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Renaissance Dallas Richardson Hotel

4.0 star property
Hotel with 3 restaurants, steps from Eisemann Center for the Performing Arts

Photo gallery for Renaissance Dallas Richardson Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Exterior
Lobby
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Bar
The current price is AU$230
includes taxes & fees
29 June - 30 June

Explore the area

Map
900 E Lookout Dr, Richardson, TX, 75082
  • Eisemann Center for the Performing Arts
    ‪2 min walk‬
  • University of Texas at Dallas
    ‪5 min drive‬
  • Galleria Dallas
    ‪10 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

50-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

50-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

50-inch Smart TV with satellite channels, TV, Netflix

Junior Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

50-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Sofa bed
Blackout curtains
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

50-inch Smart TV with satellite channels, TV, Netflix

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Sofa bed
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

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About the area

Richardson

At Renaissance Dallas Richardson Hotel, you'll be 0.1 km (0.1 mi) from Eisemann Center for the Performing Arts and 4.8 km (3 mi) from University of Texas at Dallas. Highlights at this hotel include 3 restaurants, an indoor swimming pool and a 24-hour gym. .The restaurant, The R., serves American cuisine and is open for breakfast, lunch and dinner. After 5 is the hotel's own cocktail bar, serving drinks along with dinner. Enjoy the gym and Hot tub. 30392 square feet (2823 square metres) of event facilities include 23 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also valet parking, along with the convenience of a bus station shuttle. .Sights within a 10-minute drive of this 4-property class Richardson hotel include WhirlyBall and Richland College.

What's nearby

  • Eisemann Center for the Performing Arts - 2 min walk - 0.2 km
  • CityLine - 2 min drive - 3.0 km
  • Methodist Hospital Campus for Continuing Care - 2 min drive - 2.6 km
  • University of Texas at Dallas - 5 min drive - 5.2 km
  • Galleria Dallas - 10 min drive - 16.5 km

Getting around

  • Galatyn Park Station - 2 min walk
  • Dallas Union Station - 18 min drive
  • Dallas-Fort Worth International Airport (DFW) - 32 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Velvet Taco - ‬19 min walk
  • ‪Panera Bread - ‬19 min walk
  • ‪Fox & Hound - ‬2 min drive

About this property

Renaissance Dallas Richardson Hotel

Hotel with 3 restaurants, steps from Eisemann Center for the Performing Arts
Renaissance Dallas Richardson Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 23 meeting rooms are available. Event space at this hotel measures 30392 square feet (2823 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Renaissance Dallas Richardson Hotel. For a fee, parking is available.

This 4-star Richardson hotel is smoke free.

  • 1 building
  • 335 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 30392 sq ft of conference space
  • 2823 sq. m of conference space
  • Built in 2001
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Renaissance Dallas Richardson Hotel offers 335 accommodations with a safe and coffee/tea makers. 50-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Richardson hotel provides wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish, Ukranian

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Secured, covered parking on site (USD 15 per day)
  • Valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • After 5
  • Before 5
  • The R.

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 23 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (30,392 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.97 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Renaissance Hotel Richardson
Dallas Renaissance Richardson
Dallas Richardson Hotel
Renaissance Dallas Richardson
Renaissance Dallas Richardson Hotel
Renaissance Hotel Richardson
Renaissance Richardson Dallas Hotel
Renaissance Richardson Hotel
Richardson Renaissance
Richardson Renaissance Hotel
Renaissance Richardson
Renaissance Dallas Richardson
Renaissance Dallas Richardson Hotel Hotel
Renaissance Dallas Richardson Hotel Richardson
Renaissance Dallas Richardson Hotel Hotel Richardson

Frequently asked questions

What is the cancellation policy at Renaissance Dallas Richardson Hotel?

Renaissance Dallas Richardson Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Dallas Richardson Hotel?

As of 11 June 2025, prices found for a 1-night stay for 2 adults at Renaissance Dallas Richardson Hotel on 29 June 2025 start from AU$228.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Dallas Richardson Hotel?

Yep, Renaissance Dallas Richardson Hotel has a secured covered self car park with in/out privileges for USD 15 per day.

Does Renaissance Dallas Richardson Hotel have a pool?

Renaissance Dallas Richardson Hotel has a pool and an indoor pool. The pool is open 5:00 AM to 10:00 PM.

What luxury perks are available at Renaissance Dallas Richardson Hotel?

Renaissance Dallas Richardson Hotel features an indoor pool, 1 hot tub and 3 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Renaissance Dallas Richardson Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Renaissance Dallas Richardson Hotel.

Is Renaissance Dallas Richardson Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Renaissance Dallas Richardson Hotel is a hit with families.

Are there hot tubs in the rooms at Renaissance Dallas Richardson Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Renaissance Dallas Richardson Hotel serve breakfast?

Sure does, breakfast is available daily.

Is there a free airport shuttle available at Renaissance Dallas Richardson Hotel?

No, Renaissance Dallas Richardson Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Dallas Richardson Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Renaissance Dallas Richardson Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Renaissance Dallas Richardson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 629 out of 1002 reviews
Rating 8 - Good. 179 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was professional and polite.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was wonderful
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing!!! I had originally booked at another hotel nearby but upon arriving there were some issues and had to look for another hotel. Renaissance Hotel was amazing about booking with me last minute and was completely ok with my pets(Sphynx cats) The staff treated me with the utmost respect and look amazing while doing it!! The vibe is great and relaxing and the food and drinks were also amazing!! Thank you for a great stay and we will for sure be back!!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent good quality throughout our stay from accommodation to food to staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Mickielia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2025

2/10 Terrible

Michael, Austin

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked into the hotel the evening of Valentines Day, Friday Feb 14th. When we got to the room we turned the AC down as the room was warm and muggy. As we proceeded to get ready to go out to dinner we noticed the temperature of the room wasn’t going down. We called down to the front desk and they said they would send up an engineer. We soon after left for dinner and evening events. When we returned around 11:30pm the room was still at 75 degrees and the ac was still set to 66. When we called down to the front desk they explained the AC was out thought the entire hotel. We asked for a fan to be sent up. They agreed and we hung up. 5 minutes later we’re got a called from the front desk. “We are fresh out of fans!” We proceeded to spend the rest of the evening in a warm, sturdy, and uncomfortable room. The staff didn’t seem to be willing to do anything to resolve the issue. It was rather frustrating and not the level of service I’d expect for a Marriot property if this caliber. We won’t be returning .
Stayed 1 night in Feb 2025

6/10 Okay

Aerial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant messed my food up, and the wifi did not work at all
Stayed 1 night in Feb 2025

10/10 Excellent

Charlot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money well spent!

It was worth every penny!
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The representative that checked us in was very professional and courteous!! Breakfast was very good! Rooms were extremely comfortable.We will be staying at this hotel again!
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value in Richardson
Stayed 2 nights in Dec 2024

10/10 Excellent

Anibal

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Stayed for a conference for a few days. Hotel was great. Beautiful and clean. Breakfast was delicious as well but expensive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel next door to Eiseman Center with excellent covered parking. Breakfast buffet was excellent & well priced.
Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lawrence in the restaurant was epidomy of great service and kindness.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Sara

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Manesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a New Year’s party. Had a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Ranjan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay.
Stayed 1 night in Dec 2024

8/10 Good

Asheesh Kumar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was great for a one-day visit. Not the best amenities from a luxury point of view. But overall good place to choose.
Stayed 1 night in Dec 2024

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and welcoming
Stayed 1 night in Dec 2024