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4.3 out of 5

"It was a good location to Moiwa Ski Resort which is why we like it. The room was big, especially for Japan standards, which was nice to have. Buffet b ... " More

By a verified traveller on Tue 07 Jan 2020

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Hotel Description

One Niseko Resort Towers places you steps from Niseko-Shakotan-Otarukaigan Quasi-National Park and within a 10-minute stroll of Niseko Moiwa Ski Resort. Highlights at this ski hotel include 2 spa tubs, and in-room kitchens and free WiFi.

A day of pampering can include massages and facials along with aromatherapy and reflexology. The restaurant, TURA, serves Italian cuisine and is open for breakfast and dinner. ONE Bar is the hotel's own bar. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. On weekend mornings full breakfast is served between 7:00 AM and 9:30 AM. There's also free self parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Niseko hotel, you'll be 14 km (8.7 mi) from Niseko Mountain Resort Grand Hirafu.

Studio Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$141* Per night/room 9 Dec. - 10 Dec.

Family Suite (Premium)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Premium Suite, Multiple Beds (with Tatami)

Bed Count room.options.bedSize.Futon Maximum Occupancy 6 Max

ONE Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Traditional Studio Suite (with Tatami)

Bed Count room.options.bedSize.Futon.Singular Maximum Occupancy 6 Max

Grand Suite (Premium)

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

One Niseko Resort Towers ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for One Niseko Resort Towers

Everyone (4) Couples (2)
3 out of 5
It was a good location to Moiwa Ski Resort which is why we like it. The room was big, especially for Japan standards, which was nice to have. Buffet breakfast was great, had a lot of options. The shuttle service was really good, very busy so remember to book. It wasnt as clean as i would have expected. Japan usually has very high standards, but in my opinion the room wasnt to that standard. There was someones hair in the bathroom, the bathroom doors didnt look like they'd been cleaned for a year. Carpet didnt look very clean. Also, Niseko Village had a water shortage at the time we were there (Dec 2019), so they hotel had cut water off for 3 hours during the middle of the day and over the less busy time at night. I know it wasnt the hotel's fault but i dont think they handled the situation well at all.

Posted by on 7 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Arnaud

Dear Guest, Thank you so much for taking the time to leave us a review - every review is very valuable. Please accept our most sincere apologies for the disappointment you have for not meeting your expectations. Your feedback on your room cleaning experience has been shared with our Housekeeping management team for immediate remedial action to improve our service level. We will do our utmost to improve our customer service and only hope that we will have another opportunity to restore your faith in our hotel. Once again, thank you for sharing your feedback – it is very helpful for us as we continuously strive to improve the experience for our guests. We hope to welcome you again on a future visit to Hokkaido. Sincerely,

4 out of 5

Posted by on 17 Jan. 2019

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5 out of 5

Best place to stay

We had the greatest time here, our room was huge, the staff are the best, the Onsen was fantastic after skiing each day and the Hotel bus pick up and drop off service is outstanding, also the breakfast with views from the 10th floor is amazing. Thank you for making our stay superb as was the deep powder snow, cheers Eric. Australia.

Posted by , from Sydney, Australia on 25 Jan. 2017

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5 out of 5

Comfortable and accommodating

We stayed at One Niseko for our honeymoon, and to snowboard. The suite was spacious clean and had everything we could need. The hotel staff really helped to make this hotel wonderful. They went out of their way to make us feel welcome, to answer all questions and to order us taxis. They even happily spoke to Jetstar Japan on our behalf about our missing bag as we were having language communication issues. Even though this hotel is a fair way from Niseko United resorts, they make up for it by supplying a shuttle bus, making daily trips to Annupuri or Hirafu very easy. The hotel has everything you need including two bars, a restaurant, a small lobby shop, massage and a beautiful Onsen. A great hotel if you want space and quiet away from Hirafu.

Posted by , from Melbourne, Australia on 16 Jan. 2016

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5 out of 5
Pros: Location

Posted by , from Australia - NSW - Sydney on 16 Feb. 2015

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4 out of 5
Pros: Large Rooms, Free shuttle to main ski areas and Hirafu village
Cons: Location is a bit far out of the way, facilities in the hotel aren't great (restaurant is a bit disappointing) - we got snowed in one night and stuck
There are buses that run from Sappor city of New Chitose Airport (Kanto and White Liner) which drop you at the hotel across the road which was good

Posted by , from Australia - QLD - Gold Coast on 12 Jan. 2015

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About the One Niseko Resort Towers

Location 455-3 Niseko, Niseko, Hokkaido 048-1511

Property Features

Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar. Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this 4-star Niseko hotel.

  • 105 guestrooms or units
  • 11 levels
  • 2 buildings
  • Built in 1991
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Niseko Station (7.6 km / 4.7 mi)
  • Property shuttles: Free area shuttle, train station pick-up, and ski shuttle
  • Parking: Free self parking

Room Amenities

One Niseko Resort Towers offers 105 accommodations with espresso makers and safes. Beds feature down comforters. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with digital channels. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided daily.

  • In-room kitchen
  • Deep soaking tub
  • In-room dining (limited hours)
  • Plasma television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Rice cooker
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Heating
  • Fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 9:30 AM.

TURA - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required.

ONE Bar - Onsite bar. Open daily.

Gallery Cafe - Onsite café. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Reflexology
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

One Niseko Resort Towers offers transfers from the train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free: Maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 1800 for adults and JPY 1000 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • One Niseko Resort Towers
  • One Niseko Towers
  • One Resort Towers
  • One Niseko Resort Towers Hotel
  • One Niseko Resort Towers Niseko
  • One Niseko Resort Towers Hotel Niseko

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.