotel Convention
  • Rusutsu & Convention Rusutsu
  • Rusutsu Resort Hotel Convention
  • Rusutsu Resort Hotel & Convention Hotel
  • Rusutsu Resort Hotel & Convention Rusutsu
  • Rusutsu Resort Hotel & Convention Hotel Rusutsu

You should know

  • Pool access available from 2 PM to 10 PM.
  • Hot springs access available from 2:00 PM to midnight.
  • Up to 4 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.