"This is my fourth visit to one niseko. In the past it's been excellent but since covid there have been staff shortages and it has really gone downhill ... " More
A day of pampering can include massages and facials along with aromatherapy and reflexology. The restaurant, TURA, serves Italian cuisine and is open for breakfast and dinner. ONE Bar is the hotel's own bar. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. On weekend mornings full breakfast is served between 7:00 AM and 9:30 AM. There's also free self parking, along with the convenience of a free area shuttle.
With a stay at this 4-star Niseko hotel, you'll be 14 km (8.7 mi) from Niseko Mountain Resort Grand Hirafu.
9 Jan. 2020 by Arnaud
Dear Guest, Thank you so much for taking the time to leave us a review - every review is very valuable. Please accept our most sincere apologies for the disappointment you have for not meeting your expectations. Your feedback on your room cleaning experience has been shared with our Housekeeping management team for immediate remedial action to improve our service level. We will do our utmost to improve our customer service and only hope that we will have another opportunity to restore your faith in our hotel. Once again, thank you for sharing your feedback – it is very helpful for us as we continuously strive to improve the experience for our guests. We hope to welcome you again on a future visit to Hokkaido. Sincerely,
Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this 4-star Niseko hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
One Niseko Resort Towers offers 105 accommodations with espresso makers and safes. Beds feature down comforters. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with digital channels. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 9:30 AM.
TURA - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required.
ONE Bar - Onsite bar. Open daily.
Gallery Cafe - Onsite café. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
One Niseko Resort Towers offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.